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Aws Connect Developer Jobs (NOW HIRING)

Krest Global Solutions

AWS Connect Engineer

Dallas, TX · On-site

$50 - $55/hr

Looking for an engineer with strong hands-on Amazon Connect implementation experience to lead ... Strong AWS skills: Lambda, API Gateway, Lex, Kinesis, S3, IAM, Terraform/CloudFormation. Experience ...

Koniag Services, Inc.

AWS Connect Admin

Nashville, TN · On-site

$100 - $125/hr

This individual will work closely with program leadership, the ServiceNow Administrator/Developer, call center operations staff, and government stakeholders to ensure the AWS Connect environment is ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This individual will work closely with program leadership, the ServiceNow Administrator/Developer, call center operations staff, and government stakeholders to ensure the AWS Connect environment is ...

Koniag Services, Inc.

$100 - $125/hr

This individual will work closely with program leadership, the ServiceNow Administrator/Developer, call center operations staff, and government stakeholders to ensure the AWS Connect environment is ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This individual will work closely with program leadership, the ServiceNow Administrator/Developer, call center operations staff, and government stakeholders to ensure the AWS Connect environment is ...

Koniag, Inc.

AWS Connect Admin

Nashville, TN · On-site

$17.50 - $24/hr

This individual will work closely with program leadership, the ServiceNow Administrator/Developer, call center operations staff, and government stakeholders to ensure the AWS Connect environment is ...

GoIntellects Inc.

AWS Connect Specialist

Washington, DC · On-site

$125 - $150/hr

Education Engineering, or a related field or The equivalent combination of education and successful work experience Qualifications * Amazon Connect CCaaS Hands on experience, not AWS infrastructure.

GoIntellects Inc.

AWS Connect Specialist

Washington, DC · On-site

$90/hr

Engineering, or a related field or The equivalent combination of education and successful work experience Qualifications: * Amazon Connect CCaaS Hands on experience, not AWS infrastructure. * Hands ...

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

About the Role We're looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own ...

One Park Financial

AWS Connect Engineer

Plano, TX · On-site

About the Role We're looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own ...

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Aws Connect Developer information

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$54

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How much do aws connect developer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for aws connect developer in the United States is $54.05, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $64.42 per hour, depending on experience, location, and employer.

What is an AWS Connect Developer?

An AWS Connect Developer is a software engineer or IT professional who specializes in designing, developing, and maintaining contact center solutions using Amazon Connect, a cloud-based contact center service offered by AWS. They are responsible for integrating Amazon Connect with other AWS services, customizing customer experience flows, and developing tools or applications that enhance communication, reporting, and automation. AWS Connect Developers often work with technologies such as Lambda, Lex, S3, and DynamoDB to build scalable and efficient customer support systems.

What are the key skills and qualifications needed to thrive as an AWS Connect Developer?

To thrive as an AWS Connect Developer, you need expertise in cloud computing, contact center technologies, and programming languages such as JavaScript or Python, often supported by a degree in computer science or related fields. Familiarity with AWS services (like Lambda, S3, and DynamoDB), AWS Connect APIs, and relevant AWS certifications (such as AWS Certified Developer – Associate) is typically required. Strong problem-solving skills, effective communication, and the ability to collaborate with cross-functional teams set outstanding developers apart. These skills and qualifications are crucial for designing, implementing, and optimizing scalable, secure, and efficient contact center solutions in dynamic environments.

What are some common challenges faced by AWS Connect Developers when integrating contact flows with external systems?

AWS Connect Developers often encounter challenges when integrating contact flows with external CRMs or databases, such as ensuring secure data transfer, managing API rate limits, and handling real-time data synchronization. It's also important to maintain seamless user experiences while troubleshooting latency or connectivity issues. Collaborating closely with network engineers and system administrators can help resolve integration roadblocks and ensure a smooth customer journey.
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Aws Connect Developer jobs near you
Infographic showing various Aws Connect Developer job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 27% Part Time, and 8% Contract. Highlights an 69% Physical, 2% Hybrid, and 29% Remote job distribution, with an average salary of $112,422 per year, or $54 per hour.

Senior AWS Connect Specialist (Hybrid)

Washington, DC

NFF Inc
51 - 200 employees
Learn more about NFF Incexternal

$145K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Key responsibilities

  • Design, configure, and implement contact flows, chatbots, and conversational AI within AWS Connect to support customer interactions.

  • Configure and maintain AWS Connect instances, user profiles, routing profiles, and security profiles, and manage outbound campaigns and surveys.

  • Design and implement integrations between AWS Connect and other systems using AWS services such as Lambda, DynamoDB, and S3, and review operational data to improve contact center performance.

Job description

Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results.

NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies. NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives.

NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner.

NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles.


NFF, Inc. is seeking an AWS Connect Developer. 
 
**In-person interviews will be conducted for this REQ**
**We are only considering local candidates to DMV region**
**Hybrid - candidate will be required to be on-site 3x/week in the near future**
 
Duties and Responsibilities:
 
The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives.
Key Responsibilities:
 
1) Design and Configuration:
a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing
based on business requirements.
b) Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions
within Connect contact flows.
c) Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles.
2) Metrics and Reporting:
a) Ensure all metrics required for Key Performance Indicator (KPI) management are collected and available within AWS Connect.
b) Configure and maintain custom dashboards and reports in Amazon Connect and Amazon QuickSight for business units to monitor team performance.
c) Regularly review usage data from Amazon Connect's cloud monitoring tools, such as Amazon CloudWatch, and report findings to the supervisor.
3) Outbound Campaigns and Surveys:
a) Set up and manage outbound voice campaigns and customer surveys using Amazon Connect Outbound Campaigns and Contact Flows.
b) Ensure campaigns comply with relevant regulations, including managing caller ID settings, call times, and contact attempts.
4) Integration and Optimization:
a) Design and implement integrations between AWS Connect and other systems, including CRMs, using AWS Lambda and other AWS services.
b) Continuously review and enhance designs based on feedback to improve operational efficiency, reliability, and availability of the contact center.
5) Security and Compliance:
a) Collaborate with security staff and supervisors to document and implement processes and procedures that ensure AWS Connect comply with relevant security controls.
b) Apply appropriate change control and configuration management processes for all modifications to the production environment.
6) Troubleshooting and Support:
a) Identify and resolve technical issues related to the AWS Connect environment, providing timely updates to the supervisor.
b) Implement system revisions to maintain and improve overall performance.
 

Qualifications: 
  • Hands on experience w/ Amazon Connect CCaaS, not AWS infrastructure - Required
  • Hands on AWS CI/CD experience to deploy code and customize AWS connect services - Required
  • Hands-on experience with Amazon Connect and other AWS cloud services is essential. Required – 3 Years Scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities - Required
  • Experience with other cloud platforms and a strong understanding of Voice over IP (VoIP), Customer Experience (CX) strategies, and system integration -Required
  • Required 3 Years - In-depth, hands-on experience with Amazon Connect, including contact flow creation, call routing, and user management - Required  3 Years
  • Required - Demonstrated experience configuring and utilizing Amazon Connect's native reporting and dashboard capabilities for KPI management - Required
  • Experience with other AWS services that integrate with Amazon Connect, such as Lambda, Lex, and S3 - Required
  • Workforce optimization (Forecast Capacity planning and Scheduling, FCS), best practices and how to implement them within the AWS Connect ecosystem. - Required
  • Bachelor's degree in Computer Science, Information Technology Engineering or a related field; The equivalent combination of education and experience - Required
  • AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform – Highly Desired

NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:

  • Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
  • STD, LTD, Supplemental life insurance and ADD&D
  • Comprehensive 401k plan
  • Paid Time Off

NFF is an Equal Opportunity Employer.

Important Notice: All NFF Inc communications come from @nffinc.com. Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.

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