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Aws Connect Developer Jobs in Missouri (NOW HIRING)

Perficient

FDE with Amazon Connect

Saint Louis, MO · On-site

$73K - $145K/yr

We are seeking a Forward Deployed Engineer with Amazon Connect skills. This resource designs, builds, and operates intelligent contact center solutions on AWS using Amazon Connect and adjacent AI/ML ...

Perficient, Inc.

FDE with Amazon Connect

Saint Louis, MO · On-site

$73K - $145K/yr

We are seeking a Forward Deployed Engineer with Amazon Connect skills. This resource designs, builds, and operates intelligent contact center solutions on AWS using Amazon Connect and adjacent AI/ML ...

Brillio

Consultant - R01566311

Saint Louis, MO · On-site

$49.75 - $64.50/hr

... Developer to design, develop, test, and support serverless applications that power customer ... The role will focus on developing AWS Lambda functions that integrate with Amazon Connect, Amazon ...

LHH US

DevOps Engineer

Saint Louis, MO · On-site

$105K - $140K/yr

We partner with some of the region's top employers and are looking to connect with experienced ... Azure and/or AWS cloud administration * Azure DevOps, GitHub Actions, Jenkins, or GitLab CI/CD

LHH US

DevOps Engineer

Saint Louis, MO · On-site

$105K - $140K/yr

We partner with some of the region's top employers and are looking to connect with experienced ... Azure and/or AWS cloud administration * Azure DevOps, GitHub Actions, Jenkins, or GitLab CI/CD

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Aws Connect Developer information

What is an AWS Connect Developer?

An AWS Connect Developer is a software engineer or IT professional who specializes in designing, developing, and maintaining contact center solutions using Amazon Connect, a cloud-based contact center service offered by AWS. They are responsible for integrating Amazon Connect with other AWS services, customizing customer experience flows, and developing tools or applications that enhance communication, reporting, and automation. AWS Connect Developers often work with technologies such as Lambda, Lex, S3, and DynamoDB to build scalable and efficient customer support systems.

What are the key skills and qualifications needed to thrive as an AWS Connect Developer?

To thrive as an AWS Connect Developer, you need expertise in cloud computing, contact center technologies, and programming languages such as JavaScript or Python, often supported by a degree in computer science or related fields. Familiarity with AWS services (like Lambda, S3, and DynamoDB), AWS Connect APIs, and relevant AWS certifications (such as AWS Certified Developer – Associate) is typically required. Strong problem-solving skills, effective communication, and the ability to collaborate with cross-functional teams set outstanding developers apart. These skills and qualifications are crucial for designing, implementing, and optimizing scalable, secure, and efficient contact center solutions in dynamic environments.

What are some common challenges faced by AWS Connect Developers when integrating contact flows with external systems?

AWS Connect Developers often encounter challenges when integrating contact flows with external CRMs or databases, such as ensuring secure data transfer, managing API rate limits, and handling real-time data synchronization. It's also important to maintain seamless user experiences while troubleshooting latency or connectivity issues. Collaborating closely with network engineers and system administrators can help resolve integration roadblocks and ensure a smooth customer journey.
Aws Connect Developer jobs near you
Infographic showing various Aws Connect Developer job openings in Missouri as of August 2026, with employment types broken down into 72% Full Time, 22% Part Time, and 6% Contract. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution.

AWS Connect Developer

Saint Louis, MO • Remote

Krest Global Solutions
See more jobs at Krest Global Solutionsexternal

$60 - $65/hr

Contractor

Re-posted 14 days ago

Job description

Job Title: AWS Connect Developer

Location : Remote

Compensation : 50-60$/Hr on C2C/1099

Work Authorization:  H1B, GC, USC

Overview

We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions.

Key Responsibilities

· Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions.

· Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality.

· Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk.

· Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms.

· Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3).

· Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation.

· Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools.

· Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring.

· Troubleshoot issues, optimize integrations, and deliver continuous improvements.

Required Qualifications

· 5–8 years of software development experience, including 2+ years in Amazon Connect development.

· Strong Node.js development skills (backend services, APIs, integrations).

· Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting.

· Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow).

· Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent).

· Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations.

· Solid understanding of IAM security, role-based access, and compliance requirements.

· Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch.

Preferred Skills

· Experience with Amazon Lex, Polly, and Transcribe for conversational AI.

· Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API).

· Background in contact center technologies such as Avaya, Genesys, or Twilio