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Avp Customer Success Jobs (NOW HIRING)

Assistant Vice President, Customer Success The Assistant Vice President (AVP), Customer Success is responsible for defining and executing the vision, strategy, and operational performance of the ...

Overview The Director Customer Success is responsible for operationalizing the customer journey driving true value for the customer lead cross-functionally to drive customer success to achieve ...

Join us as an AVP - CRM Digital Lead, where you will define customer objectives, analyze customer ... You may be assessed on the key critical skills relevant for success in role, such as risk and ...

Customer Success Associate AutoLeap is building a world-class Customer Experience practice, and we ... In 2023, we announced our $30m Series B led by Advanced Venture Partners (AVP) and aren't slowing ...

Job Summary With reporting responsibilities to the AVP of Rail Operations, this position is ... The Rail Customer Success Manager will be supported by a Rail Supervisor for this site. This role ...

Strategic Customer Success Manager OneRail is a leading final-mile delivery orchestration platform ... This person works hand-in-hand with the AVP, Enterprise Solution Delivery -- the program lead ...

AVP, Client Success - Pharmacy Benefits NFP Rx Solutions -- the pharmacy benefit consulting arm of NFP -- is one of the largest full-service pharmacy benefit consulting practices in the U.S. We ...

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the intersection of strategy, service, and growth. This leader will shape how we scale a high-touch client and ...

Associate VP, Customer Success - Americas Location USA Employment Type Full time Location Type ... The AVP will operate as the regional owner of the CS strategy for the Americas, ensuring the team ...

Associate Vice President, Customer Success - Americas At Semperis, our mission is to be a Force for ... The AVP will operate as the regional owner of the CS strategy for the Americas, ensuring the team ...

The AVP will partner closely with Engineering, Sales, Marketing, Customer Success, Professional Services, Finance, and executive leadership to align priorities, accelerate execution, and support ...

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How much do avp customer success jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for avp customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

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For Avp Customer Success jobs, the most frequently searched job titles are:

Hyland
1 - 5K employees

Other

Re-posted 13 days ago


Job description

Assistant Vice President, Customer Success

The Assistant Vice President (AVP), Customer Success is responsible for defining and executing the vision, strategy, and operational performance of the Customer Success organization. This leader is accountable for driving customer outcomes across adoption, value realization, retention, advocacy, and expansion while ensuring customers achieve measurable business results from their investment in Hyland solutions.

The AVP provides both strategic leadership and hands-on execution, translating corporate objectives into scalable customer success programs, operating models, and measurable outcomes. This role leads the execution of customer engagement strategies while continuously evolving the Customer Success function to improve efficiency, effectiveness, and customer impact.

Working closely with Sales, Renewals, Product Management, Engineering, Professional Services, Support, Marketing, and Operations, the AVP ensures alignment across teams to deliver a seamless customer experience throughout the customer lifecycle—from onboarding and adoption to renewal, expansion, and advocacy.

The AVP owns key business metrics, including Gross Revenue Retention (GRR), Net Revenue Retention (NRR), customer health, product adoption, customer satisfaction, customer advocacy, and expansion performance. This leader is responsible for establishing success strategies, driving execution against operational plans, and leveraging data-driven insights to mitigate risk, improve customer outcomes, and accelerate revenue growth.

In addition to strategic planning, the AVP is accountable for the day-to-day leadership and management of the Customer Success organization, including performance management, talent development, resource allocation, forecasting, operational reviews, and executive customer engagement. The role serves as a key voice of the customer, influencing product direction, go-to-market priorities, and company-wide initiatives that improve customer value and business outcomes.