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Aviation Account Manager Jobs in Virginia (NOW HIRING)

ABM Industries, Inc.

Account Manager

Richmond, VA · On-site

$90K - $110K/yr

The Account Manager is responsible for the day-to-day operation and administrative activities to ... ABM serves a wide range of market sectors including commercial real estate, aviation, education ...

ABM

Account Manager

Richmond, VA · On-site

$90K - $110K/yr

The Account Manager is responsible for the day-to-day operation and administrative activities to ... ABM serves a wide range of market sectors including commercial real estate, aviation, education ...

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Aviation Account Manager information

What is an aviation account manager?

Aviation Account Managers are professionals responsible for managing relationships between aviation companies and their clients, which may include airlines, airports, or aviation service providers. They act as the main point of contact for clients, ensuring their needs are met, handling contract negotiations, and overseeing the delivery of aviation-related services or products. Their duties often involve coordinating with various internal teams, developing new business opportunities, and maintaining high levels of customer satisfaction within the aviation industry.

What are the key skills and qualifications needed to thrive as an aviation account manager?

To thrive as an Aviation Account Manager, you need a solid background in aviation or aerospace industries, strong sales or client management experience, and typically a relevant bachelor's degree. Familiarity with CRM systems, aviation regulations, and contract management tools is important for managing client relationships and ensuring compliance. Excellent interpersonal, negotiation, and problem-solving skills help build trust and resolve client issues effectively. These skills are essential for maintaining long-term client satisfaction and driving business growth in a highly regulated and competitive industry.

What are some common challenges faced by aviation account managers in client relationship management?

Aviation Account Managers often navigate complex client needs and high-value contracts, requiring strong communication and negotiation skills. They may face challenges in balancing the expectations of clients with operational limitations or regulatory requirements. Building trust and maintaining long-term relationships is essential, especially when resolving service issues or adapting to changing aviation regulations. Collaborating closely with internal teams such as operations, legal, and finance is key to delivering tailored solutions and ensuring client satisfaction.

What is the difference between Aviation Account Manager vs Aviation Sales Executive?

AspectAviation Account ManagerAviation Sales Executive
Primary RoleManages existing client accounts, maintains relationships, and ensures customer satisfactionGenerates new sales, acquires new clients, and promotes aviation products/services
Required CredentialsRelevant industry certifications, sales experience, knowledge of aviation industrySales certifications, aviation product knowledge, industry experience
Work EnvironmentClient meetings, account management, customer serviceProspecting, sales presentations, client acquisition
Employer & Industry UsageAirlines, aviation service providers, aircraft manufacturersAirlines, aviation equipment suppliers, aircraft brokers

While both roles involve the aviation industry and require sales-related skills, the Aviation Account Manager focuses on maintaining and growing existing client relationships, whereas the Aviation Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What does an aviation account manager do in aviation?

An aviation account manager oversees relationships with airline clients, handling sales, contract negotiations, and customer service to ensure client satisfaction and retention. They often coordinate with technical teams, use CRM tools, and require industry knowledge to meet client needs and support business growth.

What are popular job titles related to Aviation Account Manager jobs in Virginia?

For Aviation Account Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Aviation Account Manager jobs in Virginia look for?

The top searched job categories for Aviation Account Manager jobs in Virginia are:

What cities in Virginia are hiring for Aviation Account Manager jobs?

Cities in Virginia with the most Aviation Account Manager job openings:

Aviation Account Manager jobs near you
Infographic showing various Aviation Account Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

IAD Account Manager Passenger Services

Swissport International AG

Dulles, VA

$58K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

50th of 67 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary 

Account Manager Passenger Services supervises the daily operation from an administrative and operational standpoint to ensure passenger service staff meet customer airlines’ targets while abiding by all Swissport and customer procedures and regulations.

Serves as primary point of contact with customer and passenger service manager for accounts assigned. Cover as manager on duty for Swissport in the absence of a Duty Manager. 

The expected pay rate is $58,000 - $62,000/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Your activities

  • Supervise and control staff scheduling, reporting and absences 
  • Control of daily staff payroll, hours, exceptions and overtime                                                    
  • Monitors personnel appearance and compliance during the operation 
  • Maintains applicable safety and quality standards             
  • Maintains, updates company's manuals and documentation 
  • Enters daily hours into FSC 
  • Is responsible for overall discipline, conduct performance and morale 
  • Ensures that all assigned work is completed correctly, efficiently and in a timely manner 
  • Conduct a full investigation for each irregularity and submits appropriate written reports 
  • Captures and maintains Key Performance Indicators 

Your profile

  • University degree or equivalent 
  • 5 years leadership experience 
  • Bilingual English/Spanish preferred 
  • Extensive airport operational experience 
  • Computer literate with proficiency in MS, Excel, Outlook 
  • Knowledge of AE, FSC, SWP point system preferred 
  • Excellent leadership skills with a proven track record of managing people 
  • Above-average ability to work under pressure 
  • Flexible to work different working schedule including evenings, weekends and holidays.  
  • Excellent oral and written communication skills 
  • Previous Swissport account supervisor experience a PLUS 

What we offer 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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