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Avaya Voice Jobs (NOW HIRING)

PamTen Inc

Senior Voice Engineer

Portland, OR · On-site

We are seeking an experienced Senior Voice Engineer with strong expertise in Avaya Voice Infrastructure, Unified Communications, Contact Centre technologies, and Voice Automation. The engineer will ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

Seeking a senior-level engineer with deep expertise in Avaya Contact Center and Voice platforms to support the Real-Time Collaboration (RTC) Contact Center Engineering organization. This role is ...

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Avaya Communications Manager 5.2.1, or higher. * Avaya Modular Messaging voice mail system. * Avaya AES servers * Avaya SES server * Avaya System and Session Manager * Avaya SIPERA SBC or other SBC'

Procom Services

Sr Voice Engineer

Durham, NC

Avaya Communications Manager 5.2.1, or higher. Avaya Modular Messaging voice mail system. Avaya AES servers Avaya SES server Avaya System and Session Manager Avaya SIPERA SBC or other SBC's Avaya ...

LOUi Consulting

$18 - $24.75/hr

Advanced hands-on expertise with current Avaya Communication Manager environments and enterprise voice/Unified Communications technologies. * Strong knowledge of SIP, PRI, VoIP, TCP/IP, VLANs, call ...

LOUi Consulting Group, Inc

$18 - $24.75/hr

Advanced hands-on expertise with current Avaya Communication Manager environments and enterprise voice/Unified Communications technologies. * Strong knowledge of SIP, PRI, VoIP, TCP/IP, VLANs, call ...

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How much do avaya voice jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for avaya voice in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Avaya Voice Engineer, and why are they important?

To thrive as an Avaya Voice Engineer, you need strong knowledge of telecommunication systems, VoIP protocols, and Avaya-specific platforms, typically supported by an IT degree or relevant certifications. Familiarity with Avaya Communication Manager, Session Manager, and Avaya Aura, along with certifications like Avaya Certified Implementation Specialist (ACIS), is commonly required. Excellent troubleshooting, communication, and customer service skills help engineers effectively resolve issues and collaborate with both technical teams and end users. These skills are crucial for maintaining reliable voice communication systems and ensuring seamless business operations.

What are Avaya Voice professionals and what do they do?

Avaya Voice professionals are specialists who manage, configure, and maintain Avaya voice communication systems, including telephony and unified communications platforms. They ensure seamless operation of business phone systems, troubleshoot technical issues, and implement new features or upgrades. Their work often involves integrating Avaya solutions with other IT infrastructure, providing user support, and maintaining system security and reliability. These professionals are essential for organizations that rely on Avaya products for their communication needs.

What is the difference between Avaya Voice vs Avaya Network Engineer?

AspectAvaya VoiceAvaya Network Engineer
CertificationsAvaya Certified Support Specialist, CCNACCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, call centers, VoIP systemsNetwork infrastructure, data centers, enterprise networks
Industry UsageTelecom providers, customer service centersIT departments, network service providers

Avaya Voice specialists focus on configuring and maintaining VoIP and telephony systems using Avaya platforms, while Avaya Network Engineers handle broader network infrastructure, including routing, switching, and security. Both roles require networking certifications but differ in their specific technical focus and work environments.

What are some common challenges faced by Avaya Voice Engineers during system integration projects?

Avaya Voice Engineers often encounter challenges when integrating Avaya communication solutions with existing network infrastructure, especially when dealing with legacy systems or third-party applications. These challenges may include ensuring compatibility, managing network bandwidth, troubleshooting interoperability issues, and maintaining system security. Successful integration requires strong troubleshooting skills, effective collaboration with IT teams, and a thorough understanding of both Avaya products and the client's technical environment. Staying current with Avaya updates and best practices can help engineers address these challenges efficiently.
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Avaya Voice jobs near you
Infographic showing various Avaya Voice job openings in the United States as of July 2026, with employment types broken down into 3% Internship, 61% As Needed, 15% Full Time, 3% Contract, 17% Nights, and 1% Summer. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Senior Voice Engineer - Avaya

Sira Consulting

Portland, OR

Other

Posted 17 days ago

Job description

Job Title: Senior Voice Engineer - Avaya

Location: Portland, OR (Onsite)

We are seeking an experienced Senior Voice Engineer - Avaya to provide L3 support for enterprise voice and unified communications environments. The ideal candidate will have strong expertise in Avaya Voice Infrastructure, VoIP, Contact Center technologies, and voice automation, with the ability to troubleshoot complex issues and lead voice transformation initiatives.

Required Skills:
  • Strong experience with Avaya Aura Communication Manager, Session Manager, System Manager, SBCE, and Media Gateways
  • Hands-on expertise in VoIP, SIP, H.323, SIP Trunks, Call Routing, Dial Plans, and Voice QoS
  • Experience with Avaya Contact Center, CMS Reporting, VDNs, Hunt Groups, IVR Integration, and Workforce Management
  • Proficiency in Python, REST APIs, Ansible, and PowerShell for voice automation
  • Experience with Wireshark, SolarWinds, Splunk, PRTG, and Microsoft Teams Voice integration
  • Strong troubleshooting, customer communication, and enterprise voice support experience
Responsibilities:
  • Provide L3 support for enterprise voice and unified communication environments
  • Troubleshoot complex voice, SIP, SBC, and contact center issues
  • Perform root cause analysis and implement permanent fixes
  • Lead voice upgrades, migrations, and automation initiatives
  • Develop automation solutions, monitoring dashboards, and operational reports
  • Collaborate with network, security, telecom providers, and mentor L1/L2 engineers

Preferred Certifications: Avaya ACS/ACIS, CCNP Collaboration, Microsoft Teams Voice (MS-720), or Python/Automation certifications.

Best regards,
Narayan Singh Raghav
raghav@siraconsultinginc.com