Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Member Experience Advocate - Universal - Gardendale Branch | Full-Time
Gardendale, AL · On-site
$21/hr
Avadian Credit Union is an Equal Opportunity Employer.
Member Experience Advocate - Universal - Gardendale Branch | Full-Time
Gardendale, AL · On-site
$21/hr
Avadian Credit Union is an Equal Opportunity Employer.
Avadian Credit Union is an Equal Opportunity Employer.
Avadian Credit Union is an Equal Opportunity Employer.
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Member Experience Advocate - Universal - Gardendale Branch | Full-Time
Gardendale, AL · On-site
$21/hr
Responsible for accurately processing and adhering to Avadian's Operations and Protocols. * Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to ...
Member Experience Advocate - Universal - Gardendale Branch | Full-Time
Gardendale, AL · On-site
$21/hr
Responsible for accurately processing and adhering to Avadian's Operations and Protocols. * Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to ...
Avadian Credit Union is an Equal Opportunity Employer.
Avadian Credit Union is an Equal Opportunity Employer.
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Avadian Credit Union is an Equal Opportunity Employer.
Avadian Credit Union is an Equal Opportunity Employer.
Member Experience Advocate - Universal - Birmingham West Region| Full-Time
Birmingham, AL · On-site
$21/hr
Avadian Credit Union is an Equal Opportunity Employer.
Member Experience Advocate - Universal - Birmingham West Region| Full-Time
Birmingham, AL · On-site
$21/hr
Avadian Credit Union is an Equal Opportunity Employer.
Avadian Credit Union is an Equal Opportunity Employer.
Avadian Credit Union is an Equal Opportunity Employer.
General Application
Birmingham, AL · On-site
Description Since Avadian Credit Union's inception in 1934, we have upheld the credit union philosophy of "people helping people." This reflects in every action, service, attitude, and direction we ...
General Application
Birmingham, AL · On-site
Description Since Avadian Credit Union's inception in 1934, we have upheld the credit union philosophy of "people helping people." This reflects in every action, service, attitude, and direction we ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Member Experience Advocate - Universal - Birmingham West Region| Full-Time
Birmingham, AL · On-site
$21/hr
Responsible for accurately processing and adhering to Avadian's Operations and Protocols. * Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to ...
Member Experience Advocate - Universal - Birmingham West Region| Full-Time
Birmingham, AL · On-site
$21/hr
Responsible for accurately processing and adhering to Avadian's Operations and Protocols. * Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to ...
Member Experience Advocate - Universal - Birmingham East Region| Full-Time
Birmingham, AL · On-site
$21/hr
Responsible for accurately processing and adhering to Avadian's Operations and Protocols. * Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to ...
Member Experience Advocate - Universal - Birmingham East Region| Full-Time
Birmingham, AL · On-site
$21/hr
Responsible for accurately processing and adhering to Avadian's Operations and Protocols. * Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Coach, train, and hold staff accountable for using Avadian's Sales Flow Model. * Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their ...
Member Experience Advocate - Universal - Birmingham West Region| Full-Time
Birmingham, AL · On-site
$21/hr
Avadian Credit Union is an Equal Opportunity Employer.
Member Experience Advocate - Universal - Birmingham West Region| Full-Time
Birmingham, AL · On-site
$21/hr
Avadian Credit Union is an Equal Opportunity Employer.
Avadian information
What are the key skills and qualifications needed to thrive as an Avadian?
What is an Avadian?
What are some common challenges faced by Member Service Representatives at Avadian Credit Union, and how can new hires prepare for them?
What is the difference between Avadian vs Loan Officer?
| Aspect | Avadian | Loan Officer |
|---|---|---|
| Credentials | Typically requires banking or credit union certifications | Requires mortgage or lending licenses, certifications like NMLS |
| Work Environment | Credit unions, financial institutions, customer service | Banks, mortgage companies, financial institutions |
| Employer & Industry Usage | Used mainly in credit unions like Avadian | Common in banks and mortgage lenders |
While Avadian refers to a credit union, a Loan Officer is a professional who evaluates and approves loan applications. Both roles work within financial services, but Loan Officers are more focused on lending processes, whereas Avadian is a specific employer or institution. Understanding these differences helps job seekers target the right roles in the financial industry.

Full-time
Posted 5 days ago
Job description
Description
The Branch Experience Manager at the Madison branch will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In this position, the employee will utilize service skills to deliver a delightful member and staff experience.
Functions and Responsibilities:
- Manage branch staff including coaching, performance, and development.
- Coach, train, and hold staff accountable for using Avadian's Sales Flow Model.
- Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procdures.
- Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
- Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
- Work with management to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience.
- Monitor branch financial performance.
- Work on weekends and serve in a relief capacity at other branches when needed.
- Continuously recruit for future staff.
- Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words.
- Represent and promote Avadian in the communities we serve.
- Perform other duties as assigned.
Requirements
Basic Requirements:
- Significant financial service and sales experience is required.
- Must be proactive in maintaining member satisfaction and meeting member needs.
- Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives
- Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
- Must work on weekends and serve in a relief capacity at other branches when needed.
Experience: Minimum three years of similar or related experience preferred.
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Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
About Avadian Credit Union
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
201 - 500 Employees
Headquarters location
Hoover, AL, US
Year founded
1934