Automotive Technical Writer Jobs in Michigan (NOW HIRING)

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
 

Job Description

Program Overview 

This automotive OEM technical training program develops high-quality learning content for dealership technicians and shop foremen. The program translates complex vehicle systems, diagnostics, and emerging technologies into practical instructor-led, virtual, self-study, and web-based learning solutions.

Position Summary 

The Automotive Technical Training Curriculum Developer designs, develops, and updates technical learning solutions for an automotive OEM. This senior instructional-design role creates instructor-led training, virtual training, self-study programs, web-based training, assessments, technical graphics, video, and related digital learning assets.

The successful candidate combines strong instructional-design expertise with hands-on automotive diagnostic and repair knowledge. They independently research vehicle systems, collaborate with technical stakeholders, facilitate training when needed, and manage curriculum projects from discovery through final release.

Key Responsibilities 

• Design and update instructor-led, virtual, self-study, web-based, and vehicle-launch technical training.
• Create instructor and technician guides, presentations, objectives, storyboards, job aids, assessments, scripts, graphics, and digital media.
• Develop hands-on, exercise-driven instructor-led courses and interactive iPad-compatible learning materials.
• Build SCORM-compliant eLearning using Articulate Storyline 360 and Rise 360.
• Develop and revise assessments aligned to learning objectives and course content.
• Research vehicle systems, diagnostics, service procedures, product changes, and new technologies using available automotive OEM resources.
• Inspect, disassemble, and reassemble vehicle components as needed to validate technical accuracy and develop practical learning exercises.
• Collaborate with instructors, subject-matter experts, curriculum designers, product support, publications, IT, and other stakeholders to define learning requirements and course flow.
• Develop self-study programs from supplied source materials and independently create new programs as needed.
• Review curriculum for duplicate or overlapping learning objectives and apply sound instructional-design methodology.
• Participate in course reviews, pilots, train-the-trainer events, and training facilitation.
• Maintain organized curriculum archives, source files, documentation, and version control.
• Manage multiple projects, communicate risks and progress, and deliver work within established scope and timelines.
• Support iPad-based training delivery and Apple-device administration activities as assigned.

Qualifications

• Five (5)+ years of automotive technician experience, including practical diagnostic and repair experience. 

• Seven (7)+ years of automotive technical instructional design, curriculum development, or course-development experience. 

• Demonstrated ability to design and write instructor-led, virtual instructor-led, self-study, and web-based technical training using modern interactive, narrative-based, and adult-learning approaches. 

• Experience facilitating technical training and supporting or leading train-the-trainer activities for technical instructors or automotive OEM personnel. 

• Experience developing new courses and updating existing technical curriculum, including objectives, assessments, instructor materials, technician materials, presentations, and digital learning assets. 

• Ability to consult with stakeholders to define training requirements, learning goals, measurable objectives, and instructional strategies. 

• Working knowledge of instructional-design and adult-learning principles, including ADDIE, learning objectives, assessment alignment, and Bloom’s Taxonomy. 

• Ability to work independently and collaboratively in both small and large groups of subject-matter experts and curriculum stakeholders. 

• Strong technical writing, editing, communication, organization, and project-management skills, with exceptional attention to detail and quality. 

• Ability to manage multiple projects concurrently and consistently deliver work within defined timelines and expectations. 

• Ability to travel for research, product review, pilots, training delivery, and planning activities. 

• Ability to support an on-site schedule in Auburn Hills, Michigan, at least two days per week. 

Technical Skills 

• Microsoft 365 (specifically Microsoft Word, PowerPoint, and Excel) 

• Adobe Creative Cloud (specifically Adobe InDesign, Illustrator, Photoshop, and Premiere) 

• Articulate Storyline 360 and Rise 360 

• Automotive diagnostic and service-information applications, including ODIS Service or comparable OEM tools 

• Automotive wiring-information systems, including iWire or comparable tools 

• Automotive service-information systems, including Elsa Pro, Elsa2Go, or comparable tools 

• macOS, iOS, Apple mobile-device administration, and Apple Configurator 

• Microsoft SharePoint and Teams 

Preferred Qualifications 

· Five or more years of automotive technician experience, including diagnostics and repair.

· Seven or more years of automotive technical instructional design, curriculum development, or course-development experience.

· Experience designing instructor-led, virtual, self-study, and web-based technical training.

· Experience facilitating technical training and supporting or leading train-the-trainer events.

· Ability to create and update curriculum, including objectives, assessments, instructor materials, technician materials, and digital learning assets.

· Knowledge of adult-learning principles, ADDIE, assessment alignment, and Bloom’s Taxonomy.

· Strong technical writing, editing, communication, organization, and project-management skills.

· Ability to work independently and collaboratively with technical stakeholders, manage multiple projects, and meet established deadlines.

· Ability to travel up to 25% and work on-site in Auburn Hills at least two days per week.

Additional Information

Location

Auburn Hills, Michigan – within 30 miles of Detroit

Travel

This hybrid role requires on-site work at the automotive OEM facility at least two days per week, including work with vehicles, diagnostic equipment, and shop resources. Up to 25% U.S. travel is required for course discovery, research, pilots, train-the-trainer events, planning meetings, and training facilitation.

Travel is required for instructor-led projects, research and start-of-work activities, course pilots, train-the-trainer events, planning meetings, and training facilitation. Travel frequency varies by project needs. A typical example for the development of a new instructor-led course requires at least two trips, one for discovery/analysis and one for Train the Trainer/Pilot.  

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.