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Automotive Technical Support Representative Jobs

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

BI-TEK LLC

Technical Support Representative

Charlotte, NC · On-site

$50K - $65K/yr

Join BI-TEK LLC as a Technical Support Representative and become a vital part of our dynamic team in Charlotte, NC! In this role, you'll provide exceptional support to our clients, ensuring they have ...

Xante corp

Technical Support Representative

Mobile, AL · On-site

Technical Support Representative The employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific ...

Tobii Dynavox

Technical Support Representative

The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support line. Shift Hours: Monday-Friday 11:00am-7 ...

HomePro

Technical Support Representative

Carrollton, TX · On-site

$20 - $24/hr

This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...

Trimble

Technical Support Representative

Lake Oswego, OR · On-site

$19.62 - $24.52/hr

Technical Support Representative Your Location: Lake Oswego, OR Our Division: Architecture and Design Do you thrive on turning technical challenges into positive customer experiences? Role Overview ...

Collabera

Technical Support Representative

Irvine, CA · On-site

They are seeking a Technical Support Representative to ensure the proper operation of technology applications and equipment, providing desk-side assistance and resolving technology support issues.

EarthLink

Technical Support Representative

Athens, TX

$13/hr

Earthlink's Technical Support Representative provides top-notch technical support to our business customers and ensures the smooth operation of our telecommunications services. The ideal candidate ...

HomePro

Technical Support Representative

Carrollton, TX · On-site

This is an on site position in Carrollton, TX HomePro is seeking a knowledgeable and customer-focused Technical Support Representative to provide advanced support for our residential smart home and ...

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Automotive Technical Support Representative information

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How much do automotive technical support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for automotive technical support representative in the United States is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.04 per hour, depending on experience, location, and employer.

What are popular job titles related to Automotive Technical Support Representative jobs?

For Automotive Technical Support Representative jobs, the most frequently searched job titles are:

Infographic showing various Automotive Technical Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,945 per year, or $21.1 per hour.

Automotive Technical Support Advisor

Pittsfield, MA • On-site

Lencoarmor
See more jobs at Lencoarmorexternal

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Location

Pittsfield, MA

Pay

$60,000 - $80,000 per year

Job Type

Full-Time

Schedule

First Shift / Day Shift (7am - 3:30pm)

Benefits

Health, Dental, Vision, 401(k), Paid Time Off, Holidays

About Lenco Armored Vehicles

Lenco Armored Vehicles is a U.S.-based manufacturer of specialized armored vehicles used by law enforcement, military, fire, and rescue agencies worldwide. Our work directly supports first responders operating in high-risk environments. We offer long-term stability, consistent production schedules, and a mission-driven manufacturing environment.

Job Summary

The Automotive Technical Support Advisor is critical to ensure our customers are effectively supported throughout the lifecycle of their vehicles. You will serve as the primary technical resource managing warranty activity, coordinating repairs, supporting parts and service needs, and analyzing field data to improve product reliability. As a key link between customers and internal teams, you will help diagnose issues and provide insights that directly influence product performance and customer satisfaction. Ideal opportunity for an experienced automotive technician, dealership service advisor, shop foreman, or diagnostic specialist looking to move into a customer-focused technical support role.

What You'll Do
  • Diagnose vehicle concerns remotely via phone and email while providing recommended repair solutions.
  • Coordinate offsite repairs and service support with customers, vendors, and subcontractors.
  • Conduct out-of-service maintenance evaluations and installation support for parts and accessories.
  • Serve as the primary point of contact for warranty claims to ensure accuracy and timely resolution.
  • Create service orders to facilitate warranty parts shipments and coordinate vendor replacements.
  • Maintain communication with customers regarding technical support, relations, and issue status.
  • Track and document all service activity and vehicle history within ERP software.
What We're Looking For
  • Strong mechanical background with the ability to troubleshoot and solve complex machinery problems.
  • Exceptional ability to translate technical data into clear solutions for customers.
  • Experience using service or support software to manage customer records and interaction history.
  • Knowledge of occupational hazards, safety rules, and technical documentation compliance.
  • Ability to maintain cooperative working relationships with a diverse global customer base.
  • Proven ability to work in an efficient and timely manner to meet critical deadlines.
  • High attention to detail regarding vehicle maintenance and safety-critical operations.
Why Work at Lenco
  • Stable, full-time career with a globally recognized manufacturer
  • Purpose-driven products that protect first responders and military personnel
  • Modern facility with investment in new manufacturing technology
  • Competitive salary and comprehensive benefits package
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