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Automotive Service Professional Jobs (NOW HIRING)

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Automotive Service Manager

Chicago, IL ยท On-site

$180K - $300K/yr (+ commission)

The Automotive Service Manager will lead a dedicated team of service professionals, manage daily operations, and implement strategies to drive service department success. If you have a passion for ...

Customer Service Professional

Hickory, NC ยท On-site

$13.50 - $17/hr

If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing ...

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Automotive Service Professional information

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$11K

$62.8K

$78K

How much do automotive service professional jobs pay per year?

As of Sep 1, 2026, the average yearly pay for automotive service professional in the United States is $62,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Service Professional vs Automotive Technician?

AspectAutomotive Service ProfessionalAutomotive Technician
CredentialsASE certifications often preferredASE certifications typically required
Work EnvironmentService bays, repair shops, dealershipsRepair shops, dealerships, automotive centers
Job FocusCustomer service, vehicle diagnostics, repairsTechnical repairs, troubleshooting, maintenance
Employer & Industry UsageAuto dealerships, repair shops, fleet servicesAuto repair shops, dealerships, service centers

Automotive Service Professionals primarily focus on customer interaction, diagnostics, and coordinating repairs, while Automotive Technicians perform the technical repair work. Both roles often require similar certifications and work in comparable environments, but their core responsibilities differ in customer service versus hands-on repairs.

What is an automotive service professional?

An automotive service professional is a trained technician who diagnoses, repairs, and maintains vehicles. They often work in repair shops or service centers, using tools and diagnostic equipment, and may need certifications such as ASE to ensure quality work.
More about Automotive Service Professional jobs

What cities are hiring for Automotive Service Professional jobs?

Cities with the most Automotive Service Professional job openings:

What are the most commonly searched types of Automotive Service jobs?

The most popular types of Automotive Service jobs are:

What states have the most Automotive Service Professional jobs?

States with the most job openings for Automotive Service Professional jobs include:

Customer Service Professional

Thomas Tire & Automotive

Archdale, NC โ€ข On-site

$13.50 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service.   

Benefits

  • Up to 4 weeks of vacation/paid time off
  • Paid holidays (8 days)
  • Performance based bonuses
  • 75% Employer paid medical, dental, & vision insurance
  • $25,000 of life insurance per employee 
  • Supplemental benefits (long-term, short-term, accident, etc.) 
  • 401(k) retirement plan with company match
  • Monday-Friday, 8am-5pm
  • Career path & advancement opportunities
  • In-house training program
  • Discounts on tires & automotive services
  • Company supplied tools
  • Paid weekly

Basic Responsibilities

  • Greet customers in a friendly and timely manner
  • Answer incoming calls   
  • Schedule appointments for service and maintenance
  • Listen and document customer requests on work order
  • Consult with technician about customer’s vehicle needs 
  • Determine cost of replacement parts and/or labor 
  • Generate and enter itemized estimate on work order 
  • Provide and explain estimate to customers
  • Advise customers on necessary or recommended service(s)
  • Review and send Digital Vehicle Inspection to customers
  • Review services performed and warranties with customers
  • Check out customer and thank them for their business

Requirements

  • Excellent communication and customer service skills
  • Must be able to manage a fast-paced work environment 
  • Professional, well-groomed appearance
  • Must have valid driver’s license