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Automotive Service Manager Jobs in Virginia (NOW HIRING)

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability * Ensure repairs and maintenance tasks are ...

We are dedicated to providing exceptional automotive service with a focus on transparency and care ... Career Path Service Technician → Service Manager → General Manager Compensation Pay: $50,000 ...

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Automotive Service Manager information

See Virginia salary details

$31.2K

$75.1K

$143.3K

How much do automotive service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for automotive service manager in Virginia is $75,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $80,300.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What are the most commonly searched types of Automotive Service jobs in Virginia?

The most popular types of Automotive Service jobs in Virginia are:

What are popular job titles related to Automotive Service Manager jobs in Virginia?

For Automotive Service Manager jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Automotive Service Manager jobs?

Cities in Virginia with the most Automotive Service Manager job openings:

Infographic showing various Automotive Service Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,096 per year, or $36.1 per hour.

Automotive Service Technician

Bomnin Automotive Group

Manassas, VA • On-site

Full-time

Re-posted 21 days ago


Job description

Job Title: Automotive Service Technician

Department: Service

Employment Status: Full-time (Exempt/Non-exempt, as applicable)

Reports To: Service Manager/Director & Service Operations Director

Job Summary:

As an Automotive Service Technician at Bomnin Automotive, you will play a crucial role in providing top-notch automotive maintenance and repair services to our customers. You will utilize your technical skills, expertise, and attention to detail to diagnose and repair vehicles efficiently and accurately. Your dedication to quality workmanship and commitment to customer satisfaction will contribute to our dealership's success.

Key Responsibilities:

  • Vehicle Maintenance: Perform routine automotive maintenance tasks, including oil changes, tire rotations, and brake inspections, to keep vehicles in optimal condition.
  • Diagnosis and Repair: Diagnose and repair complex automotive issues, including engine, transmission, electrical, and mechanical problems, using advanced diagnostic equipment and tools.
  • Quality Assurance: Ensure all repairs and maintenance tasks meet manufacturer and industry standards for quality and safety.
  • Customer Service: Interact with customers in a professional and courteous manner, explaining vehicle issues and repair recommendations clearly.
  • Documentation: Accurately document all services performed and recommended repairs using digital systems and service records.
  • Team Collaboration: Collaborate with service advisors and other team members to prioritize and complete repairs efficiently.
  • Continual Learning: Stay up-to-date with advancements in automotive technology, attend training sessions, and maintain required certifications.
  • Safety: Adhere to all safety protocols and guidelines, maintaining a safe and clean working environment.