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Automotive Service Director Jobs in Springfield, MA

Monro

Automotive Technician - Store 230

Enfield, CT · On-site

$25 - $40/hr

This position is expected to deliver exceptional 5 Star service to our guests, through effective ... hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates ...

Monro

Automotive Technician - Store 514

Manchester, CT · On-site

$25 - $40/hr

This position is expected to deliver exceptional 5 Star service to our guests, through effective ... hire Direct Deposit Employee Discounts Healthcare, Vision, and Dental for Full time teammates ...

Monro

Automotive Technician - Store 514

Manchester, CT · On-site

$16 - $18/hr

This position is expected to deliver exceptional 5 Star service to our guests, through effective ... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ...

Monro

Automotive Technician - Store 230

Enfield, CT · On-site

$16 - $18/hr

This position is expected to deliver exceptional 5 Star service to our guests, through effective ... • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time ...

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All JobsAutomotive Service JobsAutomotive Service Director JobsAutomotive Service Director Jobs in Springfield, MA

Automotive Service Director information

See Springfield, MA salary details

$38.4K

$119.2K

$176.4K

How much do automotive service director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for automotive service director in Springfield, MA is $119,187.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,700.00 and $149,500.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs
What are the most commonly searched types of Automotive Service jobs in Springfield, MA? The most popular types of Automotive Service jobs in Springfield, MA are:
What are popular job titles related to Automotive Service Director jobs in Springfield, MA? For Automotive Service Director jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Automotive Service Director jobs in Springfield, MA look for? The top searched job categories for Automotive Service Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Automotive Service Director jobs? Cities near Springfield, MA with the most Automotive Service Director job openings:
Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Springfield, MA as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $119,187 per year, or $57.3 per hour.

Automotive General Service Technician

AAA Mid Atlantic

Enfield, CT • On-site

$18 - $25.32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Automotive General Service Technician - Hiring Now | AAA Club Alliance

AAA Club Alliance is actively hiring a General Service Technician to join our team! If you have hands-on experience with basic automotive maintenance and want to grow your career in a fast-paced shop, we want to hear from you.

At AAA, we provide the training and support to help you build your skills and advance into higher-level technician roles.

Location:25 Hazard Avenue, STE 2B, Enfield, CT 06082

What We Offer:

  • Competitive Pay:$18.00 - $25.32/hour. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

  • Schedule:Full-time, 5 days/week (Mondays, Fridays & Saturdays are often required). Sundays off every week, plus one other day off based on business needs.

  • Training & Growth: Paid training, Paid ASE Certifications & opportunities to advance into higher-level technician roles.

Your Impact as an Automotive General Service Technician:

  • Mount, balance, and install tires.

  • Perform maintenance services including oil changes, fluid flush and replacement, belt and hose replacement, battery testing and replacement, and general automotive repairs.

  • Conduct visual vehicle inspections and document findings.

  • Maintain and clean shop equipment, including emptying and servicing portable fluid drains in accordance with shop guidelines.

  • Continuously build automotive knowledge and technical skills to support future career growth.

  • Other duties as assigned.

What You'll Bring:

  • Basic knowledge of automotive systems; familiarity with PC-based diagnostic tools a plus.

  • Prior automotive maintenance or repair experience strongly preferred.

  • Valid driver's license strongly preferred.

  • Strong communication skills for collaborating with the team.

  • Ability to lift up to 75 lbs and stand for extended periods.

  • Authorized to work in the USA.

  • Ability to pass pre-employment screenings if offered a position (background, drug, fitness for duty).

Full time Associatesare offered a comprehensive benefits package that includes:

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Pagefor more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Car Care

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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