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Automotive Service Director Jobs in Silver Spring, MD

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Automotive Service Director information

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$39.8K

$123.6K

$183K

How much do automotive service director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for automotive service director in Silver Spring, MD is $123,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $155,100.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

More about Automotive Service Director jobs

What are the most commonly searched types of Automotive Service jobs in Silver Spring, MD?

The most popular types of Automotive Service jobs in Silver Spring, MD are:

What are popular job titles related to Automotive Service Director jobs in Silver Spring, MD?

For Automotive Service Director jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Automotive Service Director jobs in Silver Spring, MD look for?

The top searched job categories for Automotive Service Director jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Automotive Service Director jobs?

Cities near Silver Spring, MD with the most Automotive Service Director job openings:

Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $123,646 per year, or $59.4 per hour.

Automotive Service/MSI Technician

Antwerpen Automotive

Clarksville, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 1 hour ago

Job description

Antwerpen Autogroup is currently seeking Service and MSI Technicians to join our team. We have dealerships in Eldersburg, Clarksville, Catonsville, Randallstown, and Pasadena. We have multiple manufacturers such as Chevrolet, Chrysler, Jeep, Dodge, Ram, Hyundai, Mitsubishi, Nissan, Toyota, and Volkswagen.
 
Our busy service department is looking for a collaborative, customer-oriented, and energetic individual to join our service team. If you are tired of where you work and you would like to work in a safe, clean environment, come and see what we have to offer. Add to your experience, develop your skill set and realize your potential with our team. We are a place for employees to have a career, not just a job.
 
 
What We Offer
  • Medical, Dental, Vision, Disability Insurance and more
  • 401K Plan
  • 5 to 6-Day Work Week
  • Growth opportunities
  • Community involvement
  • Discounts on products and services
  • Work life balance
  • Paid vacation after 1 year
  • Paid sick time available upon hire
Responsibilities
  • Performs work specified on the repair order with efficiency and in accordance with dealership standards
  • Tests components and systems using diagnostic tools and special service equipment
  • Diagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning
  • Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed. Provide an estimate of time needed for additional repairs
  • Executes repairs under warranty to manufacturer specifications
Qualifications
  • High School diploma
  • Must have at least 1-2 years of experience as an auto technician
  • Experience is preferred
  • Ability to read and comprehend written instructions and information
  • Knowledge in all aspects of automotive repair and maintenance
  • Quick learner
  • Excellent oral and written communication skills
  • Excellent customer service skills
  • Team player
  • Must have a valid driver’s license
  • Maintain stall in an orderly and clean manner
  • Ability to identify problems quickly
  • Knowledge of automobiles
  • Math, reading, and computer skills
  • Ability to learn new technology, repair and service procedures and specifications
  • Able to operate electronic diagnostic equipment
  • ASE Certifications

Initial pay rate determined by experience and certifications.

 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.