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Automotive Service Advisor Jobs in Reston, VA (NOW HIRING)

Car Guys

Automotive Service Writer

Woodbridge, VA · On-site

Automotive service advisor, automotive service writer, automotive dealership service writer, automotive dealership service advisor, auto service writer, auto service advisor, auto advisor, auto ...

Car Guys Inc.

Automotive Service Writer

Woodbridge, VA

$45K - $75K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

German Auto Group Inc

Service Advisor

Springfield, VA · On-site

$45K - $90K/yr

Competitive Compensation Job Summary We are looking for a Service Advisor to join our team. The ... Every day is different in our busy automotive service center! You will be responsible for a variety ...

Jiffy Lube

Automotive Service Advisor

Oxon Hill, MD

$21 - $41/hr

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing ... Offering our guests options that are tailored specifically to their automotive needs * Giving ...

Jiffy Lube

Automotive Service Advisor

Oxon Hill, MD · On-site

$21 - $41/hr

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing ... Offering our guests options that are tailored specifically to their automotive needs * Giving ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Reston, VA

Automotive Service Advisor information

See Reston, VA salary details

$12

$26

$47

How much do automotive service advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for automotive service advisor in Reston, VA is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.01 per hour, depending on experience, location, and employer.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role focuses on customer communication, estimating repairs, and sales. Mechanics usually earn hourly wages or flat rates for labor performed. Overall compensation depends on experience, location, and the specific dealership or repair shop.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair procedures. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or sales roles. Certification or training in automotive technology can be beneficial but is not always mandatory.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs
What are the most commonly searched types of Automotive Service Advisor jobs in Reston, VA? The most popular types of Automotive Service Advisor jobs in Reston, VA are:
What are popular job titles related to Automotive Service Advisor jobs in Reston, VA? For Automotive Service Advisor jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Automotive Service Advisor jobs in Reston, VA look for? The top searched job categories for Automotive Service Advisor jobs in Reston, VA are:
What cities near Reston, VA are hiring for Automotive Service Advisor jobs? Cities near Reston, VA with the most Automotive Service Advisor job openings:
Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $56,118 per year, or $27 per hour.

Automotive Service Writer

Car Guys

Woodbridge, VA • On-site

Other

Medical, Dental, Retirement, PTO

Posted 9 days ago

Job description

Automotive Service Writer

CarGuys Inc. -America's #1 Automotive Recruiter

If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.

Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's

Currently we have a dealership in your area looking to hire Automotive Service Writers

These dealerships may offer:

  • Training provided
  • Top performance based pay programs.
  • Opportunity for bonus pay
  • State of the art facilities
  • A clean, fun safe working environment
  • Top shelf benefits including health, dental, retirement plans and more
  • Factory training and reimbursement for state and local certifications
  • Established customer base with a shop packed with hours available
  • Paid vacation and PTO time
  • Employee discounts including parts
  • Growth and advancement opportunities
  • Flexible work schedules
  • Long term job security

Job Requirements:

1. You must have some experience as a writer

2. State or local certifications preferred.

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*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

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