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Automotive Service Advisor Manager Jobs in Rochester, NY

Individuals in this position can enjoy working in our state-of-the-art automotive service shops ... Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician.

Individuals in this position can enjoy working in our state-of-the-art automotive service shops ... Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician.

As a front line representative of the Delta Sonic Team, Oil Change Service Advisors are responsible ... Prior experience in automotive service writing, customer service, and/or sales is required

Oil Change Service Advisor

NY · On-site

$19.50/hr

As a front line representative of the Delta Sonic Team, Oil Change Service Advisors are responsible ... Prior experience in automotive service writing, customer service, and/or sales is required

As a front line representative of the Delta Sonic Team, Oil Change Service Advisors are responsible ... Prior experience in automotive service writing, customer service, and/or sales is required

Oil Change Service Advisor

NY · On-site

$19.50/hr

As a front line representative of the Delta Sonic Team, Oil Change Service Advisors are responsible ... Prior experience in automotive service writing, customer service, and/or sales is required

As a front line representative of the Delta Sonic Team, Oil Change Service Advisors are responsible ... Prior experience in automotive service writing, customer service, and/or sales is required

Scheduling appointments and managing the flow of work through the service department * Writing ... Previous service advisor or automotive experience preferred * Strong organizational skills and ...

Service Advisor

Rochester, NY · On-site

$55K - $150K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Currently, we are seeing dedicated go-getters to fill the role of Service Advisor. A qualified ...

Service Advisor

Canandaigua, NY · On-site

$55K - $150K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Currently, we are seeing dedicated go-getters to fill the role of Service Advisor. A qualified ...

Service Advisor

Rochester, NY · On-site

$55K - $150K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Currently, we are seeing dedicated go-getters to fill the role of Service Advisor. A qualified ...

Service Advisor

Rochester, NY · On-site

$55K - $150K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Currently, we are seeing dedicated go-getters to fill the role of Service Advisor. A qualified ...

Service Advisor

Rochester, NY · On-site

$55K - $150K/yr

Garber Automotive Group is No. 61 of the 150 largest dealer groups, according to Automotive News ... Currently, we are seeing dedicated go-getters to fill the role of Service Advisor. A qualified ...

As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building ... Along with your communication skills and automotive knowledge, you'll utilize leading-edge ...

Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...

Showing results 21-40

Automotive Service Advisor Manager information

See Rochester, NY salary details

$11

$25

$44

How much do automotive service advisor manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for automotive service advisor manager in Rochester, NY is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What is an automotive service advisor manager?

An Automotive Service Advisor Manager is a professional responsible for overseeing the service advisors in an auto repair shop or dealership. They ensure that customers receive excellent service, manage the workflow between customers and technicians, and handle administrative tasks such as scheduling and reporting. This role often includes training service advisors, resolving escalated customer issues, and working to improve overall service department efficiency and profitability.

What are the key skills and qualifications needed to thrive as an automotive service advisor manager, and why are they important?

To thrive as an Automotive Service Advisor Manager, you need a solid understanding of automotive systems, customer service experience, and often a background in business management or related certifications. Familiarity with dealership management systems (DMS), repair order software, and manufacturer training programs is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and exceed customer expectations. These abilities ensure efficient operations, high customer satisfaction, and the overall success of the service department.

What are some common challenges automotive service advisor managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Advisor Managers often need to balance delivering excellent customer service with maintaining workshop productivity and meeting revenue targets. One common challenge is managing customer expectations regarding repair timelines or costs while ensuring technicians have the time and resources needed to perform quality work. Effective communication, strong organizational skills, and the ability to prioritize tasks are crucial for overcoming these challenges. Additionally, fostering a collaborative environment between advisors, technicians, and parts staff helps streamline workflow and improve both customer satisfaction and shop efficiency.

What is the difference between Automotive Service Advisor Manager vs Automotive Service Advisor?

AspectAutomotive Service AdvisorAutomotive Service Advisor Manager
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingSame as Service Advisor, plus leadership or management training
Work EnvironmentCustomer service, dealership or repair shop settingOversees Service Advisors, manages team, in similar dealership or repair shop environment
ResponsibilitiesCommunicates repair needs, estimates costs, schedules serviceSupervises Service Advisors, ensures customer satisfaction, manages workflow

The main difference is that an Automotive Service Advisor handles customer interactions and service estimates, while an Automotive Service Advisor Manager oversees the team, manages operations, and ensures overall service quality within the dealership or repair shop.

What are the most commonly searched types of Automotive Service Advisor jobs in Rochester, NY? The most popular types of Automotive Service Advisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Automotive Service Advisor Manager jobs? Cities near Rochester, NY with the most Automotive Service Advisor Manager job openings:

$19.50/hr

Full-time

Re-posted 16 days ago


Delta Sonic rating

7.3

Company rating: 7.3 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

140th of 363 rated vehicle maintenance


Job description

Join Our Award Winning Team!
With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

Team Members Enjoy:
  • Career opportunities
  • Flexible schedules
  • Team member discounts
  • Scholarship opportunities
  • Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
  • A fun, team-oriented culture
  • Equal opportunity employer

Responsibilities:
As a front line representative of the Delta Sonic Team, Oil Change Service Advisors are responsible for greeting all customers in a positive, enthusiastic, and professional manner while ensuring that each customer is educated on our products and services. Qualified candidates must have the ability to listen actively and interact professionally with customers while providing service recommendations based on maintenance schedules and service requirements.

This is a fast-paced position that requires the ability to multi-task with a sense of urgency while meeting customer service expectations. Additional responsibilities include, but are not limited to, transacting customer purchases, maintaining proper cash handling procedures, following all position-specific procedures, and ensuring the maintenance and cleanliness of shop premises. To better enhance product knowledge, all Oil Change Service Advisors are crossed trained to work in the position of Oil Change Tech. The pay rate for the Oil Change Technician position is $19.50 per hour, plus eligible commission. Individuals in this position can enjoy working in our state-of-the-art automotive service shops. The pay rate for this position is $19.50 per hour, plus eligible commission.

Requirements:

  • Oil Change Service Advisors will be hired into the entry-level position of Oil Change Technician. The pay rate while working in the Oil Change Technician position is $19.25 per hour, plus eligible commission. Upon completion and certification of the required training for the Oil Change Service Advisor, the pay rate is $19.25 per hour, plus eligible commission.
  • Must be 18 years of age and a valid driver's license is preferred
  • Prior experience in automotive service writing, customer service, and/or sales is required
  • Excellent communication skills and a passion for providing great customer service
  • Unwavering honesty and integrity
  • Courteous and professional demeanor
  • A detail-oriented mindset
  • Must be a team player
  • Willingness to work in all weather conditions, both indoor and outdoor environments
  • Ability to work with a sense of urgency
  • Ability to stand, walk and bend for long periods of time
  • Ability to lift moderate amounts of weight
  • Willingness to work a flexible schedule
  • Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

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Delta Sonic has been awarded as a Top Place to Work!


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