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Automotive Sales Assistant Jobs in Springfield, MA

Carmax

Automotive Sales Consultant

Hartford, CT · On-site

$16.95 - $20/hr

Role Responsibilities * Assist customers in finding vehicles that fit their needs using your ... Sales or customer service experience in retail or similar environments preferred. * Strong ...

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All JobsAutomotive Sales JobsAutomotive Sales Assistant JobsAutomotive Sales Assistant Jobs in Springfield, MA

Automotive Sales Assistant information

See Springfield, MA salary details

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How much do automotive sales assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for automotive sales assistant in Springfield, MA is $21.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.46 per hour, depending on experience, location, and employer.

What are some typical challenges faced by automotive sales assistants when supporting the sales team, and how can they be managed effectively?

Automotive Sales Assistants often face challenges such as managing high customer traffic, handling diverse administrative tasks, and quickly adapting to new inventory or promotions. Balancing customer support with behind-the-scenes responsibilities requires strong organization and communication skills. Building familiarity with dealership systems and maintaining up-to-date product knowledge can help manage these demands, while proactive teamwork and clear communication with sales consultants ensure smooth operations and satisfied customers.

What are the key skills and qualifications needed to thrive as an automotive sales assistant?

To thrive as an Automotive Sales Assistant, you need a solid understanding of automotive products, sales techniques, and customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and inventory databases is typically required. Strong interpersonal skills, active listening, and persuasive communication help build trust with customers and close sales. These abilities ensure effective customer engagement, accurate product recommendations, and a positive buying experience, all of which drive dealership success.

What is the difference between Automotive Sales Assistant vs Automotive Sales Executive?

AspectAutomotive Sales AssistantAutomotive Sales Executive
CredentialsHigh school diploma or equivalent; sales or customer service experienceSimilar credentials; often more experience required
Work EnvironmentDealerships, showrooms, retail settingsDealerships, often with more client interaction
Employer & Industry UsageUsed across automotive retail outletsUsed in larger dealerships or sales teams
Search & Comparison IntentYesYes

While both roles involve assisting customers and facilitating vehicle sales, Automotive Sales Assistants typically focus on customer service and initial inquiries, whereas Automotive Sales Executives handle more complex sales negotiations and client relationships. The roles often overlap, but the Executive position usually requires more experience and responsibility.

What does an automotive sales assistant do?

An Automotive Sales Assistant supports the sales team at a car dealership by greeting customers, answering questions about vehicles, and assisting with paperwork. They help prepare vehicles for display, manage inventory, and ensure the showroom is welcoming. Additionally, they may assist in scheduling test drives, handling phone inquiries, and following up with potential buyers to provide information or updates. Their role is crucial in providing excellent customer service and supporting the sales process from initial contact to final sale.

Is car sales a stressful job?

Automotive sales assistants often experience stress due to meeting sales targets, managing customer expectations, and working in a fast-paced environment. Success in this role typically requires strong communication skills, resilience, and the ability to handle rejection and pressure. The job may involve irregular hours and high customer interaction, which can contribute to stress levels.
What are the most commonly searched types of Automotive Sales jobs in Springfield, MA? The most popular types of Automotive Sales jobs in Springfield, MA are:
What job categories do people searching Automotive Sales Assistant jobs in Springfield, MA look for? The top searched job categories for Automotive Sales Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Automotive Sales Assistant jobs? Cities near Springfield, MA with the most Automotive Sales Assistant job openings:
Automotive Sales Assistant jobs near you
Infographic showing various Automotive Sales Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution, with an average salary of $43,943 per year, or $21.1 per hour.

Chevy GMC Automotive Sales Consultant

Balise Motor Sales

Springfield, MA • On-site

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Automotive Sales Consultant

Every experience in life begins with the first impression. We are looking to expand our team and are searching for someone who will deliver an unforgettable first impression for our customers. This position is one where we truly want you to BE YOU! No automotive sales experience necessary. Automotive Sales Associate is responsible for providing an exceptional customer purchasing experience. The Sales Associate will ensure the customer receives all the information they are looking for, as well as presenting brand specific knowledge on New and Pre-owned vehicles while assisting in their buying decision. Utilize our CRM System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.

Compensation

  • A paid 90-day training program (guarantee)
  • Aggressive performance compensation plan

Job Description:

  • Greet customers in a prompt, friendly and professional manner.
  • Gather customer contact & interest information from new customers and accurately enter in the CRM.
  • Maintaining rapport with previous and potential customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on all leads from various sources
  • Professional product presentations to all customers by demonstrating knowledge of characteristics, capabilities, features, warranties and services
  • Continuously build knowledge of new and updated product information
  • Offer and accompany customers on demonstration ride(s)
  • Schedule and maintain your own calendar for customer appointments and/or follow ups
  • Attend and actively participate in daily sales/training meetings to assist in reaching individual and department goals
  • Maintain appearance and cleanliness of our inventory on the display lots and showrooms.
  • Qualify buyers by understanding their requirements and interests
  • Closes sales by overcoming objections; asking for sales, negotiating price, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing, collects payment, delivers vehicle if applicable
  • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Advancement opportunities

  • Structured training programs for advancement to move forward into a new role within our company.
    • The Sales Associate works under the direct supervision of the Assistant Sales Manager, Sales Manager, and General Sales Manager.
    • Sales Associate to Finance Manager
      • Experienced sales personnel will have an opportunity to train for Finance
    • Finance Manager to Sales Manager or Pre-Owned Sales Manager
      • Experienced Finance Manager will have an opportunity to train for Sales Manager
    • Sales Manager to General Sales Manager
      • Experienced Sales Managers will have the opportunity to train and become a leader within our company, and eventually become a General Manager.

Environmental & Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel, and crouch, lift weight or exert a force up to a maximum of 25 pounds
  • A current valid driver's license and insurability rating is required
  • This position may require up to 5-10% travel

Benefits Include:

  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off
  • Employee discounts on service, parts, and vehicles
  • Communicate effectively with others
  • Present information in a clear and professional manner.
  • Time Management - ability to manage one's own time
  • Type efficiently to enter accurate information into tracking system
  • Ability to solve basic math calculations.
  • Basic computer skills

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