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Automotive Fixed Operations Manager Jobs in Edmonton, AB

GM

Detailer (Fixed Department)

Edmonton, AB

Don Wheaton Service Department is looking for an Automotive Detailer to add to our team of ... Additional duties as assigned by the Detail Centre Manager. Successful Candidates Possess: * Valid ...

EPCOR

Senior Analyst, Capital Assets

Edmonton, AB

Building and maintaining strong working relationships with NACS Operations management and operational staff to support accurate project and fixed asset accounting. * Providing guidance on the ...

Optiom

Territory Manager - Edmonton, AB

Edmonton, AB · On-site

CA$60K/yr

... automotive dealership operations and service department dynamics * Proven ability to deliver ... Familiarity with CRM tools and pipeline management to ensure efficient tracking and execution of ...

Orion Steel Group LLC

Processor

Sherwood Park, AB

... Operations Manager, the Processor will be responsible for vehicle processing, draining appropriate fluids from cars, and removing non-ferrous materials. * Drain appropriate automobile fluids ...

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Automotive Fixed Operations Manager information

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.
What job categories do people searching Automotive Fixed Operations Manager jobs in Edmonton, AB look for? The top searched job categories for Automotive Fixed Operations Manager jobs in Edmonton, AB are:
Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Journeyman Automotive Service Technician (Signing Bonus Available) - Capital Ford Lincoln, Regina

Capital Automotive Group

Edmonton, AB • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Company:

Capital Ford Lincoln Inc.Journeyman Automotive Service Technician - Capital Ford Lincoln*Signing Bonus and Moving Allowance Available for Qualified Applicants*

Capital Ford Lincoln believes top tier talent deserves top tier support. We are shifting the industry standard by building a high volume, professional shop environment centered around technician success, long term stability, and continuous financial growth.

If you are a certified Red Seal Journeyman or an experienced professional looking to advance your career with guaranteed income security and modern tooling, discover what our dealership group can provide for you.

Unmatched Financial Stability and Rewards

  • Receive a competitive hourly wage structured around your specific industry expertise and certifications

  • Secure your transition with a fully guaranteed income structure during your first three months on our team

  • Maximize your income with aggressive production incentives and performance bonuses built into our daily workflow

  • Enjoy stable hours throughout the year because our high volume customer base eliminates seasonal shop slowdowns

Comprehensive Health and Retirement Benefits

  • Protect your family with premium medical, prescription drug, dental, and vision care packages

  • Plan for your retirement with our Employee Registered Retirement Savings Plan program

  • Gain peace of mind through inclusive short term disability, long term disability, and life insurance coverage

Advanced Training and Career Acceleration

  • Advance your skill set through fully funded Ford OEM factory training and professional certifications

  • Receive recognition for your existing factory credentials so you can maintain your professional momentum

A First Class, Supportive Work Environment

  • Work comfortably inside a modern, exceptionally well equipped facility featuring organized service bays

  • Save on personal operational overhead with an annual boot allowance and comprehensive shop tool support

  • Unlock internal discounts on parts, service and vehicles across a robust network of over twelve premier auto group locations

  • Experience a true family friendly workplace culture that prioritizes your personal work life balance

  • Legacy Awards recognizing both high achievement and loyalty to our team

  • Build strong professional relationships through team building events and a highly collaborative service department

What We're Looking For

  • Red Seal Journeyman Automotive Technician credential or equivalent master level field experience

  • Proficiency in managing modern mechanical diagnostics and navigating complex automotive electrical systems

  • A quality focused diagnostic approach centered around fixed right the first time service standards

  • A valid driver's license

Connect With Us Today

Ready to learn more about our current signing bonuses and explore our shop floor? Send a quick, confidential text message directly to Chad at (306) 205-0600 to start the conversation.

#INDHP

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

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