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Automotive Fixed Operations Manager Jobs in Boston, MA

MarketSource

Field Service Consultant

Boston, MA · On-site

... automotive dealership fixed operations Ability to travel to dealerships within a designated area ... manage a progressive workload in a fast-paced environment Ability to identify and react swiftly to ...

Cadillac of Norwood

AUTOMOTIVE TECHNICIAN

Norwood, MA · On-site

This position is Full Time and reports directly to the Director of Fixed Operations. (Default ... Good Judgment and Time Management Skills * All applicants must be authorized to work in the USA

Cadillac of Norwood

AUTOMOTIVE TECHNICIAN

Norwood, MA · On-site

This position is Full Time and reports directly to the Director of Fixed Operations. (Default ... Good Judgment and Time Management Skills * All applicants must be authorized to work in the USA

MarketSource

Field Service Consultant

Boston, MA

... of automotive dealership fixed operations · Ability to travel to dealerships within a designated ... and manage a progressive workload in a fast-paced environment · Ability to identify and react ...

MarketSource

Field Service Consultant

Boston, MA · On-site

$90K - $91K/yr

... automotive dealership fixed operations • Ability to travel to dealerships within a designated ... and manage a progressive workload in a fast-paced environment • Ability to identify and react ...

Copeland Chevrolet

Automotive Technician

Brockton, MA

Copeland Chevrolet is continuing our record fixed operations growth, and we're looking for talented ... Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission ...

Amazon

Operations Manager

Andover, MA · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical ...

RHO RESIDENTIAL LLC

Operations Manager

East Boston, MA · On-site

$65K/yr

The Operations Manager will ensure that an exceptional level of customer service is always ... A valid driver's license and current automobile insurance is required. Real Estate License (when ...

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Automotive Fixed Operations Manager information

See Boston, MA salary details

$35.9K

$71K

$120K

How much do automotive fixed operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for automotive fixed operations manager in Boston, MA is $70,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $85,300.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What are the most commonly searched types of Automotive Fixed Operations jobs in Boston, MA?

The most popular types of Automotive Fixed Operations jobs in Boston, MA are:

What are popular job titles related to Automotive Fixed Operations Manager jobs in Boston, MA?

For Automotive Fixed Operations Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Boston, MA look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Automotive Fixed Operations Manager jobs?

Cities near Boston, MA with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $70,961 per year, or $34.1 per hour.

Regional Fixed Operations Director - Herb Chambers

Asbury Automotive Group

Medford, MA • On-site

$250K - $300K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Asbury Automotive rating

6.1

Company rating: 6.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

103rd of 155 rated car dealerships

Job description

About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Compensation: $250,000-$300,000+
Wage is comprised of base salary and additional bonus structure as determined by pay plan. The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Regional Fixed Operations Director, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused leaders who will help us redefine the car-buying experience.
The Regional Fixed Operations Director is responsible for monitoring and communicating Asbury requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealerships in his/her region. He or she is also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with Asbury Management at all levels, dealership management and personnel, as well as members of his/her team. The RFOD visits the dealerships and departments in his/her region on a continual basis.
  • Assure that dealership fixed management is focused on achieving the departmental goals set by Asbury and dealership management
  • Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures
  • Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits
  • Monitor that dealerships are operating within the Customer Satisfaction Index ratings set by Asbury and the Manufacturer
  • Make recommendations to dealership management
  • Actively encourages the recruitment of dealership management candidates from internal and external sources
  • Assist dealership fixed operations in implementing and consistently performing accepted processes as determined by Asbury, dealership management and the manufacturer
  • Monitor that receivable schedules are current and metrics are within Asbury guidelines for each dealership
  • Ensure that reporting systems required by general management, Asbury and the manufacturer are maintained
  • Hold Fixed Operations meetings within markets on a regular basis
  • Monitor all regional warranty operations for factory compliance, plus timely and accurate claim filing
  • Regularly review the pricing policies of the region's service and parts operations for competitiveness and profitability
  • Work with dealership General Management to assist in all segments of Fixed Operation's personnel, processes and profitability
  • Work effectively in cooperation with the National Parts Director and Collision Director
  • Perform regular, periodic performance evaluations with dealership fixed management, monitor that dealership management is evaluating staff according to Asbury guidelines
  • Must have a minimum of at-least 3-5yrs Automotive experience
  • Must have great interpersonal skills
  • Must be attentive to detail
  • Must be at-least eighteen years of age
  • Must have a valid Drivers License
  • Must be able to pass pre-employment screening (background and drug)

Company Benefits:
Pay and Recognition:
  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:
  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDMANAGER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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