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Automotive Fixed Operations Director Jobs in Boston, MA

MarketSource

Field Service Consultant

Boston, MA · On-site

Responsibilities Summary The Automotive Technical Advisor will act as a direct liaison between the ... automotive dealership fixed operations Ability to travel to dealerships within a designated area ...

MarketSource

Field Service Consultant

Boston, MA · On-site

Summary The Automotive Technical Advisor will act as a direct liaison between the dealerships and ... of automotive dealership fixed operations · Ability to travel to dealerships within a designated ...

Cadillac of Norwood

AUTOMOTIVE TECHNICIAN

Norwood, MA · On-site

... Automotive Service Technician to join our fast growing Service team! We will provide GM & ASE ... This position is Full Time and reports directly to the Director of Fixed Operations. (Default)

MarketSource

Field Service Consultant

Boston, MA · On-site

$90K - $91K/yr

Responsibilities Summary The Automotive Technical Advisor will act as a direct liaison between the ... automotive dealership fixed operations • Ability to travel to dealerships within a designated ...

Cadillac of Norwood

AUTOMOTIVE TECHNICIAN

Norwood, MA · On-site

... Automotive Service Technician to join our fast growing Service team! We will provide GM & ASE ... This position is Full Time and reports directly to the Director of Fixed Operations. (Default)

Copeland Chevrolet

Automotive Technician

Brockton, MA · On-site

Copeland Chevrolet is continuing our record fixed operations growth, and we're looking for talented ... Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission ...

Copeland Chevrolet

Automotive Technician

Brockton, MA · On-site

Copeland Chevrolet is continuing our record fixed operations growth, and we're looking for talented ... Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission ...

Copeland Chevrolet

Automotive Technician

Brockton, MA

Copeland Chevrolet is continuing our record fixed operations growth, and we're looking for talented ... Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission ...

Clean Harbors

Director of Sales Operations

Norwell, MA · On-site

$82K - $230K/yr

The Director of Sales Operations will lead enterprise data governance strategy, drive sales ... automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates in the ...

CleanHarbors

Director of Sales Operations

Norwell, MA · On-site

The Director of Sales Operations will lead enterprise data governance strategy, drive sales ... automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates in the ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Boston, MA

Automotive Fixed Operations Director information

See Boston, MA salary details

$36.9K

$117K

$195K

How much do automotive fixed operations director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for automotive fixed operations director in Boston, MA is $116,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $147,200.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the most commonly searched types of Automotive Fixed Operations jobs in Boston, MA?

The most popular types of Automotive Fixed Operations jobs in Boston, MA are:

What are popular job titles related to Automotive Fixed Operations Director jobs in Boston, MA?

For Automotive Fixed Operations Director jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Director jobs in Boston, MA look for?

The top searched job categories for Automotive Fixed Operations Director jobs in Boston, MA are:

What cities near Boston, MA are hiring for Automotive Fixed Operations Director jobs?

Cities near Boston, MA with the most Automotive Fixed Operations Director job openings:

Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $116,984 per year, or $56.2 per hour.

Regional Fixed Operations Director - Herb Chambers

Asbury Automotive Group

Medford, MA • On-site

$250K - $300K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

102nd of 155 rated car dealerships

Job description

About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Compensation: $250,000-$300,000+
Wage is comprised of base salary and additional bonus structure as determined by pay plan. The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Regional Fixed Operations Director, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused leaders who will help us redefine the car-buying experience.
The Regional Fixed Operations Director is responsible for monitoring and communicating Asbury requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealerships in his/her region. He or she is also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with Asbury Management at all levels, dealership management and personnel, as well as members of his/her team. The RFOD visits the dealerships and departments in his/her region on a continual basis.
  • Assure that dealership fixed management is focused on achieving the departmental goals set by Asbury and dealership management
  • Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures
  • Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits
  • Monitor that dealerships are operating within the Customer Satisfaction Index ratings set by Asbury and the Manufacturer
  • Make recommendations to dealership management
  • Actively encourages the recruitment of dealership management candidates from internal and external sources
  • Assist dealership fixed operations in implementing and consistently performing accepted processes as determined by Asbury, dealership management and the manufacturer
  • Monitor that receivable schedules are current and metrics are within Asbury guidelines for each dealership
  • Ensure that reporting systems required by general management, Asbury and the manufacturer are maintained
  • Hold Fixed Operations meetings within markets on a regular basis
  • Monitor all regional warranty operations for factory compliance, plus timely and accurate claim filing
  • Regularly review the pricing policies of the region's service and parts operations for competitiveness and profitability
  • Work with dealership General Management to assist in all segments of Fixed Operation's personnel, processes and profitability
  • Work effectively in cooperation with the National Parts Director and Collision Director
  • Perform regular, periodic performance evaluations with dealership fixed management, monitor that dealership management is evaluating staff according to Asbury guidelines
  • Must have a minimum of at-least 3-5yrs Automotive experience
  • Must have great interpersonal skills
  • Must be attentive to detail
  • Must be at-least eighteen years of age
  • Must have a valid Drivers License
  • Must be able to pass pre-employment screening (background and drug)

Company Benefits:
Pay and Recognition:
  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:
  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDMANAGER
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

What Asbury Automotive employees say

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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