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Automotive Fixed Operations Manager Jobs in Delaware

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Automotive Fixed Operations Manager information

See Delaware salary details

$33K

$65.4K

$110.6K

How much do automotive fixed operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for automotive fixed operations manager in Delaware is $65,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $78,600.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What are popular job titles related to Automotive Fixed Operations Manager jobs in Delaware?

For Automotive Fixed Operations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Delaware look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Delaware are:

What cities in Delaware are hiring for Automotive Fixed Operations Manager jobs?

Cities in Delaware with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $65,374 per year, or $31.4 per hour.

Automotive Service Manager - CENTRAL CAMPAIGN

Milford, DE

HERTRICH Family of Automobile Dealerships
Automobile Dealers • 501 - 1,000 employees
Learn more about HERTRICH Family of Automobile Dealershipsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Hertrich rating

5.0

Company rating: 5.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Automotive Service Manager Full-Time | Delaware Beaches & Maryland's Eastern Shore

Lead a Top Service Team. Live Where Others Vacation.

The Hertrich Family of Dealerships is seeking an accomplished Automotive Service Manager ready to take the next step with one of the most respected dealership groups in Delaware and Maryland's Eastern Shore. At Hertrich, we don't just fill openings - we build careers across a growing dealership network.

This is an opportunity for a proven service leader who wants career growth, strong compensation, and a better quality of life near the beach-without sacrificing professional challenge or advancement.

Why This Opportunity?

  • Leadership role with a respected, regional dealership group
  • Long-term growth with a company that invests in its managers
  • Coastal lifestyle near the Delaware Beaches and Eastern Shore
  • Hands-on executive leadership and strong operational support
  • Performance-driven culture with high standards and accountability

About Hertrich

Family-owned for three generations, Hertrich operates 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula. We're a Top 100 dealership group committed to integrity, excellence, and giving back to our communities.

What We Offer:

  • Competitive compensation with performance bonus potential
  • Medical, Dental, Vision & Life Insurance
  • Short- and Long-Term Disability coverage
  • Paid vacation, holidays, and personal/sick days
  • 401(k) with employer match
  • Employee vehicle purchase discounts
  • Ongoing training and professional development

What You'll Do:

  • Lead daily service department operations
  • Drive customer satisfaction, CSI, and retention
  • Coach, train, and develop Advisors and Technicians
  • Manage workflow, productivity, and repair order efficiency
  • Monitor KPIs, financial performance, and service metrics
  • Ensure compliance with dealership and manufacturer standards
  • Build a positive, high-performance service culture

What We're Looking For:

  • 2-3 years of Automotive Service Management experience
  • Strong leadership, communication, and problem-solving skills
  • Proven success in high-volume service operations
  • Solid understanding of dealership systems (DealerTrack experience preferred)
  • High School Diploma or GED required (college preferred)
  • Willingness to relocate to Delaware or Maryland's Eastern Shore

Apply today and elevate your Service Management career-professionally and personally.

Hertrich Family of Dealerships is an Equal Opportunity Employer and a drug-free workplace.

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