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Automotive Fixed Operations Manager Jobs in Delaware

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Automotive Fixed Operations Manager information

See Delaware salary details

$33K

$65.4K

$110.6K

How much do automotive fixed operations manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for automotive fixed operations manager in Delaware is $65,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $78,600.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations manager?

An Automotive Fixed Operations Manager oversees the service, parts, and body shop departments within a car dealership or automotive service center. Their primary responsibilities include managing staff, optimizing department efficiency, ensuring customer satisfaction, developing budgets, and implementing best practices for profitability and growth. They also coordinate between departments to improve workflow and ensure compliance with industry standards. This role is crucial for maintaining the dealership’s reputation and financial success.

What are the key skills and qualifications needed to thrive as an automotive fixed operations manager?

To thrive as an Automotive Fixed Operations Manager, you need strong leadership abilities, in-depth automotive service knowledge, and experience in managing service, parts, and body shop operations—often supported by an associate's or bachelor's degree in business or automotive technology. Familiarity with dealership management systems (DMS), scheduling software, and industry certifications such as ASE or manufacturer-specific credentials is typically required. Outstanding customer service, problem-solving skills, and effective communication set top performers apart in this role. These skills are crucial for optimizing operational efficiency, ensuring customer satisfaction, and driving profitability within the dealership’s fixed operations departments.

What are some common challenges automotive fixed operations managers face in balancing service profitability and customer satisfaction?

Automotive Fixed Operations Managers often navigate the challenge of meeting profitability targets while ensuring high levels of customer satisfaction in service and parts departments. This requires optimizing workflow efficiency, managing labor costs, and maintaining inventory without compromising service quality. Additionally, they must foster strong communication between technicians, advisors, and customers to prevent misunderstandings and improve the overall customer experience. Regular training and process improvements are key strategies used to address these challenges and drive both financial and customer service goals.

What is the difference between Automotive Fixed Operations Manager vs Service Advisor?

AspectAutomotive Fixed Operations ManagerService Advisor
Primary RoleOversees service department operations, manages staff, and ensures profitabilityActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, management skills, often ASE certificationsAutomotive knowledge, excellent communication skills, often ASE certifications
Work EnvironmentService department management, administrative tasks, team supervisionCustomer service, sales, and technical explanation in the service lane

The Automotive Fixed Operations Manager focuses on managing the entire service department, including staff and profitability, while the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications, but their responsibilities and daily activities differ significantly.

What are popular job titles related to Automotive Fixed Operations Manager jobs in Delaware?

For Automotive Fixed Operations Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Manager jobs in Delaware look for?

The top searched job categories for Automotive Fixed Operations Manager jobs in Delaware are:

What cities in Delaware are hiring for Automotive Fixed Operations Manager jobs?

Cities in Delaware with the most Automotive Fixed Operations Manager job openings:

Automotive Fixed Operations Manager jobs near you
Infographic showing various Automotive Fixed Operations Manager job openings in Delaware as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $65,374 per year, or $31.4 per hour.

Assistant Automotive Office Manager - Newark Nissan

Newark, DE • On-site

HERTRICH Family of Automobile Dealerships
Automobile Dealers • 501 - 1,000 employees
Learn more about HERTRICH Family of Automobile Dealershipsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Hertrich rating

5.0

Company rating: 5.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Automotive Office Manager

Dealership Experience Required | Leadership Role | Career Growth

NOW HIRING - Experienced Automotive Office Manager! Join a Ward Top 100 Dealership Group | Strong Benefits + Stability

Advance Your Career with a Trusted Automotive Leader!

The Hertrich Family of Dealerships is seeking an experienced Automotive Office Manager to join our growing team of business office professionals.

If you have dealership accounting experience and strong leadership skills, this is your opportunity to build a long-term, stable career with one of the region's most respected automotive groups.

Why Choose Hertrich?

  • Competitive Salary + Long-Term Career Stability
  • Medical Insurance for you and your family
  • Dental, Vision & Life Insurance options
  • Short & Long-Term Disability Plans
  • 401(k) with Employer Match
  • Paid Vacation, Holidays & Sick Time
  • Employee Vehicle Purchase Discounts

Hertrich is a third-generation, family-owned dealership group with:

  • 24 Dealerships
  • 15 Collision Centers
  • 18 Automotive Brands

We proudly support 90+ local charities and offer a collaborative culture focused on integrity, accountability, and growth.

What You'll Do

  • Lead and manage the dealership accounting office team
  • Oversee daily office operations and administrative processes
  • Ensure accuracy of financial schedules and reconciliations
  • Review general ledger, bank reconciliations, and payables
  • Complete month-end and year-end closings on time
  • Analyze income and expenses, identifying variances
  • Maintain strong internal controls and compliance standards
  • Collaborate with department leaders across the dealership
  • Support payroll and commission processing with HR

What We're Looking For

  • Minimum 2+ years Automotive Office Manager experience
  • Dealership experience required
  • Strong leadership and organizational skills
  • Ability to multitask in a fast-paced environment
  • Excellent communication and problem-solving abilities
  • Computer proficiency (MS Office, dealership systems)
  • DealerTrack experience is a plus
  • Bachelor's Degree or equivalent experience preferred

Ready to Take the Next Step?

If you're a detail-oriented leader ready to grow your career with a company that values performance and promotes from within, we want to hear from you.

Apply today and join the Hertrich team!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.

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