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Automotive Fixed Operations Director Jobs in Connecticut

Gentiva Hospice

Area Director of Operations

Branford, CT · On-site

$140K - $150K/yr

Overview The Area Director of Operations is responsible for supporting the development ... Valid driver's license and automobile liability insurance coverage * Unencumbered and active RN ...

Gentiva Hospice

Area Director of Operations

Branford, CT · On-site

$140K - $150K/yr

Overview The Area Director of Operations is responsible for supporting the development ... Valid driver's license and automobile liability insurance coverage * Unencumbered and active RN ...

Gentiva

Area Director of Operations

Branford, CT

$140K - $150K/yr

The Area Director of Operations is responsible for supporting the development, implementation and ... Valid driver's license and automobile liability insurance coverage * Unencumbered and active RN ...

Socket.dev

Area Director of Operations

Branford, CT · On-site

$140 - $150/hr

Overview The Area Director of Operations is responsible for supporting the development ... Valid driver's license and automobile liability insurance coverage * Unencumbered and active RN ...

Gentiva Hospice

Area Director of Operations

Branford, CT · On-site

$140K - $150K/yr

Overview: The Area Director of Operations is responsible for supporting the development ... Valid driver's license and automobile liability insurance coverage * Unencumbered and active RN ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Connecticut

Automotive Fixed Operations Director information

See Connecticut salary details

$32.3K

$102.4K

$170.8K

How much do automotive fixed operations director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for automotive fixed operations director in Connecticut is $102,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,900.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the most commonly searched types of Automotive Fixed Operations jobs in Connecticut?

The most popular types of Automotive Fixed Operations jobs in Connecticut are:

What are popular job titles related to Automotive Fixed Operations Director jobs in Connecticut?

For Automotive Fixed Operations Director jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Automotive Fixed Operations Director jobs in Connecticut look for?

The top searched job categories for Automotive Fixed Operations Director jobs in Connecticut are:

What cities in Connecticut are hiring for Automotive Fixed Operations Director jobs?

Cities in Connecticut with the most Automotive Fixed Operations Director job openings:

Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $102,435 per year, or $49.2 per hour.

East Hartford Collision Center Manager

Hoffman Auto Group

East Hartford, CT

Full-time

Re-posted 16 days ago

Job description

Role Purpose

Responsible for running an efficient and profitable Collision Center.

Leadership

Collision Center positions

Core Accountabilities

  1. Financial:  Operate the department at the standards and metrics set by the Fixed Operations Director, ensuring maximum production while controlling costs.  Forecast goals and objectives yearly or as needed.  Attain top level recognition with any and all insurance relationships.  Keep all schedules and receivables current.
  2. Employee:  Create an environment that encourages open dialogue and strong morale between yourself and your team and within your team.  Foster an atmosphere of learning, helpfulness and development within your team.  Keep employee turnover less than or equal to the standard established by your Fixed Operations Director.  Hold your team to the standards established and ensure they receive regular feedback and employ crucial conversations, to include written performance plans or disciplinary action when needed.
  3. Manufacturer/Insurance companies:  Maintain a strong and healthy relationship with the factory and our Insurance providers.  Ensure training compliance, facility standards or any other requirements mandated by the factory or Insurance carrier.  Keep complete and accurate warranty paperwork or insurance documentation that meet all the requirements of the factory Warranty Policy and Procedures manual (check with your service managers) or Insurance company.
  4. Customer:  Maintain manufacturer customer satisfaction scores or other related standards (ex. retention) at or above factory standards.  Be focused on social media responsiveness and the need for quick resolution to your customers concerns.  Google ratings or comparable social media standings must be kept at the levels dictated by your Fixed Operations Director.
  5. Technology:  Embrace ALL of the technology at your disposal and ensure you have a complete understanding and working knowledge of them.  Hold your staff accountable on the utilization of the technologies and provide regular feedback and coaching to your team to ensure maximum effectiveness of your tools.  Proactively seek out and be aware of new technologies of interest and present them to your Fixed Operations Director

Competencies and Qualifications

  1. High School Diploma
  2. 5+ years’ experience in a collision center and/or customer service orientated environment preferred
  3. Can adapt and embrace change with an internal and external customer centric mindset
  4. Act as an advocate for teammates and have a strong commitment to technology advancement
  5. Possesses effective communication skills: oral, written, listening.
  6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.
  7. Ability to stay on feet for entire shift.

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