Automotive Dispatcher Jobs (NOW HIRING)

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. 

The primary responsibility of the Automotive Service Technician is to perform Automotive Service out of the JF Petroleum Group as it pertains to completing Service Work Orders. The Automotive Service Technician is responsible for Service Work Order Completion, accuracy, review, and scheduling. There is a wide spectrum of daily roles including but not limited to: Service Work Order (SWO) prioritization, planning, and quality. Along with these responsibilities the Automotive Service Technician will assist on projects as determined by the Automotive Field Operations Manager, while consistently demonstrating proficiency in all essential duties.

Primary Duties and Responsibilities:

• Provides complete oversight of the JFPG Automotive Service Effort including but not limited to: dispatch, and call prioritization.  
• Coordinate with JFPG Automotive Dispatcher to receive, complete, and process all Automotive SWO’s 
• Provide all information necessary to maintain timely invoicing of Automotive Service Calls
• Aids in the education and enforcement of company policies and procedure on the job site.
• Establishes and maintains communication and a positive relationship with other JFPG departments with regard to Automotive Service and possible needs for additional resources
• Determines parts and resources needed for completion of Automotive SWOs.
• Reads and interprets blueprints, plans, sketches or product specifications to determine sequence and methods of assembly and installation of assigned tasks.
• Communicates effectively with other departments within JFPG as well as JFPG Customers seeking Automotive Service.
• Maintains strict adherence to quality, and safety standards.
• Identifies the elements of project design and construction likely to affect the Service effort
• Manages Service Work Orders to meet customer satisfaction and provide timely responses
• Police and maintain order in the Automotive Service Area of the JFPG Warehouse at all times
• Maintain Rolling Inventory on the Automotive Service Vehicle assigned
• Monitor Automotive Service Parts Inventory to stock adequate inventory for normal, routine Automotive service calls
• Implementation and utilization of Mobil Tech. technician software application for time tracking, service call entry, and inventory control 

Planning Activities:

• Analyzes work to be accomplished to assure that all information, tools and materials required are present prior to beginning work.  
• Works with JFPG Automotive Field Operations Manager to develop schedules and determine resource requirements in order to maintain maximum efficiency and production on each SWO assigned.   

Safety Activities:

• Understands, complies and enforces JFPG safety policies.
• Understands, complies and enforces OSHA safety requirements.
• Participates in safety programs provided by employer.
• Considers work to be performed to identify potential safety hazards and either eliminates the hazard or reports the problem to the Automotive Field Operations Manager for resolution prior to beginning work.
• Insures the use of the proper safety equipment at all times by all employees under his direction.
• Reports accidents or injuries to personnel office immediately. Aids in the investigation and documentation of job-related accidents.

Administrative Activities:

• Provides proper documentation, as required by company policies and procedures or as requested by General Manager or other departments within JFPG (ie: vehicle maintenance sheets, absence request forms, petty cash reimbursement.)
• Reports immediately any unacceptable behavior or work habits of co-workers or subcontractors. This includes any violation of company policy, applicable safety standard, local, state or federal law.
• Performs regular safety inspections of tools and equipment to maintain a safe working environment..

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED).
• Excellent communication
• Ability to plan and organize 
• Excellent customer management. Ability to build goodwill with customers.
• Capacity to motivate and lead by example
• Effective time management and logical decision-making ability.
• Capacity to handle pressure.
• Willingness to travel.
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company 
• Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.

JF Petroleum offers:

• Competitive pay
• 401(k) with company match 
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel

JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.