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Automotive Customer Relationship Management Jobs in Riverside, CA

This role modernizes traditional automotive sales through high-velocity CRM management, mandatory personalized video messaging for every customer inquiry, and an ultra-fast response standard of under ...

This role modernizes traditional automotive sales through high-velocity CRM management, mandatory personalized video messaging for every customer inquiry, and an ultra-fast response standard of under ...

This role modernizes traditional automotive sales through high-velocity CRM management, mandatory personalized video messaging for every customer inquiry, and an ultra-fast response standard of under ...

New

Automotive Sales Associate

Irvine, CA · On-site

$60K - $130K/yr

Strong customer service and relationship-building skills with the ability to establish trust and rapport with customers. * Ability to effectively manage inbound and outbound customer communications ...

Automotive Sales Associate

Irvine, CA · On-site

$60K - $130K/yr

Strong customer service and relationship-building skills with the ability to establish trust and rapport with customers. * Ability to effectively manage inbound and outbound customer communications ...

Automotive Customer Service Advisor

Ontario, CA · On-site

$16.90 - $19.80/hr

Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...

Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...

Automotive Customer Service Advisor

Corona, CA · On-site

$16.90 - $19.80/hr

Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including ...

Showing results 41-60

Automotive Customer Relationship Management information

See Riverside, CA salary details

$12

$27

$52

How much do automotive customer relationship management jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for automotive customer relationship management in Riverside, CA is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.60 per hour, depending on experience, location, and employer.

What is the difference between Automotive Customer Relationship Management vs Automotive Sales Associate?

AspectAutomotive Customer Relationship ManagementAutomotive Sales Associate
Primary FocusManaging customer relationships, retention, and satisfactionSelling vehicles and meeting sales targets
Required SkillsCustomer service, CRM software proficiency, communicationProduct knowledge, sales techniques, negotiation
Work EnvironmentOffice-based, dealership CRM systems, customer follow-upShowroom, dealership floor, direct customer interaction
CertificationsCRM training, customer service certificationsSales certifications, product training

Automotive Customer Relationship Management focuses on building and maintaining long-term customer relationships through CRM systems and service, while Automotive Sales Associates primarily focus on selling vehicles and achieving sales goals. Both roles are essential in the automotive industry but serve different functions within the dealership environment.

What are popular job titles related to Automotive Customer Relationship Management jobs in Riverside, CA?

For Automotive Customer Relationship Management jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Automotive Customer Relationship Management jobs in Riverside, CA look for?

The top searched job categories for Automotive Customer Relationship Management jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Automotive Customer Relationship Management jobs?

Cities near Riverside, CA with the most Automotive Customer Relationship Management job openings:

Infographic showing various Automotive Customer Relationship Management job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $58,056 per year, or $27.9 per hour.

Automotive Service Advisor - Toyota Dealership - Hemet, CA

Westpark Automotive Company Inc

Hemet, CA

$50K - $144K/yr

Full-time

Re-posted 25 days ago


Job description

Description

Toyota of Hemet is expanding our rapidly growing service department and is seeking an experienced, customer-focused Automotive Service Advisor to join our team.


As one of Southern California's fastest-growing Toyota dealerships, we provide outstanding career opportunities, a high-volume service department, ongoing Toyota factory training, and the opportunity to earn an excellent income while delivering an exceptional customer experience.


If you are an experienced Service Advisor, Service Writer, Automotive Service Consultant, or Automotive Customer Service Professional who enjoys building customer relationships and helping vehicle owners protect their investment, we invite you to apply.


At Toyota of Hemet, we believe our employees are our greatest asset. We are committed to creating a positive work environment where professionalism, teamwork, integrity, and customer satisfaction drive everything we do.


What You'll Do


As an Automotive Service Advisor, you will:


Welcome customers promptly and professionally.

Listen carefully to customer concerns and accurately document repair requests.

Prepare repair orders using dealership management software.

Recommend manufacturer-recommended maintenance and repair services based on vehicle needs.

Communicate repair recommendations clearly and honestly.

Coordinate repairs with Toyota-certified technicians.

Monitor repair progress and proactively update customers throughout the service visit.

Review completed repairs and invoices with customers before delivery.

Promote preventative maintenance to help customers maximize vehicle safety, reliability, and longevity.

Build long-term customer relationships that encourage repeat business and referrals.

Achieve individual and department goals for customer satisfaction (CSI), sales, productivity, and repair order performance.

Maintain accurate documentation while following Toyota, dealership, BAR, and manufacturer guidelines.

Deliver an exceptional ownership experience on every customer visit.

Requirements

Required Qualifications
  • Previous experience as an Automotive Service Advisor, Service Writer, or Automotive Service Consultant preferred. 
  • Outstanding customer service and communication skills. 
  • Strong sales, relationship-building, and problem-solving abilities. 
  • Excellent organizational and time management skills. 
  • Ability to multitask in a fast-paced dealership environment. 
  • Professional appearance and positive attitude. 
  • Computer proficiency and ability to learn dealership software systems. 
  • Valid California driver's license with an acceptable driving record. 
Preferred Qualifications
  • Toyota dealership experience. 
  • Experience using DealerBuilt, Reynolds & Reynolds, CDK, Tekion, Dealertrack, or similar dealership management systems. 
  • Knowledge of Toyota maintenance schedules and manufacturer recommendations. 
  • ASE Service Consultant Certification is a plus. 
  • Bilingual English/Spanish is a plus. 
Skills for Success

Successful candidates demonstrate:

  • Exceptional customer service 
  • Strong communication and listening skills 
  • Automotive sales aptitude 
  • Attention to detail 
  • Professionalism 
  • Integrity 
  • Teamwork 
  • Accountability 
  • Ability to thrive in a fast-paced, high-volume service department