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Automotive Customer Relationship Management Jobs in Riverside, CA

CRM Specialist

Anaheim, CA · On-site

$67.50 - $82.50/hr

Responsible for day-to-day management of CRM campaign processes from design through deployment and contributing to meet sales growth targets for the CRM Marketing channels. A day in the life, what ...

New

CRM Specialist

Anaheim, CA · On-site

$75K/yr

Responsible for day-to-day management of CRM campaign processes from design through deployment and contributing to meet sales growth targets for the CRM Marketing channels. A day in the life, what ...

At Kia, we're creating award-winning products and redefining what value means in the automotive ... Create a CRM strategy and execution plan for Kia's acquisition, engagement, and retention ...

At Kia, we're creating award-winning products and redefining what value means in the automotive ... Create a CRM strategy and execution plan for Kia's acquisition, engagement, and retention ...

We're looking for a strategic, hands-on CRM & Lifestyle Manager to lead and optimize our customer relationship management and lead nurture ecosystem across a fast-growing, multi-location hospitality ...

New

Sr. CRM & CX Data Manager

Irvine, CA · On-site

$115 - $162/hr

At Kia, we're creating award-winning products and redefining what value means in the automotive ... Create a CRM strategy and execution plan for Kia's acquisition, engagement, and retention ...

New

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Automotive Customer Relationship Management information

See Riverside, CA salary details

$12

$27

$52

How much do automotive customer relationship management jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for automotive customer relationship management in Riverside, CA is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $32.60 per hour, depending on experience, location, and employer.

What is the difference between Automotive Customer Relationship Management vs Automotive Sales Associate?

AspectAutomotive Customer Relationship ManagementAutomotive Sales Associate
Primary FocusManaging customer relationships, retention, and satisfactionSelling vehicles and meeting sales targets
Required SkillsCustomer service, CRM software proficiency, communicationProduct knowledge, sales techniques, negotiation
Work EnvironmentOffice-based, dealership CRM systems, customer follow-upShowroom, dealership floor, direct customer interaction
CertificationsCRM training, customer service certificationsSales certifications, product training

Automotive Customer Relationship Management focuses on building and maintaining long-term customer relationships through CRM systems and service, while Automotive Sales Associates primarily focus on selling vehicles and achieving sales goals. Both roles are essential in the automotive industry but serve different functions within the dealership environment.

What are popular job titles related to Automotive Customer Relationship Management jobs in Riverside, CA?

For Automotive Customer Relationship Management jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Automotive Customer Relationship Management jobs in Riverside, CA look for?

The top searched job categories for Automotive Customer Relationship Management jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Automotive Customer Relationship Management jobs?

Cities near Riverside, CA with the most Automotive Customer Relationship Management job openings:

Infographic showing various Automotive Customer Relationship Management job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $58,056 per year, or $27.9 per hour.

$67.50 - $82.50/hr

Other

Retirement

Posted 3 days ago

New


Job description

Responsible for day-to-day management of CRM campaign processes from design through deployment and contributing to meet sales growth targets for the CRM Marketing channels.

A day in the life, what you’ll be doing:

  • Oversee the development and deployment of SMS and app push notifications.
  • Partner cross-functionally with creative, copywriting, merchandising, and finance teams to develop marketing campaigns to support business goals.
  • Manage segmentation strategies to power batch campaigns & triggered customer journeys.
  • Develop, execute, and analyze A/B tests to optimize CRM communications and improve ROI.
  • Update and monitor weekly & monthly reports, flag performance trends, and deliver insights & recommendations to optimize the program.
  • Assist in financial forecasting for SMS program and work closely with finance team to manage budget.
  • Partner with email specialist on QA of email marketing campaigns.
  • Personalize content to enhance customer engagement and drive conversions.
  • Maintain an exceptional level of attention to detail in all aspects of CRM activities.
  • Stay current with best practices & monitor industry marketing trends.
What it takes to Join:
  • B.A./B.S. Degree; degree in marketing preferred.
  • 2-5 years’ experience in email, SMS and push notification or other analytical online marketing.
  • Strong knowledge of Microsoft Excel (Database experience is a plus).
  • Knowledge of email and SMS marketing.
  • Marketing experience, and ability to identify consumer needs/wants and develop a compelling value proposition to drive email acquisition.
  • Strong analytic skills, including experience with attribution methodologies and analytics software (e.g. Adobe Analytics).
  • Strong technical skills (HTML experience is a plus).
  • High attention to detail and strong organizational skills.
  • Ability to efficiently and effectively self-direct and prioritize work.
  • Strong communication and interpersonal skills.
  • Project management skills with the ability to lead cross-functional teams.
  • Ability to operate efficiently at a tactical level against strategic goals.

Salary Range: $75,000

  • Dog friendly office environment
  • Generous associate discount of 30-50% off merchandise online and in-stores
  • Competitive long term and short-term incentive program
  • Immediate 100% vested 401K contributions and employer match
  • Calm Premium access for all employees
  • Employee perks throughout the year
Physical Requirements:
  • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
  • Ability to work in open environment with fluctuating temperatures and standard lighting.
  • Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
  • Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
  • Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Qualifications Skills Behaviors

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Motivations

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Education Experience Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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