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Automotive Bdc Manager Jobs in Virginia (NOW HIRING)

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Automotive Bdc Manager information

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$18.8K

$68.6K

$114.5K

How much do automotive bdc manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for automotive bdc manager in Virginia is $68,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $84,800.00 per year, depending on experience, location, and employer.

What is an Automotive BDC Manager?

An Automotive BDC (Business Development Center) Manager oversees the team responsible for managing customer communications, leads, and appointments in a car dealership. Their main goal is to generate sales opportunities by ensuring timely follow-up with potential and existing customers via phone, email, or online platforms. They also create strategies to increase customer engagement and improve the overall customer experience. Additionally, BDC Managers train and support their staff, monitor performance metrics, and collaborate with sales managers to achieve dealership goals.

What are the key skills and qualifications needed to thrive as an Automotive BDC Manager?

To thrive as an Automotive BDC Manager, you typically need experience in automotive sales or customer service, strong communication skills, and a solid understanding of CRM systems. Familiarity with dealership management systems (DMS), call tracking software, and lead management platforms is highly valuable, along with any relevant sales or management certifications. Outstanding organizational skills, leadership abilities, and a customer-focused mindset help set top performers apart in this role. These skills are essential to effectively manage the BDC team, maximize lead conversion, and ensure a seamless customer experience that drives dealership success.

How does an Automotive BDC Manager typically collaborate with the sales and service departments?

An Automotive BDC Manager works closely with both the sales and service departments to ensure a seamless customer experience. They coordinate lead distribution, follow up with potential clients, and schedule appointments for sales and service staff. Regular communication and meetings with department heads are essential to align goals, share feedback, and implement strategies to improve conversion rates. Effective collaboration helps maximize dealership performance and customer satisfaction.

What is the difference between Automotive Bdc Manager vs Automotive Service Advisor?

AspectAutomotive Bdc ManagerAutomotive Service Advisor
Primary RoleOversees BDC operations, manages customer leads, and coordinates sales appointmentsAssists customers with service needs, explains repairs, and schedules service appointments
Required SkillsCustomer service, sales, communication, CRM proficiencyCustomer service, technical knowledge, communication skills
Work EnvironmentOffice-based, dealership sales and BDC teamService department, interacting directly with customers

The Automotive Bdc Manager focuses on managing the dealership's lead generation and sales appointment processes, while the Automotive Service Advisor primarily assists customers with service needs and explains repairs. Both roles require strong customer service and communication skills, but their daily responsibilities and work environments differ significantly.

How to become an automotive BDC manager?

To become an automotive BDC manager, candidates typically need experience in automotive sales or customer service, strong communication skills, and knowledge of dealership operations. Many employers prefer candidates with familiarity in CRM software and a background in sales management or leadership roles. Earning relevant certifications or attending training programs can also enhance prospects for advancement into this role.

What are the most commonly searched types of Automotive Bdc jobs in Virginia?

The most popular types of Automotive Bdc jobs in Virginia are:

What are popular job titles related to Automotive Bdc Manager jobs in Virginia?

For Automotive Bdc Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Automotive Bdc Manager jobs in Virginia look for?

The top searched job categories for Automotive Bdc Manager jobs in Virginia are:

What cities in Virginia are hiring for Automotive Bdc Manager jobs?

Cities in Virginia with the most Automotive Bdc Manager job openings:

Automotive Bdc Manager jobs near you
Infographic showing various Automotive Bdc Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $68,600 per year, or $33 per hour.

Customer Service Rep - Automotive BDC

Jerry's Ford Leesburg

Leesburg, VA • On-site

$16.25 - $21/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 17 days ago

Job description

Job Description

Jerry's Auto Group has an available position at our Leesburg Ford location for an energetic Internet / BDC Representative. The continued growth of our group is attributable to the outstanding customer service provided by our BDC, Sales, Service and Management Team.

This growth requires adding the right people to ensure the continued success of our Sales Department. We are seeking a few select candidates to join our team as valuable members.

Previous online Customer Service or Business Development Center (BDC) experience is required

Our Sales Management Team works closely with our Internet / BDC Representatives to ensure the success of every member of the team, by providing ongoing one-on-one mentoring, coaching and training.

Qualifications:

  • Minimum of 1 year of experience in online Customer Service Representative or Business Development Center (BDC) position.
  • Automotive dealership experience is not required.
  • Superior communication skills, both oral and written
  • Ability to compose compelling, call-to-action emails to drive customer interest in engaging further communications.
  • Must be detail-oriented
  • A strong email and phone presence is necessary
  • Exceptional leadership skills
  • Outstanding organizational skills
  • Working rotating shifts with some weekend shifts as necessary.
  • Ability to stay strong and calm in a stressful environment; must thrive under pressure

WE OFFER:

  • A very competitive pay plan
  • Ongoing professional training
  • Flexible scheduling
  • Medical & Dental
  • 401(k) Retirement
  • Paid Vacation

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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