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Bdc Automotive Training Jobs in Virginia (NOW HIRING)

Asbury Automotive Group

BDC Sales Manager

Woodbridge, VA · On-site

$70K - $100K/yr

About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 ... Paid training * Stock Awards (select management and front-line team members eligible) Insurance ...

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Bdc Automotive Training information

What is BDC automotive training?

BDC automotive training refers to the specialized instruction provided to Business Development Center (BDC) employees in automotive dealerships. This training focuses on teaching staff how to handle inbound and outbound customer communications, schedule service appointments, follow up on leads, and provide excellent customer service. BDC training often covers phone skills, CRM usage, email etiquette, and sales techniques specific to the automotive industry. The goal is to improve customer retention, increase sales opportunities, and ensure a smooth flow of information between the dealership and its customers.

What are the key skills and qualifications needed to thrive as a BDC automotive trainer?

To thrive as a BDC Automotive Trainer, you need in-depth knowledge of automotive sales processes, customer relationship management (CRM), and industry best practices, often supported by previous dealership or call center experience. Familiarity with dealership management systems (DMS), CRM platforms, and training certification programs is typically required. Excellent communication, motivational skills, and adaptability help trainers engage diverse learners and drive performance improvements. These competencies are crucial for ensuring BDC teams deliver effective customer service, maximize sales opportunities, and maintain high operational standards.

What are the main challenges faced by BDC automotive training specialists, and how can they effectively address them?

BDC Automotive Training specialists often face challenges such as maintaining consistent customer communication standards across the team, keeping up with evolving automotive technologies, and adapting training methods for staff with varying experience levels. To address these challenges, specialists should regularly update training content, utilize a mix of hands-on and digital learning tools, and foster a supportive environment that encourages ongoing feedback and skill development. Collaboration with sales managers and service advisors is also crucial to ensure training aligns with dealership goals and customer expectations.

What is the difference between Bdc Automotive Training vs Automotive Sales Associate?

AspectBdc Automotive TrainingAutomotive Sales Associate
CredentialsTypically requires sales or customer service experience, certification not mandatoryHigh school diploma; sales training often provided on the job
Work EnvironmentClassroom and online training settingsShowroom, dealership floor, and customer interaction
Industry UsageUsed for training individuals entering automotive sales or BDC rolesPrimary role involves direct customer sales and service

While Bdc Automotive Training focuses on preparing individuals for automotive sales and BDC roles through education, Automotive Sales Associates are the frontline employees engaging directly with customers to sell vehicles. Both roles are integral to automotive sales, but one is training-oriented, and the other is performance-oriented in a dealership setting.

What are popular job titles related to Bdc Automotive Training jobs in Virginia?

For Bdc Automotive Training jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Bdc Automotive Training jobs in Virginia look for?

The top searched job categories for Bdc Automotive Training jobs in Virginia are:

What cities in Virginia are hiring for Bdc Automotive Training jobs?

Cities in Virginia with the most Bdc Automotive Training job openings:

Bdc Automotive Training jobs near you
Infographic showing various Bdc Automotive Training job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Automotive BDC Manager - Subaru

Carter Myers Automotive

Colonial Heights, VA • On-site

$65K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Carter Myers Automotive rating

5.7

Company rating: 5.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

124th of 155 rated car dealerships

Job description

Description:

Location: CMA's Colonial Subaru

BDC Manager Overview: CMA's Colonial Subaru is a leading automotive dealership committed to providing exceptional customer service and driving business growth. We are seeking a dynamic and results-driven Automotive BDC Manager to lead our Business Development Center (BDC) and enhance customer engagement, lead generation, and overall sales performance.


Carter Myers Automotive (CMA) is a family and employee-owned company proudly serving Virginia, West Virginia, North Carolina, and Maryland since 1924 with locations in Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. Our dealerships represent top automotive brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.


Key Responsibilities:

  • Lead, train, and motivate the BDC team to achieve performance targets.
  • Develop and implement effective lead-generation strategies to drive sales and service appointments.
  • Monitor and analyze BDC performance metrics, ensuring optimal efficiency and customer engagement.
  • Collaborate with the sales and service departments to align BDC operations with dealership goals.
  • Implement and manage CRM systems to track leads, follow-ups, and customer interactions.
  • Ensure a high level of customer satisfaction through professional and timely communication.
  • Develop scripts, training materials, and processes to enhance team performance.
  • Maintain knowledge of dealership promotions, inventory, and services to effectively communicate with customers.
  • Handle escalated customer concerns and inquiries as needed.
  • Stay updated on industry trends and best practices to continuously improve BDC operations.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
  • 401k plan with company matching
  • Paid Time Off and Holiday pay
  • Associate discounts on vehicle purchases, parts, and service
  • Paid maternity leave after one year of employment
  • Closed on Sunday
Requirements:

Qualifications:

  • Minimum 3 years of experience in a BDC, or automotive sales environment.
  • 1-2 years of experience in a leadership or managerial role.
  • Strong leadership, communication, and organizational skills.
  • Strong understanding of CRM systems, lead management, and digital marketing.
  • Commitment to providing outstanding customer service and fostering teamwork.
  • Proficiency in Microsoft Office Suite and dealership management software.

Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment offers are contingent upon the successful completion of a drug screening and background check.

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