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Automobile Service Advisor Jobs in Washington (NOW HIRING)

Ourisman Hyundai

Automotive Service Advisor

Laurel, MD · On-site

$54K/yr

Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and ...

Ourisman Nissan

Service Advisor

Laurel, MD · On-site

$54K/yr

Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and ...

Ourisman Hyundai

Automotive Service Advisor

Laurel, MD · On-site

$30K/yr

Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and ...

Ourisman Lexus of Rockville

Service Advisor

Rockville, MD · On-site

$60K/yr

Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and ...

Toyota Woodbridge

Service Advisor

Woodbridge, VA · On-site

$45K - $200K/yr

Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and ...

Ourisman Mitsubishi of Laurel

Service Advisor

Laurel, MD · On-site

$54K/yr

Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and ...

Ourisman Mitsubishi of Laurel

Service Advisor

Laurel, MD · On-site

$30K/yr

Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and ...

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Automobile Service Advisor information

See Washington salary details

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How much do automobile service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automobile service advisor in Washington is $29.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $33.75 per hour, depending on experience, location, and employer.

What is an automobile service advisor?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

How does an automobile service advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an automobile service advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

How do automobile service advisors get paid?

Automobile service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and customer satisfaction, with some earning additional incentives for meeting performance targets.

How hard is being an automobile service advisor?

Being an automobile service advisor involves strong communication skills, technical knowledge of vehicle systems, and the ability to manage customer expectations. The job can be demanding due to multitasking, handling customer concerns, and working in a fast-paced environment, but it is generally manageable with proper training and experience.

How much do automobile service advisors make in the US?

Automobile service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume dealerships earning higher wages. Compensation often includes base pay plus commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Automobile Service Advisor jobs in Washington?

For Automobile Service Advisor jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Automobile Service Advisor jobs in Washington look for?

The top searched job categories for Automobile Service Advisor jobs in Washington are:

Automobile Service Advisor jobs near you
Infographic showing various Automobile Service Advisor job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $61,094 per year, or $29.4 per hour.

Automotive Service Advisor

Volvo Cars of Bethesda

Bethesda, MD • On-site

$18/hr

Full-time

Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Ourisman, Trusted TraditionHere's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair services.More about the roleGreet customers and assess their vehicle service needs in a friendly and professional manner.Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time.Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations.Provide accurate cost estimates and obtain customer authorization before initiating repairs.Keep customers informed about the status of their vehicle and any changes to the estimated completion time.Maintain detailed records of all customer interactions, services performed, and parts used.Promote dealership services and products to enhance customer satisfaction and drive business growth.What we look forPrevious experience as a Service Advisor or in a similar role in the automotive industry is preferred.Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach.Familiarity with automotive service software and Microsoft Office Suite.Basic understanding of automotive systems and repair procedures.BenefitsHealth, dental, and vision insurance Life insurance optionsShort-term and Long-term disability insurance 401(k) plan with company matchPaid time off and holiday leaveOpportunities for professional development and growthOurisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.