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Auto Service Writer Jobs in Oregon (NOW HIRING)

Kendall Automotive Group

Honda Service Advisor

Eugene, OR · On-site

$70K - $100K/yr

Job Type Full-time Description Kendall Auto Group is one of the largest family owned and operated ... Requirements Knowledge of automobile repair and maintenance along with 2 years of service writing ...

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Auto Service Writer information

See Oregon salary details

$13

$25

$42

How much do auto service writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for auto service writer in Oregon is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $30.48 per hour, depending on experience, location, and employer.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

How do auto service writers get paid?

Auto service writers typically earn a combination of base salary and commissions or bonuses based on sales and service performance. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the dealership or shop they work for.

What are popular job titles related to Auto Service Writer jobs in Oregon?

For Auto Service Writer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Auto Service Writer jobs in Oregon look for?

The top searched job categories for Auto Service Writer jobs in Oregon are:

What cities in Oregon are hiring for Auto Service Writer jobs?

Cities in Oregon with the most Auto Service Writer job openings:

Auto Service Writer jobs near you
Infographic showing various Auto Service Writer job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,090 per year, or $25.5 per hour.

Auto Repair Service Advisor

Import Performance Inc

Bend, OR • On-site

$60K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Do you like working with people? Would you recognize great customer service if you saw it? Could you deliver it? Our company prides itself on our superior customer service. Do you have excellent communication skills, both written and verbal? Do you have exceptional phone skills? Do you have some computer skills?

We are a clean and friendly; family owned and operated full service automotive repair facility in Bend, that is looking for a Service Advisor with the afore-mentioned qualities. We have been in Bend for 24 years. We operate during a Monday thru Friday workweek. We are never open on weekends. We are currently searching for that special individual who is cheerful, friendly and has a high aptitude to keep self motivated and enjoys learning new things while maintaining our current high level of customer service. Bi-lingual would be helpful, but not necessary. Compensation will be based on experience and ability.

Company Description

In Bend for 24 years! AAA shop, Napa Auto Care Center, all technician are certified. We work on all makes and models. We are always training to be the best in town! Join our fun team today!