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Auto Service Writer Jobs in Oregon (NOW HIRING)

Kendall Auto Group

Kendall Ford Service Advisor

Eugene, OR · On-site

$48K - $132K/yr

Description Kendall Auto Group is one of the largest family owned and operated dealers in the ... Knowledge of automobile repair and maintenance along with 2 years of service writing experience is ...

State Farm

Claims Appraiser - Auto Estimatics

Salem, OR · On-site

$59K - $82K/yr

Excellent customer service, critical thinking, and decision-making skills * Strong written and ... Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience

808 Automotive Inc

Auto Mechanic

Hubbard, OR · On-site

$25 - $40/hr

They must have the ability to explain the work needed to the service advisor/manager and to work ... Communicate needed upsells in a timely fashion, in clear writing (see tech worksheet procedure)

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Showing results 21-40

All JobsAuto Service Writer JobsAuto Service Writer Jobs in Oregon

Auto Service Writer information

See Oregon salary details

$13

$25

$42

How much do auto service writer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for auto service writer in Oregon is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $30.48 per hour, depending on experience, location, and employer.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.
What are popular job titles related to Auto Service Writer jobs in Oregon? For Auto Service Writer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Auto Service Writer jobs in Oregon look for? The top searched job categories for Auto Service Writer jobs in Oregon are:
What cities in Oregon are hiring for Auto Service Writer jobs? Cities in Oregon with the most Auto Service Writer job openings:
Auto Service Writer jobs near you
Infographic showing various Auto Service Writer job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,090 per year, or $25.5 per hour.

Kendall Ford Service Advisor

Kendall Auto Group

Eugene, OR • On-site

$48K - $132K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene. We are looking for a Service Advisor to join our Service team. At Kendall Ford of Eugene, our Service Department is a fast-paced environment serving clients throughout the community.


Some of the benefits of working at Kendall Ford as a Service Advisor are:

  • Competitive pay plan / no cap on earnings - $48,000-$132,000/annually
  • Substantial bonus program
  • Career path development opportunities
  • Competitive Paid Time Off
  • Shop Manager on-site for assistance
  • Fair dispatching/team work environment
  • Large loyal customer base
  • Experienced and loyal service technicians
  • Clean/Safe shop with the equipment you need to get the job done
  • Discounts on parts, service and vehicle purchases for your and your immediate family
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan w/ Fidelity
  • Accident and Illness supplemental plans

Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be that first contact of Kendall in our service departments.


Knowledge of automobile repair and maintenance along with 2 years of service writing experience is preferred. A valid driver's license a good driving record are required. If you meet these requirements and you enjoy working in a fast-paced and constantly changing environment we want to hear from you.


We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. The ability to make recommendations and prioritize items in order of importance for our customers is key.


Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.


Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.


Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our employees and customers.


Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!


Apply