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Auto Service Writer Jobs in Indiana (NOW HIRING)

Bedford auto service

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Auto Technician Mechanic

Evansville, IN · On-site

$15 - $35/hr

Strong verbal and written skills for reporting to customers and service advisors. Work Environment * Typically works in a well-ventilated repair shop or dealership. * Frequent lifting of heavy ...

Monro, Inc.

General Service Technician

New Castle, IN · On-site

$15 - $17/hr

Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ... Strong verbal and written communication skills with the ability to convey technical issues and ...

Monro Inc

General Service Technician

New Castle, IN

$15 - $17/hr

Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ... Strong verbal and written communication skills with the ability to convey technical issues and ...

Curry Auto Center, Inc.

Service Advisor

Bloomington, IN · On-site

$60K - $90K/yr

Automotive Service Advisor Curry Auto Center -- Bloomington, IN About the Role We are seeking a ... Experience as a service advisor, service writer, parts advisor, technician, or dealership/repair ...

New

Superior Auto Inc

Auto Mechanic - Part-Time

Angola, IN · On-site

$18 - $23/hr

Provide excellent customer service to both internal and external customers and vendors throughout ... Effective and precise communication skills, both written and verbal. * Creative and innovative ...

Caliber Collision

Auto Detailer

Elkhart, IN · On-site

$20/hr

Service Center Elkhart JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Terre Haute, IN · On-site

$16 - $18/hr

Service Center Terre Haute JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

New

Caliber Collision

Auto Detailer

Elkhart, IN

$20/hr

Service Center Elkhart JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Terre Haute, IN · On-site

$16 - $18/hr

Service Center Terre Haute JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

New

Caliber Collision

Auto Detailer

Carmel, IN · On-site

$15 - $18/hr

Service Center Indianapolis - North JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Fort Wayne, IN · On-site

$14.75 - $17.75/hr

Service Center Fort Wayne - West JOB SUMMARY Caliber Collision has an immediate job opening for an ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Indianapolis, IN

$14.25 - $17.25/hr

Service Center Indianapolis - Shadeland JOB SUMMARY Caliber Collision has an immediate job opening ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Indianapolis, IN · On-site

$14.25 - $17.25/hr

Service Center Indianapolis - Shadeland JOB SUMMARY Caliber Collision has an immediate job opening ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Indianapolis, IN

$14.25 - $17.25/hr

Service Center Indianapolis - West JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Indianapolis, IN · On-site

$14.25 - $17.25/hr

Service Center Indianapolis - West JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Carmel, IN · On-site

$15 - $18/hr

Service Center Indianapolis - North JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Lafayette, IN · On-site

$14.50 - $17.25/hr

Service Center Lafayette - Farabee Dr JOB SUMMARY Caliber Collision has an immediate job opening ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Lafayette, IN · On-site

$14.50 - $17.25/hr

Service Center Lafayette - Farabee Dr JOB SUMMARY Caliber Collision has an immediate job opening ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Indianapolis, IN · On-site

$14.25 - $17.25/hr

Service Center Indianapolis - Stop 12 JOB SUMMARY Caliber Collision has an immediate job opening ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

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All JobsAuto Service Writer JobsAuto Service Writer Jobs in Indiana

Auto Service Writer information

See Indiana salary details

$12

$22

$38

How much do auto service writer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for auto service writer in Indiana is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.45 per hour, depending on experience, location, and employer.

How much do Walmart auto service writers make?

Walmart auto service writers typically earn an average hourly wage of around $12 to $20, depending on experience and location. Salaries can vary based on certifications, skills, and the store's geographic area, with some earning additional benefits such as health insurance and employee discounts.

How much do car writers make?

Auto service writers typically earn between $30,000 and $50,000 annually, with experienced writers or those in high-volume shops earning higher wages. Compensation can vary based on location, experience, and whether they earn commissions or bonuses for upselling services.

How does an Auto Service Writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

How to be an automotive service writer?

To become an automotive service writer, you should have strong communication skills, a good understanding of vehicle repair processes, and customer service experience. Typically, a high school diploma or equivalent is required, and familiarity with automotive repair orders and diagnostic tools is beneficial. Some employers may prefer candidates with prior experience in auto repair or related fields.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

What are the key skills and qualifications needed to thrive as an Auto Service Writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What are Auto Service Writers?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

What does an auto care service writer do?

An auto service writer acts as a communication link between customers and the auto repair shop, documenting vehicle issues, estimating repair costs, and explaining services. They often use computer systems to create work orders and may need knowledge of automotive terminology and customer service skills. Their role helps ensure clear understanding of repairs and facilitates smooth shop operations.
What are popular job titles related to Auto Service Writer jobs in Indiana? For Auto Service Writer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Auto Service Writer jobs in Indiana look for? The top searched job categories for Auto Service Writer jobs in Indiana are:
Auto Service Writer jobs near you
Automotive Service Advisor - Madison, IN

Automotive Service Advisor - Madison, IN

GreatWater 360 Auto Care

Madison, IN • On-site

$55K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Description

Automotive Service Advisor / Service Writer - Miller Automotive

  • Miller Automotive, a GreatWater garage
  • Shop Address: 754 Clifty Drive Madison, IN, 47250
  • Shop Hours:  M-F:  7:30AM-5:30PM EST 
  • $55,000 - $85,000 YEARLY - Hourly Pay + Monthly Performance Opportunities


Help Customers Feel Confident About Their Vehicle Care

We're looking for an experienced Service Advisor / Service Writer who enjoys helping customers, building trust, and working closely with technicians to keep vehicles safe and reliable.  If you're someone who enjoys customer service, sales, organization, and teamwork, we'd love to meet you. 



At GreatWater, we combine the personal culture of a neighborhood shop with the tools, systems, and support of a growing automotive network. Our Service Advisors play a key role in delivering an outstanding customer experience while helping the shop run smoothly.



What You'll Do:

As a Service Advisor, you'll serve as the primary connection between our customers and the technician team. Our team believes no task is too small when it comes to helping customers and supporting the shop.


 Key responsibilities include:

  • Greet customers warmly and provide a friendly, professional experience
  • Answer incoming calls promptly and assist customers with service questions
  • Sell recommended maintenance and repair services
  • Enter and track customer and vehicle information in shop management software
  • Tag vehicles and document service needs upon arrival
  • Build repair estimates and communicate recommendations clearly
  • Obtain customer authorization for repairs
  • Work closely with technicians to review inspection results and service recommendations
  • Assign work orders based on technician availability and skill level
  • Track vehicle progress and maintain clear notes in work orders
  • Notify customers when vehicles are ready and arrange payment and vehicle pickup
  • Perform occasional vehicle road tests
  • Assist with general shop operations when needed to support workflow



What We Offer:

  • Competitive hourly pay
  • Paid training and skill development
  • Modern tools and equipment
  • Supportive team environment
  • Career advancement opportunities
  • Stable workflow and professional shop environment


Requirements

What We're Looking For:

  • 1+ year Service Advisor / Service Writer experience preferred
  • 1+ year sales experience or demonstrated ability to sell services
  • Strong customer service and relationship-building skills
  • Excellent communication and organizational abilities
  • Ability to work effectively in a fast-paced environment with frequent interruptions
  • Comfortable using computer systems and shop management software
  • Basic mechanical knowledge is a plus
  • High school diploma or GED required
  • Valid driver's license with acceptable driving record

Work EnvironmentThis role operates within a professional automotive repair shop environment and requires the ability to:

  • Stand for extended periods
  • Lift up to 50 pounds when needed
  • Drive vehicles for testing or operational purposes
  • Work in a fast-paced environment with customer interaction
  • Use standard office equipment such as computers, phones, and shop software


Employee Benefits HighlightsBenefits begin the date of hire, except for 401(k) eligibility after 90 days.

  • Front Loaded PTO + 6 paid holidays
  • Paid Parental Leave (1 week)
  • Teammate discounts on services
  • 401(k) Match: 100% of first 3% + 50% of next 2%
  • Health, Dental & Vision Insurance
  • HSA Match up to $15 per paycheck
  • Company paid Life Insurance & AD&D ($25,000)
  • Employee Assistance Program (24/7, free)
  • Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
  • Training & Tuition Reimbursement


Apply