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Auto Service Writer Jobs in Indiana (NOW HIRING)

Safeway Auto Service

Service Manager

Highland, IN · On-site

Safeway Auto Service is a part of RightWay Auto Sales - a fast growing car dealership group with ... Strong written and communication skills * Valid driver's license required as well as clean driving ...

Safeway Auto Service

Service Manager

Warsaw, IN · On-site

Safeway Auto Service is a part of RightWay Auto Sales - a fast growing car dealership group with ... Strong written and communication skills * Valid driver's license required as well as clean driving ...

Safeway Auto Service

Service Manager

Lafayette, IN · On-site

Safeway Auto Service is a part of RightWay Auto Sales - a fast growing car dealership group with ... Strong written and communication skills * Valid driver's license required as well as clean driving ...

Blossom Chevrolet

Body Shop Estimator

Indianapolis, IN · On-site

$60K - $80K/yr

Experience in auto service management or service writing is a plus for understanding workflow processes. * Valid driver's license with a clean driving record; ability to drive company vehicles if ...

New

Monro, Inc.

General Service Technician

New Castle, IN · On-site

$15 - $17/hr

Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ... Strong verbal and written communication skills with the ability to convey technical issues and ...

Monro Inc

General Service Technician

New Castle, IN

$15 - $17/hr

Monro powers 16 highly respected tire and auto service brands, supporting each company's regional ... Strong verbal and written communication skills with the ability to convey technical issues and ...

Curry Auto Center, Inc.

Service Advisor

Bloomington, IN · On-site

$60K - $90K/yr

Automotive Service Advisor Curry Auto Center -- Bloomington, IN About the Role We are seeking a ... Experience as a service advisor, service writer, parts advisor, technician, or dealership/repair ...

Superior Auto Inc

Auto Mechanic - Part-Time

Angola, IN · On-site

$18 - $23/hr

Provide excellent customer service to both internal and external customers and vendors throughout ... Effective and precise communication skills, both written and verbal. * Creative and innovative ...

Caliber Collision

Auto Detailer

Indianapolis, IN

$16 - $18/hr

Service Center Indianapolis - West JOB SUMMARY Caliber Collision has an immediate job opening for ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Indianapolis, IN · On-site

$18 - $20/hr

Service Center Indianapolis - Westfield JOB SUMMARY Caliber Collision has an immediate job opening ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

Caliber Collision

Auto Detailer

Brownsburg, IN · On-site

$18 - $20/hr

Service Center Brownsburg JOB SUMMARY Caliber Collision has an immediate job opening for an Auto ... Be able to understand instructions - written and verbal * Can prioritize competing tasks and adapt ...

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Showing results 41-60

All JobsAuto Service Writer JobsAuto Service Writer Jobs in Indiana

Auto Service Writer information

See Indiana salary details

$12

$22

$38

How much do auto service writer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for auto service writer in Indiana is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.45 per hour, depending on experience, location, and employer.

What is an auto service writer?

Auto Service Writers, also known as Service Advisors, act as the link between customers and automotive technicians at repair shops or dealerships. They listen to customer concerns about their vehicles, document the issues, and communicate repair needs to the mechanics. Service Writers also prepare estimates, explain recommended repairs, and keep customers informed about the status of their vehicles. Their role is essential for ensuring clear communication and a smooth service experience for both customers and technicians.

How does an auto service writer typically collaborate with technicians and customers during a service appointment?

An Auto Service Writer acts as the liaison between customers and the service team, ensuring clear communication about vehicle issues and repairs. During a service appointment, the Service Writer gathers detailed information from the customer, translates it into work orders for technicians, and keeps the customer updated on progress and costs. They often need to balance customer expectations with the realities of shop schedules and technical findings. Effective collaboration involves regular check-ins with technicians to clarify diagnostics and relay updates or recommendations to the customer in a timely, professional manner.

What are the key skills and qualifications needed to thrive as an auto service writer, and why are they important?

To thrive as an Auto Service Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with shop management software, repair order systems, and estimating tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you effectively bridge the gap between customers and technicians. These skills are vital for ensuring accurate service recommendations, customer satisfaction, and efficient workflow in an automotive service environment.

What is the difference between Auto Service Writer vs Auto Service Advisor?

AspectAuto Service WriterAuto Service Advisor
CredentialsTypically no formal certifications required, but knowledge of automotive services helpsOften requires automotive knowledge and customer service skills, certifications are a plus
Work EnvironmentFront desk, customer service area in auto repair shops or dealershipsCustomer-facing role in auto repair shops or dealerships, similar environment
Primary ResponsibilitiesWriting repair orders, communicating customer concerns to techniciansExplaining repairs to customers, recommending services, and selling maintenance plans

Both roles involve customer interaction and understanding automotive services, but the Auto Service Writer primarily focuses on documenting repairs and communicating with technicians, while the Auto Service Advisor emphasizes explaining repairs to customers and selling services. They often work side-by-side in auto repair environments, with overlapping skills but different primary functions.

How do auto service writers get paid?

Auto service writers typically earn a combination of base salary and commissions or bonuses based on sales and service performance. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the dealership or shop they work for.

What are popular job titles related to Auto Service Writer jobs in Indiana?

For Auto Service Writer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Auto Service Writer jobs in Indiana look for?

The top searched job categories for Auto Service Writer jobs in Indiana are:

Auto Service Writer jobs near you
Infographic showing various Auto Service Writer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,781 per year, or $23 per hour.

Service Advisor-Writer

Southlake Auto Group

Merrillville, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

At Southlake Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

Benefits 

  • Medical, Dental & Vision Insurance 
  • 401K Plan 
  • Paid time off and vacation
  • Short/Long Term Disability
  • Growth opportunities 
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Health and wellness 
  • Discounts on products and services
Responsibilities
  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Success Index at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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