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Auto Service Manager Jobs (NOW HIRING)

Kunes Auto Group

Auto Service Advisor

Woodstock, IL · On-site

$80K - $90K/yr

Kunes Auto Group is an award-winning, values-driven automotive dealership group with a strong commitment to delivering exceptional customer service. With over 40 locations across the Midwest, we ...

Auto Safety Center

Auto Service Advisor

Cedarburg, WI · On-site

$90K/yr

Auto Safety Center is growing, and we're looking for an enthusiastic, customer-focused Service ... More Than Just a Job Many of our Service Managers started as Service Advisors. We believe in ...

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Auto Service Manager information

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$31.5K

$75.7K

$144.5K

How much do auto service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for auto service manager in the United States is $75,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What does an auto service manager do?

An Auto Service Manager oversees the daily operations of an automotive service department. They manage staff, coordinate vehicle repairs and maintenance, ensure quality customer service, and maintain efficient workflows. Auto Service Managers are also responsible for budgeting, inventory control, and ensuring compliance with safety and environmental regulations. Their role is crucial in ensuring customer satisfaction and the profitability of the service department.

What is the difference between Auto Service Manager vs Auto Technician?

AspectAuto Service ManagerAuto Technician
CredentialsExperience in management, certifications like ASE Master Technician, leadership skillsASE certifications, technical training, high school diploma or equivalent
Work EnvironmentOffice setting within auto repair shop, overseeing operationsGarage or workshop, performing repairs and diagnostics
Employer & Industry UsageAuto repair shops, dealerships, fleet servicesAuto repair shops, dealerships, service centers

The Auto Service Manager focuses on overseeing daily operations, managing staff, and ensuring customer satisfaction, while the Auto Technician performs hands-on vehicle repairs and diagnostics. Both roles are essential in the auto service industry but differ in responsibilities and required skills.

What are common challenges faced by auto service managers and how can they be addressed?

Auto Service Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing a diverse team of technicians, and keeping up with rapidly changing automotive technology. To address these, successful managers focus on clear communication, ongoing staff training, and implementing effective workflow systems. Building strong relationships with both customers and staff, as well as staying current with industry trends, can help overcome these challenges and ensure a smoothly run service department.

What skills and qualifications are needed to be an auto service manager?

To thrive as an Auto Service Manager, you need strong automotive repair knowledge, experience in service management, and often an associate degree or relevant certifications like ASE. Familiarity with shop management software, inventory systems, and diagnostic tools is typically required. Outstanding customer service, leadership, and problem-solving skills distinguish top performers in this role. These competencies are crucial for ensuring efficient operations, high customer satisfaction, and effective team management in a busy automotive service environment.
More about Auto Service Manager jobs
What cities are hiring for Auto Service Manager jobs? Cities with the most Auto Service Manager job openings:
What states have the most Auto Service Manager jobs? States with the most job openings for Auto Service Manager jobs include:
Auto Service Manager jobs near you
Infographic showing various Auto Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,745 per year, or $36.4 per hour.

Auto Repair Service Writer Assistant Manager

DISCOUNT AUTO LLC

Merrillville, IN • On-site

$50K - $55K/yr

Full-time

Re-posted 23 days ago

Job description

Pay: $50,000.00 - $55,000.00 per year
Job description:

Overview
We are seeking a knowledgeable and motivated Auto Repair Service Writer Assistant Manager to join our dynamic automotive service team. This role combines technical understanding with customer service expertise to ensure efficient communication between customers and our service technicians. The ideal candidate will have dealership experience, automotive diagnostics knowledge, and a strong background in auto service management. As an integral part of our management team, you will oversee daily operations, assist with service writing, and support sales initiatives to enhance customer satisfaction and operational efficiency.
Duties
  • Act as a liaison between customers and technicians to accurately document vehicle issues and repair needs
  • Assist in creating detailed auto estimates for repairs such as transmissions, oil changes, brake repairs, suspension work, tire services, diesel engine repairs, shocks & struts, alignments, and auto body repairs
  • Support upselling of additional services and maintenance packages to maximize shop revenue while ensuring customer needs are met
  • Oversee the workflow of the service department, ensuring timely completion of repairs and quality standards are maintained
  • Handle cash transactions and vehicle sales processes with professionalism and accuracy
  • Provide exceptional customer service by addressing inquiries, explaining repair procedures, and managing expectations effectively
  • Support the training and mentoring of junior staff members in automotive diagnostics, mechanical knowledge, and customer interactions
  • Maintain organized records of service orders, estimates, and repair histories for all vehicles serviced
Qualifications
  • Proven dealership experience or extensive background in auto service management is highly preferred
  • Strong knowledge of automotive diagnostics, vehicle maintenance, and repair procedures including transmissions, oil changes, brake systems, alignments, suspension systems, tire services, diesel engines, shocks & struts
  • Experience working with service technicians on complex repairs such as auto body work and air brake systems
  • Skilled in auto estimating software and service writing practices
  • Excellent customer service skills with the ability to upsell services tactfully
  • Mechanical knowledge combined with hands-on mechanic experience is advantageous
  • Ability to handle cash transactions accurately and manage vehicle sales processes efficiently
  • Strong organizational skills with attention to detail in documentation and record keeping
  • Leadership qualities with the ability to assist in managing a team in a fast-paced environment
Join our team to leverage your automotive expertise in a role that combines technical proficiency with exceptional customer service. We value professionals who are dedicated to quality work and continuous improvement within the automotive industry.
Negotiable salary plus bonuses.
Job Type: Full-time