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Auto Pound Customer Service Jobs (NOW HIRING)

CSN Collision

Autobody CSR

Bremerton, WA · On-site

$17.25 - $23.25/hr

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers ...

CSN Collision

Autobody CSR

Bremerton, WA

$17.25 - $23.25/hr

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers ...

CSN Collision

Autobody CSR

Bremerton, WA

$17.25 - $23.25/hr

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers ...

CSN Collision

Autobody CSR

Bremerton, WA · On-site

$17.25 - $23.25/hr

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales Manager CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES: * Providing a superior customer service experience to all walk-in contact and phone contact ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

Auto Fit USA LLC DEPARTMENT: Sales REPORTS TO: Sales Manager CUSTOMER SERVICE DUTIES AND RESPONSIBILITIES: * Providing a superior customer service experience to all walk-in contact and phone contact ...

Defender Auto Glass

Customer Service Representative

Mentor, OH · On-site

$14.25 - $19.50/hr

Customer Service Representative - Full TimeWho We AreDefender Auto Glass was founded in 2014 and has since grown to be a leading auto glass provider in the Greater Cleveland and Akron areas. With ...

Empire Auto Parts

Customer Service Agent

Norcross, GA

$14.75 - $19.50/hr

The Customer Service Agent is a key link between the company and its customer base of collision ... Develop and maintain in-depth knowledge of auto collision parts and products, including features ...

Auto Fit Inc

CUSTOMER SERVICE

Phoenix, AZ

Staying up-to-date with knowledge of auto body parts and related product information * excellent ... Customer service experience required * Prior automotive experience preferred * Excellent written ...

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Auto Pound Customer Service information

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How much do auto pound customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for auto pound customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Pound Customer Service representative, and why are they important?

To thrive as an Auto Pound Customer Service representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with payment processing systems, basic office software, and inventory management tools is typically required. Excellent communication, patience, and conflict resolution abilities help manage interactions with often frustrated or upset customers. These skills ensure efficient vehicle release processes, accurate record-keeping, and a positive customer experience in a challenging environment.

What are the most common challenges faced by Auto Pound Customer Service representatives, and how can they effectively handle them?

Auto Pound Customer Service representatives often encounter high-stress situations, especially when dealing with upset vehicle owners whose cars have been impounded. Handling frustrated customers with empathy while remaining firm about regulations and fees is essential. Additionally, representatives must efficiently manage documentation, payment processing, and coordination with tow operators and law enforcement. Strong communication skills, patience, and a thorough understanding of procedures help ensure smooth operations and positive customer experiences in this fast-paced environment.

What are Auto Pound Customer Service representatives?

Auto Pound Customer Service representatives are professionals who assist customers with retrieving vehicles that have been impounded or towed. They handle inquiries about impound procedures, provide information on required documentation and fees, and help customers navigate the process of reclaiming their vehicles. Additionally, they often manage payments, maintain records, and address any concerns or disputes customers may have regarding their impounded vehicles. Their role is essential in ensuring an efficient and courteous experience for individuals dealing with vehicle impoundment.

What is the difference between Auto Pound Customer Service vs Auto Service Advisor?

AspectAuto Pound Customer ServiceAuto Service Advisor
CredentialsCustomer service experience, possibly basic automotive knowledgeAuto repair knowledge, ASE certification often preferred
Work EnvironmentAuto pound, impound lot, customer service deskAuto repair shop, dealership service department
Employer & IndustryImpound yards, towing companiesAuto repair shops, dealerships
Common Search & ComparisonCustomer interaction, impound processesVehicle diagnostics, repair recommendations

Auto Pound Customer Service primarily involves assisting customers with impound-related inquiries and managing vehicle releases, often requiring customer service skills. Auto Service Advisors focus on diagnosing vehicle issues, recommending repairs, and coordinating with technicians. While both roles involve customer interaction, Auto Service Advisors typically have more automotive knowledge and technical certifications. Understanding these differences helps job seekers identify the right career path in the automotive industry.

More about Auto Pound Customer Service jobs
What cities are hiring for Auto Pound Customer Service jobs? Cities with the most Auto Pound Customer Service job openings:
What job categories do people searching Auto Pound Customer Service jobs look for? The top searched job categories for Auto Pound Customer Service jobs are:
Auto Pound Customer Service jobs near you
Customer Service Advisor

Customer Service Advisor

Precision Auto

Tallahassee, FL

Other

Medical, Dental, Vision, PTO

Posted 25 days ago

Job description

Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
Customer Service Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
  • Competitive pay
  • Medical, Dental, and Vision Insurance
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays - enjoy a better work-life balance
  • 5 paid holidays off
  • Paid specialized training
What You'll Do:
  • Greet and engage customers in-store and over the phone.
  • Schedule appointments, explain services, and sell parts and automotive services.
  • Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
  • Support shop productivity through work order and register transactions.
  • Ensure safety procedures are followed and maintain a clean, organized work area.
  • Help resolve customer concerns and provide exceptional service.
What We're Looking For:
  • High School Diploma or GED.
  • Valid driver's license.
  • 1+ year of automotive service experience; 1+ year of sales experience preferred.
  • Strong customer service and communication skills.
  • Comfortable with basic math and calculating discounts/commissions.
  • Ability to work days, nights, weekends, and holidays.
Physical Requirements:
  • Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
  • Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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