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Auto Insurance Claims Jobs in Ohio (NOW HIRING)

Sedgwick

Claims Representative, Auto

Toledo, OH · On-site

$50K - $55K/yr

Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

Sedgwick

Claims Representative, Auto

Independence, OH · On-site

$50K - $55K/yr

Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

Sedgwick

Claims Representative, Auto

Seven Hills, OH · On-site

$50K - $55K/yr

Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

Sedgwick

Claims Representative, Auto

Cleveland, OH · On-site

$50K - $55K/yr

Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

centralins

Auto Damage Claims Specialist

Dublin, OH · Hybrid

Make a Difference When Customers Need Us Most At Central Insurance, we believe claims handling is more than resolving losses - it's about delivering peace of mind during challenging moments. Our Auto ...

centralins

Auto Damage Claims Specialist

Van Wert, OH · Hybrid

Make a Difference When Customers Need Us Most At Central Insurance, we believe claims handling is more than resolving losses - it's about delivering peace of mind during challenging moments. Our Auto ...

Sedgwick

Claims Representative, Auto | PIP

Saint Bernard, OH · On-site

$60K - $65K/yr

... Insurance Claims Representative, Auto | PIP PRIMARY PURPOSE OF THE ROLE: To evaluate auto claims ... involving injured parties and manage first party medical treatment to determine eligibility under a ...

New

Sedgwick

Claims Representative, Auto | PIP

Cleveland, OH · On-site

$60K - $65K/yr

... Insurance Claims Representative, Auto | PIP PRIMARY PURPOSE OF THE ROLE: To evaluate auto claims ... involving injured parties and manage first party medical treatment to determine eligibility under a ...

New

Sedgwick

Claims Representative, Auto | PIP

Columbus, OH · On-site

$60K - $65K/yr

... Insurance Claims Representative, Auto | PIP PRIMARY PURPOSE OF THE ROLE: To evaluate auto claims ... involving injured parties and manage first party medical treatment to determine eligibility under a ...

New

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All JobsAuto Insurance Claims JobsAuto Insurance Claims Jobs in Ohio

Auto Insurance Claims information

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How much do auto insurance claims jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for auto insurance claims in Ohio is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an auto insurance claims adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.
What are popular job titles related to Auto Insurance Claims jobs in Ohio? For Auto Insurance Claims jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Auto Insurance Claims jobs in Ohio look for? The top searched job categories for Auto Insurance Claims jobs in Ohio are:
Auto Insurance Claims jobs near you
Infographic showing various Auto Insurance Claims job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,475 per year, or $22.3 per hour.

Auto Damage Claims Specialist

Central Mutual Insurance Company

Dublin, OH • On-site

Full-time

Medical, Retirement

Posted 26 days ago

Job description

Location: Van Wert, OH; Dublin, OH; Waltham, MA; Alpharetta, GA
Work Model:Hybrid
Position type: Full time - salary
We're a team of employees passionate about delivering best-in-class customer service and driving innovation in claims management. Integrity, relationships, and excellence are at the heart of everything we do.
Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do!
Make a Difference When Customers Need Us Most
At Central Insurance, we believe claims handling is more than resolving losses - it's about delivering peace of mind during challenging moments. Our Auto Damage Claims team combines technical expertise, innovation, and exceptional service to help customers navigate the unexpected with confidence. As an Auto Damage Claims Specialist, you'll play a critical role in investigating claims, solving complex problems, building strong relationships with policyholders and agents, and driving optimal outcomes that support both our customers and our company. If you're passionate about customer service, analytical thinking, and making a meaningful impact every day, we invite you to join our team.
Key Responsibilities of the Role
  • Manages assigned Claims with hospitality, optimal claim outcomes, and efficiency throughout the life of the claim z
  • Investigates, evaluates, negotiates and settles assigned claims within authority limits
  • Assesses vehicle damages, including negotiates total loss settlements and working collaboratively with salvage team
  • Provides proactive hospitality by appropriately setting expectations, building rapport, and responding to requests timely
  • Builds relationships and appropriately communicates with agency partners and internal stakeholders
  • Understands all applicable coverage forms; provides thorough and timely coverage analysis and communication
  • Detects and mitigates fraud when investigating claim
  • Conducts thorough and proactive claim investigations including utilization of ISO
  • Executes on coverage documentation, use of Reservation of Rights, Non-Waivers, and coverage letters
  • Completes liability determination and analysis
  • Sets accurate initial reserve in a timely manner and continually reviews in the context of ultimate probable exposure
  • Obtains, analyzes and evaluates damage documentation, implements appropriate control of rental/loss of use, and mitigates advanced charges.
  • Maintains appropriate Loss Adjustment expense control and utilizes approved suppliers
  • Implements proper recognition, investigation, referral and communication regarding subrogation
  • Reviews estimates
  • Assists team development with subject matter expertise learning, onboarding assistance, and assists supervisor when needed
  • Completes training as needed

Required Qualifications
  • Ability to obtain and maintain all required state department of insurance adjusting licenses and CE's within 90 days of employment
  • Bachelor's degree and 1 year of related experience
  • Or Associates degree and 2 years of related experience
  • Or 3 years of related experience
  • Travel as needed

Preferred Qualifications
  • AINS or AIC designation(s)
  • Claims experience in both Personal Lines and Commercial Lines

Knowledge, Skills, and Abilities
  • Ability to professionally interact with our customers
  • Ability to investigate, gather facts and information, and analyze coverage
  • Understand the importance of capturing data
  • Possess an innovative and continuous improvement mindset
  • Possess a positive, professional, cooperative, and quality-conscious service attitude
  • Ability to work under pressure, deal with interpersonal conflict, and handle a heavy workload
  • Possesses analytical and problem-solving skills
  • Possesses verbal and written communication skills, including negotiation, presentation, and influence skills
  • Ability to understand Central Insurance's policies and processes
  • Completes our AMD Claims Training Program
  • Possesses a change champion mindset to help facilitate the adoption of new tools and processes
  • Achieves optimal claims outcomes
  • Complies with state regulatory/statutory requirements, corporate privacy and other claim policy requirements
  • Understands and utilizes various resources including technology and tools
  • Ability to reach key performance metrics

Total Rewards
Central establishes base pay based on several factors including labor market data and an evaluation of candidate qualifications relative to role requirements. Base pay is one component of a comprehensive total rewards package designed to support employees' financial, health, career, and retirement objectives. Central provides extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security. For more information, see Central Insurance Benefits
Work Authorization
Central will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
It is the policy of Central that all recruiting, hiring, training, compensation, overtime, job classification and assignment, facilities, promotions, transfers, employee treatment and all other terms and conditions of employment shall be maintained in a manner which will not discriminate against any person because of race, color, age, sex, national origin, ancestry, religion, marital status, military status, or disability. The applicant should respond to questions on this application in a way that will not divulge such information. #LI-SB1 #LI-Hybrid

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