The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
The Opportunity As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...
New
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations - Auto Claims
Colorado Springs, CO · On-site +1
$106K - $191K/yr
Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Insurance Claims Specialist
Colorado Springs, CO · On-site
$19 - $24/hr
Manages company risk by ensuring current and accurate insurance documents are received, properly ... auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation ...
Insurance Claims Specialist
Colorado Springs, CO · On-site
$19 - $24/hr
Manages company risk by ensuring current and accurate insurance documents are received, properly ... auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation ...
Insurance Claims Specialist
Denver, CO · On-site
$19 - $24/hr
Manages company risk by ensuring current and accurate insurance documents are received, properly ... auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation ...
Insurance Claims Specialist
Denver, CO · On-site
$19 - $24/hr
Manages company risk by ensuring current and accurate insurance documents are received, properly ... auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation ...
Insurance Claims Specialist
Greenwood Village, CO · On-site
$19 - $24/hr
Manages company risk by ensuring current and accurate insurance documents are received, properly ... auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation ...
Insurance Claims Specialist
Greenwood Village, CO · On-site
$19 - $24/hr
Manages company risk by ensuring current and accurate insurance documents are received, properly ... auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation ...
Claims Manager- General Liability
Lakewood, CO · On-site
$150/hr
BITCO is seeking a Claims Manager- General Liability to join our branch office located in Lakewood ... As a respected specialty insurer with 11 branch offices across 10 states, BITCO delivers tailored ...
Claims Manager- General Liability
Lakewood, CO · On-site
$150/hr
BITCO is seeking a Claims Manager- General Liability to join our branch office located in Lakewood ... As a respected specialty insurer with 11 branch offices across 10 states, BITCO delivers tailored ...
Senior Auto Claims Adjuster- Non Injury (Sign-On Bonus)
Colorado Springs, CO · Hybrid
$56K - $80K/yr
This insurance client empowers policyholders to achieve financial security through highly ... As a dedicated Senior Auto Adjuster, you will adjust highly complex auto insurance claims presented ...
Quick apply
Senior Auto Claims Adjuster- Non Injury (Sign-On Bonus)
Colorado Springs, CO · Hybrid
$56K - $80K/yr
This insurance client empowers policyholders to achieve financial security through highly ... As a dedicated Senior Auto Adjuster, you will adjust highly complex auto insurance claims presented ...
This is a hands‑on role for an insurance professional who is highly detail‑oriented, technically proficient, and an excellent communicator. The Claims Manager will work closely with the ...
This is a hands‑on role for an insurance professional who is highly detail‑oriented, technically proficient, and an excellent communicator. The Claims Manager will work closely with the ...
Manager, Claims Operations (Auto Non Injury Complex)
Colorado Springs, CO · On-site +1
$103K - $197K/yr
... Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Manager, Claims Operations (Auto Non Injury Complex)
Colorado Springs, CO · On-site +1
$103K - $197K/yr
... Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Auto Insurance Claims Manager information
See Colorado salary details
$36.8K - $46.7K
4% of jobs
$46.7K - $56.7K
4% of jobs
$56.7K - $66.6K
10% of jobs
$70.4K is the 25th percentile. Wages below this are outliers.
$66.6K - $76.6K
18% of jobs
$76.6K - $86.5K
12% of jobs
The median wage is $88.2K / yr.
$86.5K - $96.5K
13% of jobs
$96.5K - $106.4K
14% of jobs
$106.8K is the 75th percentile. Wages above this are outliers.
$106.4K - $116.3K
12% of jobs
$116.3K - $126.3K
7% of jobs
$126.3K - $136.2K
4% of jobs
$136.2K - $146.2K
2% of jobs
$36.8K
$92.4K
$146.2K
How much do auto insurance claims manager jobs pay per year?
What is the difference between Auto Insurance Claims Manager vs Auto Insurance Claims Adjuster?
| Aspect | Auto Insurance Claims Manager | Auto Insurance Claims Adjuster |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree; certifications like CPCU or AIC are common | High school diploma or equivalent; some certifications like AIC may be preferred |
| Work Environment | Office-based, overseeing claims processes and team management | Field or office-based, investigating and settling claims |
| Employer & Industry Usage | Insurance companies, claims departments | Insurance companies, independent adjusting firms |
| Primary Focus | Supervising claims operations and staff | Evaluating damages and determining claim settlements |
The main difference between an Auto Insurance Claims Manager and an Auto Insurance Claims Adjuster lies in their roles. Managers oversee the claims process and team, requiring more leadership skills and certifications, while adjusters focus on investigating and settling individual claims. Both roles are essential in the insurance industry and often work closely together.

Senior Claims Auto Adjuster - Non Injury
Colorado Springs, CO • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
USAA rating
8.2
Based on 265 frontline employees who took The Breakroom Quiz
Job description
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Complex Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
Within defined guidelines and framework, responsible to adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 3 months in office. This position will be based in our Colorado Springs, CO Campus locations only. Relocation assistance is not available for this position.
What you'll do:
- Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims.
- Negotiates liability for comparative negligence (claimant or adverse carrier).
- Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
- Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability.
- Analyzes information obtained to establish compliance for regulatory requirements and settlement value.
- Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges.
- Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
- Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
- Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
- Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
- Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
- May serve as an informal resource for team members.
- Applies proficient knowledge of Auto Physical Damage to adjust claims.
- Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
- May be assigned CAT deployment travel with minimal notice during designated CATs.
- Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- High School Diploma or General Equivalency Diploma.
- 2 years of customer service experience.
- 1 year of experience handling low to moderately complex auto non injury liability claims.
- Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
- Experience determining auto liability coverage.
- Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations.
- Demonstrated negotiation, investigation, communication, and conflict resolution skills.
- Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
- Ability to organize, analyze, and effectively determine risk and appropriate response.
- Successful completion of a job-related assessment may be required.
What sets you apart:
- Bachelor's degree
- Active Adjuster's License
- 1-2 years recent multi-vehicle claims liability to include comparative negligence
- Guidewire Claims Center experience
- Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage
- Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits
- Arbitration/Subrogation knowledge
- US military experience through military service or a military spouse/domestic partner
Salary: The salary range for this position is: $56,240.00 - 94,910.00
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About USAA
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
San Antonio, TX, US
Year founded
1922