1

Auto Dealership Receptionist Jobs in Michigan (NOW HIRING)

Automotive Front Desk Receptionist The Automotive Dealership Receptionist will greet callers and ... Prior auto dealership experience is a plus but not required * Must be able to work independently ...

Receptionist

Coldwater, MI · On-site

$16/hr

Must be able to move throughout the dealership to assist with various tasks * Helping during ... guidance across home, auto, RV, and specialty insurance products * RV Borrowing Program

Auto Dealership Receptionist information

How much does a car salesman make on a $10,000 car?

A car salesperson at an auto dealership typically earns a commission based on the profit margin or a percentage of the sale price. For a $10,000 car, commissions often range from 20% to 30%, meaning the salesperson could earn $2,000 to $3,000 per sale, depending on the dealership's commission structure and profit margins. Additional bonuses or incentives may also apply based on sales performance.

What is the difference between Auto Dealership Receptionist vs Auto Service Advisor?

AspectAuto Dealership ReceptionistAuto Service Advisor
CredentialsHigh school diploma or equivalent; some dealerships may prefer customer service experienceHigh school diploma; often requires automotive service certifications or experience
Work EnvironmentFront desk, customer service area within dealershipService department, interacting with customers and technicians
Employer & Industry UsageUsed in auto dealerships for front desk dutiesUsed in service departments to communicate vehicle repairs and estimates

The Auto Dealership Receptionist primarily handles front desk duties, greeting customers, and managing appointments. In contrast, the Auto Service Advisor focuses on communicating repair needs, providing estimates, and liaising between customers and technicians. While both roles require strong customer service skills, the Service Advisor typically has more automotive knowledge and may hold relevant certifications. Understanding these differences helps job seekers identify the right role within the automotive industry.

What is the highest paying receptionist job?

The highest paying receptionist jobs are often in specialized industries such as medical or legal offices, where salaries can exceed $50,000 annually. Executive receptionists or administrative assistants with advanced skills and certifications may earn higher wages, especially in corporate environments or with experience in management support.

What's the hardest job at a car dealership?

The auto dealership receptionist often faces the challenge of managing multiple tasks simultaneously, such as handling customer inquiries, scheduling appointments, and coordinating with staff. Their role requires strong communication skills, patience, and the ability to stay organized in a fast-paced environment, making it one of the more demanding positions at a dealership.

What are the key skills and qualifications needed to thrive as an Auto Dealership Receptionist, and why are they important?

To thrive as an Auto Dealership Receptionist, you need excellent customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), multi-line phone systems, and scheduling software is typically required. Strong interpersonal communication, organization, and a professional demeanor are standout soft skills for this role. These skills ensure smooth front-desk operations, create a positive first impression for customers, and support overall dealership efficiency.

What are some typical challenges faced by an Auto Dealership Receptionist and how can they be managed?

Auto Dealership Receptionists often juggle a high volume of calls and walk-in customers, especially during peak hours. Managing multiple priorities while maintaining a friendly and professional demeanor can be challenging. Developing strong organizational skills and effective communication strategies is key to staying efficient under pressure. Building good relationships with sales, service, and management teams helps streamline customer interactions and ensures a positive experience for all visitors.

What does an Auto Dealership Receptionist do?

An Auto Dealership Receptionist is responsible for greeting customers as they arrive at the dealership, answering and directing phone calls, and providing general administrative support to the sales and service teams. They serve as the first point of contact for visitors, ensuring a welcoming and professional environment. Additionally, they may handle scheduling appointments, maintaining records, and assisting with various office tasks to keep the dealership running smoothly.

Can I be a receptionist at a car dealership?

Yes, a receptionist at a car dealership is a common entry-level position responsible for greeting customers, answering phones, and managing appointments. Strong communication skills, basic computer knowledge, and a professional appearance are typically required; some dealerships may prefer prior customer service experience. The role often involves working during dealership hours and may require familiarity with dealership management software.
What are popular job titles related to Auto Dealership Receptionist jobs in Michigan? For Auto Dealership Receptionist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Auto Dealership Receptionist jobs in Michigan look for? The top searched job categories for Auto Dealership Receptionist jobs in Michigan are:
Infographic showing various Auto Dealership Receptionist job openings in Michigan as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Front Desk Receptionist

Summit Place Kia

Auburn Hills, MI • On-site

$14 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Automotive Front Desk Receptionist
The Automotive Dealership Receptionist will greet callers and walk-in customers at the dealership, determine the nature of their business, and direct them to the appropriate destination. They are the first point of contact for our customers and as such we value professionalism, excellent communication skills, and superb customer service.

Additional responsibilities include:

  • Greeting customers entering showroom
  • Answering phones, documenting messages
  • Assisting sales / finance staff with filing, faxing, and general clerical duties
  • Creating tags and deal jackets for new cars
  • Microsoft Office - Excel experience strongly preferred
  • Other duties as assigned

Job Requirements:

  • Prior auto dealership experience is a plus but not required
  • Must be able to work independently, have excellent communication skills and have the ability to multitask.
  • Excellent customer service skills
  • Professional appearance a must
  • Excellent Phone etiquette
  • PC Proficiency in MS Word, Excel and Outlook, and other office machines

In addition to a fun and friendly atmosphere where you can grow your career, you'll enjoy the following BENEFITS:

  • Medical and Dental Insurance
  • Company-Paid Life Insurance
  • Voluntary Vision Insurance
  • Voluntary Short Term Disability
  • Voluntary Term Life Insurance
  • Retirement options and matching after 1 year: 401k and/or Roth
  • Employee Assistance Program
  • Professional Development Assistance
  • Paid Time Off
  • Employee Discount
  • Referral Program

A cover letter outlining your top skills that you can bring to the team is required with your resume in the application process. We look forward to hearing from you!