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Auto Damage Director Jobs (NOW HIRING)

Progressive

Claims Adjuster - Auto Damage

Malvern, PA · On-site

$73K - $89K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Auto Damage Claims Adjuster

Warwick, RI · On-site

$73K - $89K/yr

Progress. As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end ...

Progressive

Auto Damage Claims Adjuster

Petoskey, MI

$55K - $74K/yr

Progress. As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end.

Progressive

Claims Adjuster - Auto Damage

Du Bois, PA

$73K - $89K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Claims Adjuster - Auto Damage

Allentown, PA

$66K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Auto Damage Claims Adjuster

Albany, NY

$67K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Auto Damage Claims Adjuster

Bedford, NH

$66K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Claims Adjuster - Auto Damage

Scranton, PA

$66K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Auto Damage Claims Adjuster

Hackensack, NJ · On-site

$80K - $97K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Auto Damage Claims Adjuster

East Orange, NJ

$80K - $97K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

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Auto Damage Director information

See salary details

$30.5K

$174.5K

$253K

How much do auto damage director jobs pay per year?

As of Sep 11, 2026, the average yearly pay for auto damage director in the United States is $174,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $253,000.00 per year, depending on experience, location, and employer.

What does an auto damage director do?

An Auto Damage Director oversees the operations and staff involved in assessing, estimating, and managing vehicle damage claims, typically for insurance companies or auto repair organizations. They ensure that claims are processed efficiently, estimates are accurate, and customer service standards are met. This role often involves supervising auto damage appraisers, implementing best practices, and working with other departments to improve processes. The Auto Damage Director also ensures compliance with industry regulations and company policies.

What are some common challenges faced by an auto damage director and how can they be addressed?

Auto Damage Directors often face challenges such as managing high claim volumes, ensuring consistent repair quality across multiple locations, and staying updated with evolving vehicle technologies. Addressing these challenges involves implementing standardized operating procedures, investing in ongoing staff training, and leveraging technology solutions for workflow efficiency. Effective communication and collaboration with claims adjusters, repair shops, and insurance partners are also key to maintaining service quality and meeting customer expectations.

What are the key skills and qualifications needed to thrive as an auto damage director, and why are they important?

To excel as an Auto Damage Director, you need deep knowledge of auto damage assessment, insurance claims processes, and leadership experience, often supported by a bachelor’s degree and relevant industry certifications. Familiarity with claims management software, estimating tools like CCC ONE or Audatex, and regulatory compliance systems is typically required. Strong communication, problem-solving, and team management skills are essential for effectively leading teams and resolving complex cases. These competencies ensure efficient claims operations, high-quality service delivery, and regulatory adherence within the organization.

What is the difference between Auto Damage Director vs Auto Claims Manager?

AspectAuto Damage DirectorAuto Claims Manager
CredentialsIndustry experience, possibly certifications in claims or damage assessmentClaims handling certifications, insurance licenses often preferred
Work EnvironmentOversees damage repair operations, collaborates with repair shops and insurance companiesManages claims processing, customer service, and claims adjusters
Industry UsageUsed in auto repair and insurance companies to lead damage managementCommonly found in insurance companies managing claims teams

The Auto Damage Director focuses on overseeing damage repair operations and coordinating with repair shops, while the Auto Claims Manager handles claims processing, customer interactions, and claims team management. Both roles require industry experience but differ in scope and responsibilities within the auto insurance and repair industry.

What are the most commonly searched types of Auto Damage jobs?

The most popular types of Auto Damage jobs are:

What are popular job titles related to Auto Damage Director jobs?

For Auto Damage Director jobs, the most frequently searched job titles are:

Infographic showing various Auto Damage Director job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $174,532 per year, or $83.9 per hour.

Auto Damage Claims Adjuster

Tarrytown, NY • On-site

Progressive Casualty Insurance Company
See more jobs at Progressive Casualty Insurance Companyexternal

$80K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties and responsibilities:
  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
  • Negotiate repair process with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests

Minimum qualifications:
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • {OR} Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation:
  • $80,200 - $98,100/year, depending on experience
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Location:
  • This position covers the assigned geographical area of Tarrytown, NY.
  • We assess our workload collectively, which means you may cover assignments outside your geographical area as well.

Benefits:
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Physical requirements and working conditions
The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.
  • Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
  • Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops.
  • Must be able to move and/or lift 20 lbs.
  • Involves standing and walking around the room to monitor work (e.g., training).
  • Requires long periods of standing (e.g., mailroom).
  • Involves frequent driving.
  • Required to climb, balance, stoop, crouch and crawl.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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