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Auto Collections Jobs in Texas (NOW HIRING)

Skills Customer support, Excel, Word, Auto Dialer, Sales, Collections, College degree Top Skills Details Customer support, Excel, Word, Auto Dialer, Sales, Collections Additional Skills ...

$16.75 - $21.75/hr

Previous Collections, Call Center, or Auto Dealership experience.- Preferred * Proficient in basic PC applications, including Microsoft Office. (Excel, PowerPoint, Word, Outlook) * Intermediate to ...

Skills Customer support, Excel, Word, Auto Dialer, Sales, Collections, College degree Top Skills Details Customer support, Excel, Word, Auto Dialer, Sales, Collections Additional Skills ...

Company Summary ITW Global Brands ( ITWGB ) specializes in servicing the Auto Aftermarket, selling ... Position Summary The Credit & Collections Analyst is responsible for accurate and timely cash ...

Collections Portfolio Specialist

Irving, TX · On-site

$17.75 - $24/hr

HS Diploma or GED required (some college coursework a plus) followed by preferably two years of collections and or servicing experience, ideally in auto finance or an installment loan portfolio.

Showing results 41-60

Auto Collections information

What is auto collections?

Auto collections, also known as automotive collections agents or auto debt collectors, are professionals who work to recover overdue payments on car loans or leases. They typically contact customers who have missed payments, negotiate repayment plans, and may arrange for vehicle repossession if debts remain unpaid. Auto collections agents work for banks, credit unions, auto finance companies, or third-party collection agencies. Their goal is to help lenders minimize losses while working with borrowers to resolve outstanding debts in a fair and legal manner.

What are common challenges faced by professionals in auto collections, and how can they be effectively managed?

Professionals in Auto Collections often encounter challenges such as dealing with difficult or unresponsive customers, meeting collection targets, and staying updated on compliance regulations. Effectively managing these challenges involves strong communication and negotiation skills, persistence, and a thorough understanding of relevant laws (like the Fair Debt Collection Practices Act). Working closely with team members and using updated collection technologies can also help streamline processes and improve recovery rates. Many organizations provide ongoing training and support to help employees navigate complex situations.

What are the key skills and qualifications needed to thrive as an auto collections specialist, and why are they important?

To thrive as an Auto Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and customer account management, often supported by a high school diploma or equivalent experience in collections. Familiarity with collections software, CRM systems, and relevant compliance certifications (such as FDCPA) is typically required. Strong communication, problem-solving, and resilience are important soft skills for handling difficult conversations and maintaining professionalism. These competencies are crucial for effectively recovering payments while protecting customer relationships and ensuring regulatory compliance.

What is the difference between Auto Collections vs Auto Loan Processor?

AspectAuto CollectionsAuto Loan Processor
Primary RoleManaging overdue auto loan accounts and pursuing paymentsProcessing new auto loan applications and verifying borrower information
Work EnvironmentCollections departments, financial institutionsLoan departments, banks, credit unions
Required CredentialsTypically high school diploma; collections experience preferredHigh school diploma or equivalent; some roles may require finance or banking knowledge

Auto Collections professionals focus on recovering overdue payments and managing delinquent accounts, while Auto Loan Processors handle the approval and processing of new auto loans. Both roles are essential in auto finance but differ in responsibilities, work environment, and required skills.

What are popular job titles related to Auto Collections jobs in Texas?

For Auto Collections jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Auto Collections jobs?

Cities in Texas with the most Auto Collections job openings:

Infographic showing various Auto Collections job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Account Servicing Specialist - 60 Day Collections

Veros Credit, LLC

Fort Worth, TX

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts (FSA)
  • Accident, Hospital, Indemnity Insurance
  • Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
  • Employee Assistance Program (EAP)
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Holidays
  • Paid Time Off (PTO)
  • Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
  • Referral Bonus
  • Quarterly lunches
  • Daily fresh fruit
  • Office Starbucks Coffee/Latte/Espresso Machine
  • And a lot more!
About The Position

The Account Servicing Specialist (60 Days) will be responsible for servicing auto loan accounts that are 60 days delinquent and documenting all collection activities utilizing loan servicing software.

In-Office position in Santa Ana, CA, Ontario, CA, and Fort Worth, TX.  Remote position available for Arizona and Nevada.

 

Essential Responsibilities:

  • Follow and ensure compliance with all company policies and procedures as well as the Fair Debt Collection Practices Act (FDCPA).
  • Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures.
  • Assist borrowers in devising a strategy to allow them to keep their vehicle while meeting the obligations of the loan.
  • Accurately and professionally document account information and collection activities.
  • Utilize skip tracing tools and reference sources to identify and locate delinquent borrowers.
  • Other duties as assigned.

Essential Requirements:

  • 5+ year(s) of experience in the collections field, preferably in the subprime consumer lending industry.
  • Reinstatements experience is a plus.
  • Effective communication, negotiation, and problem-solving skills.
  • Ability to read, interpret and apply federal, state, and local collections regulations.
  • Ability to interact with customers in a professional, tactful, and sensitive manner.
  • Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
  • Available to work a flexible work schedule and overtime as needed.
  • High School Diploma or GED.
  • Bilingual (English/Spanish) required.

#VHP

Veros Credit, LLC is an equal opportunity employer.

**This Organization Participates in E-Verify

Keywords:

Automotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble

Employment Type: FULL_TIME