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Auto Collection Jobs (NOW HIRING)

MEI Group

Auto Collections Supervisor

Arlington, TX · On-site

$60K - $65K/yr

Auto Collections Supervisor Location: Arlington, TX Job Type: Full-Time | Monday - Friday rotating ... Maintain accurate collection notes and account documentation. * Ensure compliance with the Fair ...

First Investors Financial Services, Inc.

Oversees collection teams, directs daily activities, and applies auto-dialer strategies to strengthen collection performance. Defines work processes, organizes tasks, sets schedules, and streamlines ...

New

Engie

Collection Manager

Houston, TX · On-site

... width: auto; } } Skip to main content Language * Deutsch (German) * English US (English US ... Job alerts Collection Manager Posting Start Date: 8/9/26 Requisition ID: 69920

Mike Freeman Chevrolet, INC.

Auto Mechanic

Fayette, AL · On-site

Company Description MIKE FREEMAN CHEVROLET, INC is the best auto dealer with widest collection of Chevrolet Cars, trucks and SUVs lined up for sale in FAYETTE, Alabama. We offer the best price and ...

Mike Freeman Chevrolet, INC.

Auto Mechanic

Fayette, AL · On-site

Company Description MIKE FREEMAN CHEVROLET, INC is the best auto dealer with widest collection of Chevrolet Cars, trucks and SUVs lined up for sale in FAYETTE, Alabama. We offer the best price and ...

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How much do auto collection jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for auto collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What is an auto collection job?

Auto collection jobs involve contacting customers or businesses to collect payments on overdue automobile loans or leases. Professionals in this role work with lenders, dealerships, or financial institutions to negotiate payment arrangements, resolve disputes, and ensure accounts are brought current. They may also update account records, follow legal and company policies regarding collections, and sometimes coordinate the repossession process if necessary. Good communication, problem-solving skills, and knowledge of relevant regulations are important for success in this field.

What are common challenges faced by professionals working in auto collection, and how can they be effectively managed?

Professionals in Auto Collection often encounter challenges such as communicating with customers who are behind on payments, handling difficult conversations diplomatically, and balancing collection targets with customer service. Success in this role requires strong negotiation skills, patience, and the ability to remain calm under pressure. Many teams provide ongoing training and support, and collaboration with other departments like customer service and finance is common to resolve issues efficiently. Utilizing technology and clear communication strategies can also help manage workload and improve collection rates.

What are the key skills and qualifications needed to thrive as an auto collection specialist, and why are they important?

To thrive as an Auto Collection Specialist, you need strong knowledge of collection procedures, negotiation techniques, and familiarity with lending or financial regulations, often supported by a high school diploma or equivalent. Proficiency with collections software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and resilience under pressure are standout soft skills for this role. These skills enable effective debt recovery, maintain customer relationships, and help the organization manage risk and minimize losses.

What is the difference between Auto Collection vs Auto Service Technician?

AspectAuto CollectionAuto Service Technician
Required CredentialsHigh school diploma, dealership or auto sales certificationsHigh school diploma, ASE certifications, technical training
Work EnvironmentDealerships, auto sales lots, car showroomsAuto repair shops, service centers, dealerships
Industry UsageAuto sales and dealership industryAuto repair and maintenance industry
Common Search/ComparisonAuto Collection vs Auto Service Technician

Auto Collection roles focus on selling and managing vehicle inventories within dealerships, requiring sales skills and certifications. Auto Service Technicians specialize in vehicle repairs and maintenance, requiring technical certifications like ASE. While both work in the automotive industry, their roles differ in responsibilities, work environment, and required credentials.

What cities are hiring for Auto Collection jobs?

Cities with the most Auto Collection job openings:

What states have the most Auto Collection jobs?

States with the most job openings for Auto Collection jobs include:

What are popular job titles for Auto Collection?

Popular job titles for Auto Collection:

Auto Collection jobs near you
Infographic showing various Auto Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Auto Collections Supervisor

Arlington, TX • On-site

MEI Group
See more jobs at MEI Groupexternal

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Auto Collections Supervisor

Location: Arlington, TX
Job Type: Full-Time | Monday - Friday rotating Saturdays

Compensation
  • Annual Salary: $60,000–$65,000 (DOE)
  • Weekly performance-based bonus opportunities
About MEI Group USA

MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. We operate 8 Buy Here Pay Here dealerships and MEI Auto Finance, selling more than 6,500 vehicles annually while providing customers with an integrated vehicle purchasing and financing experience. With more than 300 employees, we are committed to delivering exceptional customer service, fostering innovation, and creating opportunities for career growth.

Position Summary

MEI Group USA is seeking an experienced Collections Supervisor to lead our Corporate Call Center Collections team. This position is responsible for overseeing the daily operations of the collections floor, coaching and developing team members, handling escalated customer situations, and ensuring departmental performance goals are achieved while maintaining compliance with company policies and industry regulations.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, possesses strong automotive collections knowledge, and is passionate about developing high-performing teams.

What You’ll Do
  • Supervise the daily operations of the Corporate Collections Call Center.
  • Coach, mentor, and develop Collections Representatives to improve individual and team performance.
  • Monitor employee productivity, quality, attendance, and adherence to company standards.
  • Handle escalated customer concerns professionally and efficiently.
  • Maintain accurate collection notes and account documentation.
  • Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and all company policies.
  • Utilize internal collection systems and vendor platforms to manage account activity.
  • Assist with workforce scheduling and daily operational coverage.
  • Conduct performance evaluations, provide constructive coaching, and implement performance improvement plans when necessary.
  • Monitor collection metrics and implement strategies to improve results.
  • Collaborate with management to achieve departmental goals and objectives.
  • Communicate effectively with customers and internal departments.
  • Perform other duties as assigned.
What We’re Looking For
  • Minimum of 3 years of supervisory experience in a call center or branch environment.
  • Automotive collections experience strongly preferred.
  • Strong knowledge of the Federal Fair Debt Collection Practices Act (FDCPA).
  • Excellent leadership, coaching, and team development skills.
  • Strong verbal and written communication skills.
  • Ability to multitask and make sound decisions in a fast-paced environment.
  • Proficient in Microsoft Word and Excel.
  • Goal-oriented with strong organizational and problem-solving abilities.
  • Ability to provide effective feedback, accountability, and performance coaching.
  • Proven ability to meet daily, weekly, and monthly performance goals.
Requirements
  • High school diploma or equivalent required.
  • Ability to work a rotating schedule, including weekends and occasional overtime.
  • Must be punctual, dependable, and maintain regular attendance.
  • Must successfully pass a background check.
  • Must be authorized to work in the United States.
Benefits
  • Medical, Dental, Vision, Life Insurance
  • Short and Long-Term Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
Perks
  • Access to a fully equipped onsite gym at our corporate office in Arlington
Build Your Career with MEI Group

At MEI Group, we believe our employees are our greatest asset. We foster a culture built on accountability, integrity, teamwork, and continuous improvement. If you're a motivated leader looking to make an impact while growing your career with an established and expanding organization, we'd love to hear from you.

Apply