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Auto Body Customer Service Representative Jobs (NOW HIRING)

Reliable Auto Collision Inc.

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Auto Body Estimator

New Brunswick, NJ · On-site

$20 - $25/hr (+ commission)

... customer service, we want you on our team. Key Responsibilities * Greet and Consult: Welcome ... Order necessary parts, coordinate with auto body technicians, and track the vehicle's progress ...

G&C Auto Body

Experienced Auto Body Estimator

San Jose, CA · On-site

$85K - $120K/yr

... customer service. We have 66 locations in the following counties in Northern California and Nevada: Alameda, Butte, Contra Costa, Fresno, Marin, Mendocino, Sacramento, San Francisco, San Joaquin ...

G&C Auto Body

Experienced Auto Body Estimator

San Jose, CA · On-site

$85K - $120K/yr

... customer service. We have 66 locations in the following counties in Northern California and Nevada: Alameda, Butte, Contra Costa, Fresno, Marin, Mendocino, Sacramento, San Francisco, San Joaquin ...

Severn Auto Body

Auto Body Technician

Annapolis, MD · On-site

SUMMARY: The Auto Body Technician is responsible for repairing damaged vehicle body parts in ... Communicates with management regarding any additional repairs that may be needed on a customer ...

Mills Body Shop

Auto Body Technician

Chandler, IN · On-site

$80K - $130K/yr

Now Hiring: Auto Body Technician Mills Auto Body - 115 Jaycee St, Chandler, IN 47610 Status ... service to our customers. We maintain high production standards, following strict OEM-certified ...

Mills Body Shop

Auto Body Technician

Chandler, IN · On-site

$80K - $130K/yr

Now Hiring: Auto Body Technician Mills Auto Body - 115 Jaycee St, Chandler, IN 47610 Status ... service to our customers. We maintain high production standards, following strict OEM-certified ...

C&L Autobody

$17 - $23/hr

At C&L Autobody, we pride ourselves on a 40-year legacy of excellence in the automotive industry. As a Customer Service Representative, you'll be an essential part of our team, providing top-tier ...

Wright County Collision

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Auto Body Techician

Buffalo, MN · On-site

$55K - $120K/yr

We are seeking A skilled Auto Body Tech. to join are team. Ideal candidate will have strong ... We take pride in providing high quality work and top notch customer service at an affordable price.

SLP Customs and Collision Repair

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Autobody Technician

Arlington, TX · On-site

Job Summary We are looking for a highly skilled and experienced auto body technician to join our ... Excellent communication and customer service skills * Ability to read and interpret blueprints and ...

Chuck's Body Shop LLC

Auto Body Technician

Huron, SD

$15 - $25/hr

... customer service. Our shop plays a crucial role in restoring vehicles to pre-accident condition ... We are currently looking for a skilled and dependable Auto Body Technician to join our shop. Pay ...

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Auto Body Customer Service Representative information

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How much do auto body customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for auto body customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Auto Body Customer Service Representative vs Auto Body Estimator?

AspectAuto Body Customer Service RepresentativeAuto Body Estimator
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; certification or training in estimating
Work EnvironmentFront desk, customer interactions, office settingWorkshop, inspecting vehicles, estimating repairs
Employer & Industry UsageAuto body shops, collision centersAuto body shops, collision centers
Common Search & ComparisonCustomer service roles in auto body industryTechnical estimating roles in auto body industry

The Auto Body Customer Service Representative primarily handles customer interactions, scheduling, and administrative tasks, while the Auto Body Estimator focuses on inspecting vehicles and preparing repair estimates. Both roles are essential in auto body shops but differ in responsibilities and skill requirements.

How much do you get paid as an auto body customer service representative?

Auto body customer service representatives typically earn an average hourly wage of around $14 to $20, with annual salaries ranging from approximately $30,000 to $45,000. Pay can vary based on experience, location, and the size of the auto repair shop, and some roles may include benefits such as health insurance and paid time off.

Is auto body customer service representative a good career?

Auto body customer service representatives assist customers with repairs, insurance claims, and scheduling at auto body shops. The role offers steady employment, requires good communication skills, and often involves working in a shop environment with standard hours. Career advancement can include supervisory or specialized roles in the auto repair industry.

What are popular job titles related to Auto Body Customer Service Representative jobs?

For Auto Body Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Auto Body Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Auto Body Estimator

New Brunswick, NJ • On-site

Reliable Auto Collision Inc.
See more jobs at Reliable Auto Collision Inc.external

$20 - $25/hr (+ commission)

Full-time

PTO

Re-posted 19 days ago

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Job description

Job Summary

We are looking for a detail-oriented and customer-focused Auto Body Estimator to join our team at Reliable Auto Collision Inc. The ideal candidate will be the face of our shop, responsible for inspecting damaged vehicles, writing accurate repair plans, and managing the communication between the customer, our technicians, and insurance companies. If you have a deep understanding of collision repair processes and a knack for delivering excellent customer service, we want you on our team.

Key Responsibilities

  • Greet and Consult: Welcome customers, listen to their concerns, and thoroughly document their vehicle's damage and repair needs.
  • Write Accurate Estimates: Conduct detailed inspections of damaged vehicles and use estimating software to prepare precise, profitable repair plans (including parts, labor, and materials).
  • Insurance Coordination: Act as the primary liaison between the shop and insurance providers. Negotiate estimates, submit supplements, and ensure approvals are processed quickly.
  • Workflow Management: Order necessary parts, coordinate with auto body technicians, and track the vehicle's progress through the repair process.
  • Customer Communication: Keep customers updated on their vehicle's status, explain the repair process, and perform final walk-throughs upon delivery.
  • Quality Control: Review completed repairs to ensure they meet shop standards and match the final invoice before handing the keys back to the customer.

Qualifications & Skills

  • Experience: Minimum of 2 years of experience as an Auto Body Estimator or in a similar collision center role.
  • Software Proficiency: Strong working knowledge of standard industry estimating software (e.g., CCC ONE, Mitchell, Audatex).
  • Industry Knowledge: Thorough understanding of auto body repair techniques, structural frameworks, and parts identification.
  • Certifications: I-CAR or ASE certifications are highly preferred [or required].
  • Communication: Excellent verbal and written communication skills, with the ability to explain complex repairs to customers clearly.
  • Requirements: Valid driver’s license and a clean driving record.