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Auto Body Customer Service Representative Jobs (NOW HIRING)

CSN Collision

Autobody CSR

Bremerton, WA · On-site

$17.25 - $23.25/hr

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers ...

CSN Collision

Autobody CSR

Bremerton, WA · On-site

$17.25 - $23.25/hr

CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers ...

Ernie's Auto Body

Customer Service Representative

Hayward, WI · On-site

$14.75 - $20.25/hr

Ernie's Auto Body is looking for a full-time Customer Service Representative for immediate availability. The ideal candidate will be outgoing, organized, friendly, detail oriented, and has a ...

Ernie's Auto Body

Customer Service Representative

Hayward, WI · On-site

$14.75 - $20.25/hr

Ernie's Auto Body is looking for a full-time Customer Service Representative for immediate availability. The ideal candidate will be outgoing, organized, friendly, detail oriented, and has a ...

K&L Auto Body

Auto Body Technician

Somerville, NJ · On-site

Be part of a team that takes pride in delivering high-quality auto repair services to our valued customers. Responsibilities: * Perform high-quality auto body repairs and refinishing on vehicles.

3636 AUTO BODY CORP

Auto Body Combo

West Babylon, NY · On-site

At 3636 AUTO BODY CORP, we have been serving the Long Island community for over 2 decades, providing top-notch auto body repair services. Our commitment to quality and customer satisfaction has ...

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Auto Body Customer Service Representative information

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How much do auto body customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for auto body customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Auto Body Customer Service Representative vs Auto Body Estimator?

AspectAuto Body Customer Service RepresentativeAuto Body Estimator
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; certification or training in estimating
Work EnvironmentFront desk, customer interactions, office settingWorkshop, inspecting vehicles, estimating repairs
Employer & Industry UsageAuto body shops, collision centersAuto body shops, collision centers
Common Search & ComparisonCustomer service roles in auto body industryTechnical estimating roles in auto body industry

The Auto Body Customer Service Representative primarily handles customer interactions, scheduling, and administrative tasks, while the Auto Body Estimator focuses on inspecting vehicles and preparing repair estimates. Both roles are essential in auto body shops but differ in responsibilities and skill requirements.

How much do you get paid as an auto body customer service representative?

Auto body customer service representatives typically earn an average hourly wage of around $14 to $20, with annual salaries ranging from approximately $30,000 to $45,000. Pay can vary based on experience, location, and the size of the auto repair shop, and some roles may include benefits such as health insurance and paid time off.

Is auto body customer service representative a good career?

Auto body customer service representatives assist customers with repairs, insurance claims, and scheduling at auto body shops. The role offers steady employment, requires good communication skills, and often involves working in a shop environment with standard hours. Career advancement can include supervisory or specialized roles in the auto repair industry.

What are popular job titles related to Auto Body Customer Service Representative jobs?

For Auto Body Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Auto Body Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Autobody CSR

Bremerton, WA • On-site

CSN Collision
See more jobs at CSN Collisionexternal

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Position Overview:
CSN Collision is seeking an energetic and customer-oriented Autobody Customer Service Representative (CSR) to join our dynamic team. The CSR will be the first point of contact for our customers, providing exceptional service and support throughout the repair process. Our ideal candidate thrives in a fast-paced environment and can effectively communicate with clients, manage their expectations, and coordinate scheduling for repair services.
Key Responsibilities:
  • Greeting customers and providing them with information about our services.
  • Creating and maintaining repair orders, scheduling appointments, and ensuring timely communication with customers regarding the status of their repairs.
  • Handling customer inquiries and resolving issues promptly and professionally.
  • Collaborating with technicians and the management team to ensure quality repairs are completed on time.
  • Processing insurance claims and assisting customers with paperwork and necessary documentation.
  • Ensuring customer satisfaction by following up after service completion to confirm satisfaction and address any concerns.

Requirements
Qualifications:
  • High school diploma or equivalent (required).
  • Previous experience in customer service, preferably in the automotive or collision repair industry (preferred).
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work effectively in a fast-paced and team-oriented environment.
  • Proficient in computer software and customer management systems.
  • Valid driver's license is required.

Personal Attributes:
  • Professional demeanor and positive attitude.
  • Strong problem-solving skills and ability to handle difficult situations with clients.
  • Commitment to providing an exceptional customer experience.

Benefits
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program
  • Performance based team pay (Please enquire within)

Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Supplemental Pay:
  • Bonus pay
  • Overtime pay
  • Signing bonus

We appreciate the time that all applicants have taken when applying for this position, however, only the candidates that are chosen for an interview will be notified by phone or email. Please note, all matters of confidentiality will be strictly adhered to at all times.

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