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Authorization Coordinator Jobs in Springfield, MA

Hiring for a Coordination Specialist in Hartford! We are seeking a dedicated specialist to assist ... Handle prior authorizations for insurances and credentials. * Utilize EMR systems effectively ...

BRANCH COORDINATOR

Springfield, MA · On-site

$18 - $18.50/hr

JOB SUMMARY Our Branch Coordinators positively impact the lives of patients and their caregivers ... Requests health plan authorizations/information as required; either electronically or verbally.

JOB SUMMARY Our Branch Coordinators positively impact the lives of patients and their caregivers ... Requests health plan authorizations/information as required; either electronically or verbally.

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Authorization Coordinator information

See Springfield, MA salary details

$14

$21

$31

How much do authorization coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for authorization coordinator in Springfield, MA is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.02 per hour, depending on experience, location, and employer.

What does an authorization coordinator do?

An authorization coordinator determines a patient’s eligibility for insurance benefits, typically prior to medical treatments and tests. Your role is primarily administrative, designed to streamline the submissions process for patients and secure any necessary pre-authorizations. You verify coverage and communicate with medical facilities to resolve any discrepancies. Responsibilities include staying current with insurance requirements, maintaining logs of denied claims, and problem-solving cases as needed. Other duties include follow-up on missing or inaccurate information and coordination with clinical staff and physicians. Most employers prefer candidates with previous medical insurance experience. Work is typically full-time in an office setting.

What does an authorization coordinator do?

An Authorization Coordinator is responsible for obtaining and verifying pre-authorization or pre-certification for medical procedures, treatments, or medications from insurance companies. They work closely with healthcare providers, patients, and insurance representatives to ensure all required documentation is submitted and approvals are received in a timely manner. Their role helps prevent delays in patient care and ensures that healthcare services are covered by insurance. Authorization Coordinators also track authorizations, update patient records, and may help resolve denied claims.

What are the key skills and qualifications needed to thrive as an authorization coordinator, and why are they important?

To thrive as an Authorization Coordinator, you need a solid understanding of medical terminology, insurance processes, and healthcare regulations, often supported by relevant experience or certification in medical administration. Familiarity with authorization management systems, electronic health records (EHRs), and payer portals is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing multiple requests and collaborating with healthcare teams. These abilities ensure timely and accurate authorization processing, which directly impacts patient care and reimbursement.

What are some typical challenges authorization coordinators face when managing insurance approvals?

Authorization Coordinators often encounter challenges such as navigating complex insurance policies, keeping up with frequent changes in payer requirements, and managing tight deadlines for securing approvals. They must communicate clearly with healthcare providers, patients, and insurance representatives to gather necessary documentation and resolve discrepancies. Staying organized and detail-oriented is essential, as incomplete or delayed authorizations can impact patient care and billing processes.

What is the difference between Authorization Coordinator vs Medical Billing Specialist?

AspectAuthorization CoordinatorMedical Billing Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma or equivalent; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare facilities, insurance companies, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesSecuring prior authorizations, verifying insurance coverageProcessing claims, coding, and billing patients

While both roles operate within healthcare administration, Authorization Coordinators focus on obtaining insurance approvals, whereas Medical Billing Specialists handle claims processing and billing. Understanding these differences helps in choosing the right career path or job search focus.

Is prior authorization a stressful job?

Authorization Coordinators often find the role stressful due to the need for accuracy, attention to detail, and managing tight deadlines for approval of medical procedures or services. The job requires strong organizational skills and familiarity with insurance policies and electronic health record systems, which can contribute to workload pressure. However, stress levels vary depending on workload, workplace support, and experience.

What job categories do people searching Authorization Coordinator jobs in Springfield, MA look for?

The top searched job categories for Authorization Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Authorization Coordinator jobs?

Cities near Springfield, MA with the most Authorization Coordinator job openings:

Infographic showing various Authorization Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $44,183 per year, or $21.2 per hour.

Prior Authorizations Specialist - Pulmonary

Hartford HealthCare at Home

Glastonbury, CT • On-site

$18 - $24/hr

Other

Re-posted 3 days ago


Job description

Prior Authorizations Specialist - Pulmonary

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what they do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Summary: Authorization Coordinators in HHCMG Pulmonary Sleep Centers are responsible for obtaining authorizations for Home Sleep Testing. Also responsible for all the aspects of the home sleep testing process, including scheduling appointments for test, device preparation and setup, patient education, troubleshooting, and accurate data download and transfer for clinical interpretation. This role supports efficient access, enhances patient experience, and ensures high-quality diagnostic testing within the Sleep Medicine program. Manage WQ's to ensure orders for testing are processed properly and in a timely manner to obtain authorizations and schedule appointments for patients to pick up equipment for test. Provide patients with instructions as well as a demonstration on how to properly utilize equipment for test. Upload data for all completed test through appropriate software, ensure all test reports are accurately uploaded and routed to the correct physician for scoring and interpretation. Collaborate closely with the team of physicians for any unsuccessful collected data, to determine if patient requires to repeat the test. Verify insurance eligibility, benefits and obtain all necessary prior authorizations insurance approvals and copays Prepare, configure, and assign HST units based on provider orders. Ensure all devices are charged, calibrated, cleaned, and ready for use. Maintain inventory of sensors, belts, and device supplies.

Qualifications: Minimum of 1 year as a medical receptionist or previous care coordination experience Direct customer service in the medical field We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Regular Standard Hours Per Week: 40 Schedule: Full-time (40 hours) Shift Details: Mon-Fri


Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US