Daikin Austria is looking for a Salesforce Business Analyst for Service Cloud to support the strategic direction and governance of Service Cloud. The Analyst will enhance customer experience and ...
Daikin Austria is looking for a Salesforce Business Analyst for Service Cloud to support the strategic direction and governance of Service Cloud. The Analyst will enhance customer experience and ...
Product Manager 2
Waller, TX · On-site
Daikin Austria is seeking a Product Manager to develop and manage product marketing activities for ... share analysis. • Develop business cases for the development of new products, including ...
Product Manager 2
Waller, TX · On-site
Daikin Austria is seeking a Product Manager to develop and manage product marketing activities for ... share analysis. • Develop business cases for the development of new products, including ...
Technical Sales Consultant Analytical Instrumentation
Austin, TX · On-site +1
$78K - $88K/yr
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales preferred. * Strong written and oral ...
Technical Sales Consultant Analytical Instrumentation
Austin, TX · On-site +1
$78K - $88K/yr
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales preferred. * Strong written and oral ...
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales preferred. * Strong written and oral ...
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales preferred. * Strong written and oral ...
Lead Pricing Specialist
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... Develop competitive pricing analyses and establish price targets to maximize win probability while ...
Lead Pricing Specialist
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... Develop competitive pricing analyses and establish price targets to maximize win probability while ...
Territory Sales Manager Materials Characterization
Houston, TX · On-site +1
$98K - $111K/yr
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales strongly preferred. * Strong written ...
Territory Sales Manager Materials Characterization
Houston, TX · On-site +1
$98K - $111K/yr
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales strongly preferred. * Strong written ...
Territory Sales Manager Materials Characterization
Houston, TX · On-site +1
$98K - $111K/yr
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales strongly preferred. * Strong written ...
Territory Sales Manager Materials Characterization
Houston, TX · On-site +1
$98K - $111K/yr
... Austria. * Generating and developing new accounts and effectively managing existing accounts ... Experience in technical sales, analytical instruments sales strongly preferred. * Strong written ...
Associate, Energy
Houston, TX · On-site
$35K - $47K/yr
... Austria. About the Role The Associate will be responsible for providing support to senior team ... Financial analysis and modelling for potential and current investments * Participation in all ...
Associate, Energy
Houston, TX · On-site
$35K - $47K/yr
... Austria. About the Role The Associate will be responsible for providing support to senior team ... Financial analysis and modelling for potential and current investments * Participation in all ...
Analyze, develop and validate market analysis to ensure we have representation in the right areas ... Austria, with a workforce made up of close to 23,000 spirited people, all driven by the deeply held ...
Analyze, develop and validate market analysis to ensure we have representation in the right areas ... Austria, with a workforce made up of close to 23,000 spirited people, all driven by the deeply held ...
... one of Austria's most successful global technology companies. With its comprehensive ITS ... Analysis and design techniques * RabbitMQ * Deep understanding of software development ...
... one of Austria's most successful global technology companies. With its comprehensive ITS ... Analysis and design techniques * RabbitMQ * Deep understanding of software development ...
... one of Austria's most successful global technology companies. With its comprehensive ITS ... Analysis and design techniques * RabbitMQ * Deep understanding of software development ...
... one of Austria's most successful global technology companies. With its comprehensive ITS ... Analysis and design techniques * RabbitMQ * Deep understanding of software development ...
District Sales Manager - SeaDoo & CanAm OnRoad (West Texas, Fort Worth & New Mexico)
Lubbock, TX · On-site
Research and analyze dealer performance and market potential by utilizing available reporting and ... Austria, with a workforce made up of close to 17,000 spirited people, all driven by the deeply held ...
District Sales Manager - SeaDoo & CanAm OnRoad (West Texas, Fort Worth & New Mexico)
Lubbock, TX · On-site
Research and analyze dealer performance and market potential by utilizing available reporting and ... Austria, with a workforce made up of close to 17,000 spirited people, all driven by the deeply held ...
Research and analyze dealer performance and market potential by utilizing available reporting and ... Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held ...
Research and analyze dealer performance and market potential by utilizing available reporting and ... Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held ...
Systems Engineer IV- Austin, TX
Austin, TX · On-site +1
... one of Austria's most successful global technology companies. With its comprehensive ITS ... gap analysis, through design decisions on any hardware or software changes, to delivery and ...
Systems Engineer IV- Austin, TX
Austin, TX · On-site +1
... one of Austria's most successful global technology companies. With its comprehensive ITS ... gap analysis, through design decisions on any hardware or software changes, to delivery and ...
Senior Proposal Manager
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... Analyze RFP requirements and make proposal process and content recommendations. * Provide guidance ...
Senior Proposal Manager
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... Analyze RFP requirements and make proposal process and content recommendations. * Provide guidance ...
Analyze reporting to inform decision making. * Protect store assets, oversee store maintenance ... A Global Team of People Who'll Celebrate you for Being YOU AUSTRIA What It Takes * 2+ yearsof store ...
Analyze reporting to inform decision making. * Protect store assets, oversee store maintenance ... A Global Team of People Who'll Celebrate you for Being YOU AUSTRIA What It Takes * 2+ yearsof store ...
Systems Engineer IV
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... gap analysis, through design decisions on any hardware or software changes, to delivery and ...
Systems Engineer IV
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... gap analysis, through design decisions on any hardware or software changes, to delivery and ...
... one of Austria's most successful global technology companies. With its comprehensive ITS ... gap analysis, through design decisions on any hardware or software changes, to delivery and ...
... one of Austria's most successful global technology companies. With its comprehensive ITS ... gap analysis, through design decisions on any hardware or software changes, to delivery and ...
Analyze reporting to inform decision making. * Protect store assets, oversee store maintenance ... A Global Team of People Who'll Celebrate you for Being YOU AUSTRIA What It Takes * 2+ years of ...
Analyze reporting to inform decision making. * Protect store assets, oversee store maintenance ... A Global Team of People Who'll Celebrate you for Being YOU AUSTRIA What It Takes * 2+ years of ...
Systems Engineer IV
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... Support proposal activities through requirements analysis, feasibility assessments, technical ...
Systems Engineer IV
Austin, TX · On-site
Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS ... Support proposal activities through requirements analysis, feasibility assessments, technical ...
Austria Analyst information
What does an Austria analyst do?
An Austria Analyst is a professional who specializes in researching and analyzing political, economic, social, and security developments in Austria. Their work often involves gathering data, interpreting trends, and producing reports to inform decision-making for governments, businesses, or international organizations. Austria Analysts may focus on topics like Austrian domestic politics, foreign relations, economic indicators, or sector-specific developments. Their insights help stakeholders understand Austria’s environment and anticipate future changes.
What are the key skills and qualifications needed to thrive as an Austria analyst?
To thrive as an Austria Analyst, you need strong analytical skills, regional expertise on Austria, and a relevant degree in international relations, economics, or political science. Familiarity with data analysis tools, geopolitical databases, and fluency in German are often required. Excellent research, communication, and critical thinking abilities help you interpret complex information and present findings effectively. These skills are crucial for delivering accurate, insightful analysis that supports informed decision-making regarding Austria.
What are the typical challenges an Austria analyst faces when conducting market research on Austrian industries?
Austria Analysts often encounter challenges such as navigating language barriers, understanding local business customs, and accessing credible, up-to-date data sources specific to Austrian markets. Additionally, they must stay informed about Austria's regulatory environment and economic trends, which can change rapidly. Collaboration with local teams or stakeholders is often essential for gaining accurate insights and building context around raw data. These challenges require strong analytical skills, adaptability, and effective cross-cultural communication.
What is the difference between Austria Analyst vs Austria Data Analyst?
| Aspect | Austria Analyst | Austria Data Analyst |
|---|---|---|
| Required Credentials | Bachelor's in Economics, Business, or related fields; often some experience in analysis | Bachelor's in Statistics, Data Science, or related fields; proficiency in data tools |
| Work Environment | Corporate, government, or consulting firms in Austria; focus on strategic analysis | Tech companies, finance, or consulting firms in Austria; focus on data processing and visualization |
| Employer & Industry Usage | Used across industries for strategic insights | Primarily in tech, finance, and analytics sectors |
The Austria Analyst and Austria Data Analyst roles share similar educational backgrounds and work environments but differ mainly in focus. Austria Analysts often handle strategic and market analysis, while Austria Data Analysts specialize in data processing and visualization. Both roles are vital in Austria's business landscape, with the Data Analyst more centered on technical data skills.
What jobs are in high demand?
In Austria, high-demand jobs include IT specialists, healthcare professionals, engineers, and skilled tradespeople. Roles in digital transformation, renewable energy, and data analysis are also increasingly sought after, often requiring relevant technical skills and certifications.
What are popular job titles related to Austria Analyst jobs in Texas?
For Austria Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Austria Analyst jobs in Texas look for?
The top searched job categories for Austria Analyst jobs in Texas are:
What cities in Texas are hiring for Austria Analyst jobs?
Cities in Texas with the most Austria Analyst job openings:
Salesforce Business Analyst III - Service Cloud
Waller, TX • On-site
Daikin Austria
Full-time
Re-posted 16 days ago
Job description
Job Summary:
Daikin Austria is looking for a Salesforce Business Analyst for Service Cloud to support the strategic direction and governance of Service Cloud. The Analyst will enhance customer experience and agent productivity by designing service-centric solutions and managing data governance practices.
Responsibilities:
• Support all aspects of Service Cloud administration, including case management, omnichannel routing, knowledge management, automation (flows), and service console optimization.
• Collaborate with business stakeholders and SMEs to elicit, document, and prioritize requirements for customer support processes, case handling, and service operations.
• Develop clear and detailed Jira user stories with well-defined acceptance criteria to support efficient solution design and development.
• Manage data governance practices to ensure high levels of data quality, integrity, and security across case, customer, and interaction data. Perform audits to proactively identify and resolve data issues.
• Drive continuous improvement of end-to-end service processes, including case intake, triage, escalation, and resolution. Leverage automation, AI (e.g., case classification, sentiment), and analytics within Service Cloud.
• Own planning, coordination, and execution of UAT for Service Cloud enhancements, including test script creation, defect tracking, and resolution.
• Work within Agile frameworks, contributing to sprint planning, backlog grooming, and iterative delivery of Service Cloud features.
• Act as a primary point of contact for Service Cloud issues, supporting users (agents, supervisors) and driving root cause analysis and resolution of system or process challenges.
• Support the development of training materials, working with the Training Team to ensure effective adoption of Service Cloud features by service teams.
• Serve as a subject matter expert on Service Cloud capabilities (e.g., Case Management, Omnichannel, Knowledge, Service Cloud Voice), providing recommendations on enhancements, releases, and new feature adoption.
• Support integration efforts between Service Cloud and telephony systems (e.g., Amazon Connect), external platforms, and internal systems to enable seamless service operations.
• Partner with enterprise and solution architects to align Service Cloud implementations with broader enterprise architecture.
• Perform other tasks as assigned.
Qualifications:
Required:
• 5–10 years of experience with Salesforce or another CRM platform
• Intermediate knowledge of Microsoft Office, Jira, Confluence
• Strong understanding of Service Cloud (case management, omnichannel, knowledge, automation)
• Detail-oriented with a strategic mindset
• Excellent communication and stakeholder management skills
• Proactive and self-driven with a continuous improvement mindset
• Strong analytical skills with the ability to translate service data into actionable insights
• Knowledge of data governance and data quality best practices
• Bachelor’s degree in Business, IT, or related field
Preferred:
• Hands-on experience with Service Cloud
• Salesforce Service Cloud certification
• Master’s degree is a plus
Company:
Daikin Airconditioning Österreich gehört zu Daikin Airconditioning Central Europe und wurde 1999 mit Sitz in Wien, Österreich, gegründet. Founded in 1999, the company is headquartered in Vösendorf, AUT, with a team of 51-200 employees. The company is currently Growth Stage.
Daikin Austria is looking for a Salesforce Business Analyst for Service Cloud to support the strategic direction and governance of Service Cloud. The Analyst will enhance customer experience and agent productivity by designing service-centric solutions and managing data governance practices.
Responsibilities:
• Support all aspects of Service Cloud administration, including case management, omnichannel routing, knowledge management, automation (flows), and service console optimization.
• Collaborate with business stakeholders and SMEs to elicit, document, and prioritize requirements for customer support processes, case handling, and service operations.
• Develop clear and detailed Jira user stories with well-defined acceptance criteria to support efficient solution design and development.
• Manage data governance practices to ensure high levels of data quality, integrity, and security across case, customer, and interaction data. Perform audits to proactively identify and resolve data issues.
• Drive continuous improvement of end-to-end service processes, including case intake, triage, escalation, and resolution. Leverage automation, AI (e.g., case classification, sentiment), and analytics within Service Cloud.
• Own planning, coordination, and execution of UAT for Service Cloud enhancements, including test script creation, defect tracking, and resolution.
• Work within Agile frameworks, contributing to sprint planning, backlog grooming, and iterative delivery of Service Cloud features.
• Act as a primary point of contact for Service Cloud issues, supporting users (agents, supervisors) and driving root cause analysis and resolution of system or process challenges.
• Support the development of training materials, working with the Training Team to ensure effective adoption of Service Cloud features by service teams.
• Serve as a subject matter expert on Service Cloud capabilities (e.g., Case Management, Omnichannel, Knowledge, Service Cloud Voice), providing recommendations on enhancements, releases, and new feature adoption.
• Support integration efforts between Service Cloud and telephony systems (e.g., Amazon Connect), external platforms, and internal systems to enable seamless service operations.
• Partner with enterprise and solution architects to align Service Cloud implementations with broader enterprise architecture.
• Perform other tasks as assigned.
Qualifications:
Required:
• 5–10 years of experience with Salesforce or another CRM platform
• Intermediate knowledge of Microsoft Office, Jira, Confluence
• Strong understanding of Service Cloud (case management, omnichannel, knowledge, automation)
• Detail-oriented with a strategic mindset
• Excellent communication and stakeholder management skills
• Proactive and self-driven with a continuous improvement mindset
• Strong analytical skills with the ability to translate service data into actionable insights
• Knowledge of data governance and data quality best practices
• Bachelor’s degree in Business, IT, or related field
Preferred:
• Hands-on experience with Service Cloud
• Salesforce Service Cloud certification
• Master’s degree is a plus
Company:
Daikin Airconditioning Österreich gehört zu Daikin Airconditioning Central Europe und wurde 1999 mit Sitz in Wien, Österreich, gegründet. Founded in 1999, the company is headquartered in Vösendorf, AUT, with a team of 51-200 employees. The company is currently Growth Stage.