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Audio Visual Operations Manager Jobs in New York

SPS North America

Audio Visual, Lead

New York, NY · On-site

Key Responsibilities Audio Visual Operations * Independently operate, maintain, troubleshoot ... Leadership & Team Management * Lead daily AV operations and coordinate team workload. * Delegate ...

HIKINEX

Audio Visual Technician

New York, NY

You will work closely with Project Managers and other technicians to ensure projects are completed ... Perform high quality installations of audio-visual systems, including but not limited to: home ...

Hikinex

Audio Visual Technician

New York, NY · On-site

You will work closely with Project Managers and other technicians to ensure projects are completed ... Perform high quality installations of audio-visual systems, including but not limited to: home ...

PRECISE AV INC

Be Seen First

Audio Visual Engineer

Astoria, NY · On-site

Audio-Visual Systems Engineer Precise AV is a leading, NYC-based system integration company offering Audio Visual, videoconferencing and managed services solutions. Headquartered in Long Island City ...

PRECISE AV INC

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Audio Visual Engineer

Astoria, NY · On-site

Audio-Visual Systems Engineer Precise AV is a leading, NYC-based system integration company offering Audio Visual, videoconferencing and managed services solutions. Headquartered in Long Island City ...

DYOPATH

Audio/Visual Technician

Valhalla, NY · Hybrid

$29.19/hr

Manage and maintain onsite audiovisual equipment inventory and report equipment needs. * Install ... As an Audio-Visual Technician, you'll: * Support executive meetings, hybrid events, and enterprise ...

DYOPATH

Audio/Visual Technician

Valhalla, NY · Hybrid

$29.19/hr

Manage and maintain onsite audiovisual equipment inventory and report equipment needs. * Install ... As an Audio-Visual Technician, you'll: * Support executive meetings, hybrid events, and enterprise ...

DYOPATH

Audio/Visual Technician

Valhalla, NY · On-site

$29.19/hr

Manage and maintain onsite audiovisual equipment inventory and report equipment needs. * Install ... As an Audio-Visual Technician, you'll: * Support executive meetings, hybrid events, and enterprise ...

SPS North America

Audio Visual, Lead

New York, NY

Key Responsibilities Audio Visual Operations * Independently operate, maintain, troubleshoot ... Leadership & Team Management * Lead daily AV operations and coordinate team workload. * Delegate ...

SPS North America

Audio Visual, Lead

New York, NY

Leadership & Team Management * Lead daily AV operations and coordinate team workload. * Delegate ... Minimum 5+ years of enterprise Audio Visual support experience. * Previous experience leading or ...

UJA

Audio Visual Technician

Manhattan, NY · On-site

$66K - $73K/yr

We are seeking an experienced, hands-on Audio Visual Technician to provide day-to-day audiovisual ... Reports To: Manager, AV Salary Range: $66,500 - $73,000, commensurate with experience and ...

CourtSmart Digital Systems, Inc.

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Audio-Visual Technician

Jackson, NJ · On-site

$60K - $80K/yr

Design and produce quotations for management approval to satisfy customer requests. Skills Required ... of operation. CourtSmart is an ESOP company that is a qualified ownership and retirement ...

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All JobsAudio Visual Operations JobsAudio Visual Operations Manager JobsAudio Visual Operations Manager Jobs in New York

Audio Visual Operations Manager information

See New York salary details

$14.8K

$71.5K

$123.1K

How much do audio visual operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for audio visual operations manager in New York is $71,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $82,100.00 per year, depending on experience, location, and employer.

What is an audio visual operations manager?

Audio Visual (AV) Operations Managers are professionals responsible for overseeing the daily operations of audio and visual technology services within an organization or at event venues. They manage teams of AV technicians, coordinate equipment setup and maintenance, and ensure that all audio and visual components function smoothly for meetings, presentations, or events. Their role often includes scheduling, budgeting, staff training, and troubleshooting technical issues. AV Operations Managers play a key part in delivering high-quality audiovisual experiences and maintaining client satisfaction.

How does an audio visual operations manager typically collaborate with other departments to ensure successful event execution?

An Audio Visual Operations Manager works closely with event coordinators, IT teams, and venue staff to ensure all technical aspects align with the event’s goals. They participate in planning meetings, review event requirements, and coordinate logistics such as equipment setup, scheduling, and technical support. Effective communication and collaboration are essential, as the manager must anticipate and resolve potential issues, ensuring smooth integration of AV services with other event elements. This cross-departmental teamwork is key to delivering seamless and professional experiences for clients.

What are the key skills and qualifications needed to thrive as an audio visual operations manager, and why are they important?

To thrive as an Audio Visual Operations Manager, you need a solid understanding of AV technology, event production, and team leadership, often supported by a relevant degree or significant industry experience. Familiarity with AV control systems, video conferencing platforms, and certifications like CTS (Certified Technology Specialist) are commonly required. Excellent organizational, problem-solving, and interpersonal skills distinguish top performers in this role. These skills are crucial for ensuring seamless event execution, efficient team management, and client satisfaction in dynamic AV environments.

What is the difference between Audio Visual Operations Manager vs AV Technician?

AspectAudio Visual Operations ManagerAV Technician
CredentialsTypically requires a bachelor’s degree in AV technology, communications, or related field; certifications like CTS are commonOften has technical certifications or associate degrees in AV technology or electronics
Work EnvironmentOversees multiple AV projects, manages teams, and coordinates with clients in corporate, event, or conference settingsPerforms hands-on installation, troubleshooting, and maintenance of AV equipment on-site or in production environments
Employer & Industry UsageUsed in corporate, event production, and conference industries for managing AV operationsFound in live events, broadcast, and technical support roles within AV service providers

The main difference is that the Audio Visual Operations Manager oversees AV projects and teams, focusing on management and coordination, while the AV Technician handles technical setup, maintenance, and troubleshooting of AV equipment. Both roles require technical knowledge, but their responsibilities and work scope differ significantly.

What cities in New York are hiring for Audio Visual Operations Manager jobs?

Cities in New York with the most Audio Visual Operations Manager job openings:

Audio Visual Operations Manager jobs near you
Infographic showing various Audio Visual Operations Manager job openings in New York as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $71,539 per year, or $34.4 per hour.

Audio Visual, Lead

New York, NY • On-site

SPS North America
See more jobs at SPS North Americaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Location: New York, NY.
Job Type: Full-Time
Position Summary
We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients.
The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service.
Key Responsibilities
Audio Visual Operations
  • Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals.
  • Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin.
  • Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events.
  • Provide onsite support for executive leadership, board meetings, and client-facing presentations.
  • Troubleshoot, repair, upgrade, and replace AV hardware and software components.
  • Diagnose audio, video, control system, and signal flow issues.
  • Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms.
  • Support live event production, presentations, town halls, and special events.
  • Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance.
  • Maintain accurate AV inventory, asset tracking, and equipment documentation.
  • Ensure all support requests meet established SLA and performance standards.
  • Document incidents, service requests, and resolutions within ServiceNow.
Technical Expertise
  • Support and maintain:
    • Crestron Control Systems
    • Poly Video Conferencing
    • Cisco Collaboration Endpoints
    • Digital Signage
    • Wireless Presentation Systems
    • Audio DSP Systems
    • Microphones, Cameras, and Displays
  • Configure and support AV integrations and room automation technologies.
  • Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency.
Leadership & Team Management
  • Lead daily AV operations and coordinate team workload.
  • Delegate assignments, establish priorities, and monitor service delivery.
  • Create a collaborative, customer-focused team culture built on accountability and communication.
  • Coach, mentor, and develop AV technicians through ongoing feedback and training.
  • Identify skill gaps and recommend training opportunities.
  • Conduct performance reviews and support employee development.
  • Resolve team issues while promoting a positive work environment.
Client & Stakeholder Management
  • Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs.
  • Manage client expectations and provide technical consultation for meetings, presentations, and special events.
  • Communicate real-time updates during high-profile incidents and ensure timely resolution.
  • Build trusted relationships across the organization through exceptional customer service and proactive communication.
Required Qualifications
  • Minimum 5+ years of enterprise Audio Visual support experience.
  • Previous experience leading or mentoring an AV support team.
  • Strong knowledge of:
    • Crestron
    • Poly
    • Cisco collaboration solutions
    • AV signal flow
    • Digital audio and video technologies
  • Experience supporting:
    • Zoom
    • Microsoft Teams
    • Cisco Webex
    • BlueJeans
  • Experience supporting executive meetings and live event production.
  • Experience using ServiceNow or similar IT ticketing platforms.
  • Strong troubleshooting and analytical skills.
  • Excellent written and verbal communication skills.
  • Outstanding customer service and relationship-building abilities.
Preferred Qualifications
  • Certified Technology Specialist (CTS) certification preferred.
  • Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus.
  • Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters.
  • Familiarity with ITIL service management practices.
What We're Looking For
Technical Expert ("Doer")
  • Hands-on technical leader capable of diagnosing and resolving complex AV issues independently.
  • Proactively maintains conference rooms and collaboration spaces.
  • Comfortable supporting after-hours meetings, executive events, and off-site functions.
Strategic Thinker ("Thinker")
  • Identifies opportunities to improve AV technology, processes, and user experience.
  • Stays current on emerging AV technologies and recommends innovative solutions.
  • Anticipates potential issues before they impact business operations.
Relationship Builder
  • Delivers exceptional customer service and builds trusted relationships across all levels of the organization.
  • Partners effectively with executives, finance, events, marketing, IT, and business leaders.
  • Understands business priorities and proactively supports organizational needs.
Physical Requirements
  • Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces.
  • Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts.
  • Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events.
  • Visual ability to distinguish colors, indicators, wiring, and display components.
  • Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support.
Why Join Us?
This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$42.75-$42.75 USD
WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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