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Audio Visual Hotel information

What does an audio visual hotel technician do?

As an Audio Visual Hotel technician, your daily responsibilities usually include setting up, operating, and breaking down AV equipment for meetings, conferences, and events within the hotel. You'll work closely with clients, event planners, and hotel staff to ensure all technical requirements are met and resolved promptly. Regular tasks may also involve performing preventive maintenance on equipment and responding to last-minute requests or troubleshooting issues that arise during events. This role requires flexibility due to varying event schedules and a strong commitment to delivering excellent service for a diverse range of hotel guests.

What are the key skills and qualifications needed to thrive in the audio visual hotel position?

To thrive as an Audio Visual Hotel technician, you need a strong understanding of AV equipment setup, troubleshooting, and event support, often backed by a high school diploma and relevant technical experience or certification. Familiarity with industry-standard equipment like projectors, microphones, soundboards, and control systems such as Crestron or Extron is highly valued, along with AVIXA CTS certification. Excellent customer service, teamwork, and communication skills help in effectively coordinating with hotel staff and clients. These competencies ensure seamless event execution and positive guest experiences, which are crucial for hotel reputation and client satisfaction.

What is an audio visual hotel?

An Audio Visual (AV) Hotel job involves setting up, operating, and troubleshooting audiovisual equipment for meetings, conferences, and events within a hotel. AV technicians work with sound systems, projectors, lighting, video conferencing tools, and other technology to ensure seamless presentations. They may also assist guests and event organizers with technical support and equipment operation. Strong problem-solving skills and attention to detail are essential in this role.

What are the most commonly searched types of Audio Visual Hotel jobs in Arizona? The most popular types of Audio Visual Hotel jobs in Arizona are:
What are popular job titles related to Audio Visual Hotel jobs in Arizona? For Audio Visual Hotel jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Audio Visual Hotel jobs in Arizona look for? The top searched job categories for Audio Visual Hotel jobs in Arizona are:
Audio Visual Hotel jobs near you
Infographic showing various Audio Visual Hotel job openings in Arizona as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 67% Full Time, 25% Part Time, 5% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Event Services Technician - Event Technology, Audio Visual

Pinnacle Live

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Pinnacle Live rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

187th of 482 rated business services

Job description

Description
Event Services Technician
Join our team at Denu Hotel & Spa in Phoenix, AZ , a sophisticated new luxury destination where elevated hospitality, modern design, personalized wellness, and thoughtfully curated experiences come together to create unforgettable stays for every guest.
Company Overview
Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences - combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.
Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.
Job Summary
The Event Services Technician is responsible for assisting with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions
  • Ensure all event sets and strikes are completed according to Company SOPs.
  • Greet guests/clients before event and provide clear instructions on how to operate equipment.
  • Provide continued communication with client to ensure success of all events
  • Follows through on all client requests
  • Look for opportunities to enhance client's event
  • Maintain accurate client event information within the Company's business systems
  • Review daily invoices with client and obtain client's signature on invoice(s)
  • Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
  • Ensure all inventory is in good working order and rental condition
  • Ensure any lost stolen or damaged equipment is immediately reported to management.
  • Ensure inventory is secure from theft and/or damage.
  • Make sure all Company occupied areas are clean, organized, and up to Company standards
  • Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking.
  • Comply with all Company policies and procedures
  • Other duties as assigned.
Education & Experience
  • High School Graduate or equivalent
  • Prior exposure to audio visual and/or hospitality industry
  • Computer proficiency (hardware, software and networking
Required Skills & Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
  • Strong technical aptitude
  • Planning ability; able to plan ahead and prioritize
  • Excellent organizations skills
  • Strong inter-personal skills
  • Strong verbal, listening and written communication skills
  • Strong customer focus
  • Strong team player orientation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sit at a desk
  • Stand or walk for long periods, including up and down stairs
  • Consistently bend and stoop
  • Use hands to hold, handle, or feel
  • Reach with hands and arms
  • Talk, hear and communicate.
  • Lift up to 50 pounds occasionally
Benefits
  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

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