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Audi Service Director Jobs (NOW HIRING)

Waltersmercedesbenzofriverside

Audi Cashier

Riverside, CA · On-site

$17 - $19/hr

Audi Riverside Riverside, CA Department: Service/Parts Reports To: Service Manager/Office Manager ... Review invoices with customers and provide basic explanations or direct them to the Service Advisor ...

Mcdonald Automotive

PORTER - Audi Denver

Littleton, CO · On-site

$18 - $22/hr

Audi Denver At Audi Denver, we're proud to be part of a family-owned and operated company that ... Clean area around Service Department * Keep lots neat and orderly, moving cars as directed by the ...

McDonald Automotive

PORTER - Audi Denver

Littleton, CO · On-site

$15 - $18/hr

Audi Denver At Audi Denver, we're proud to be part of a family-owned and operated company that ... Clean area around Service Department * Keep lots neat and orderly, moving cars as directed by the ...

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Audi Service Director information

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$30.5K

$102.7K

$174.5K

How much do audi service director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for audi service director in the United States is $102,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does an Audi Service Director do?

An Audi Service Director oversees the service department at an Audi dealership, ensuring high-quality customer service and efficient vehicle maintenance and repairs. They manage service advisors, technicians, and support staff, set performance goals, and implement best practices to maximize productivity and customer satisfaction. Additionally, they handle budgets, maintain compliance with manufacturer standards, and work closely with other department managers to optimize dealership operations.

What are the key skills and qualifications needed to thrive as an Audi Service Director?

To thrive as an Audi Service Director, you need a strong background in automotive service management, technical expertise with Audi vehicles, and experience in customer service, often supported by relevant certifications or training. Familiarity with dealership management systems (DMS), manufacturer-specific diagnostic tools, and warranty processing software is typically required. Leadership, problem-solving, and effective communication skills set top performers apart by enabling them to lead teams and resolve customer concerns efficiently. These skills are critical for maintaining high service standards, customer satisfaction, and overall business success in a competitive automotive environment.

What are the main challenges Audi Service Directors face in balancing customer satisfaction with operational efficiency?

Audi Service Directors often navigate the challenge of maintaining high customer satisfaction while ensuring that service operations run efficiently and profitably. This means proactively managing technician workloads, minimizing vehicle turnaround times, and effectively communicating with both customers and staff. Striking the right balance requires strong organizational skills, a customer-focused mindset, and the ability to implement processes that uphold Audi's quality standards. Staying updated on new technologies and fostering a positive team environment also play a key role in overcoming these challenges.

What are popular job titles related to Audi Service Director jobs?

For Audi Service Director jobs, the most frequently searched job titles are:

Infographic showing various Audi Service Director job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $102,673 per year, or $49.4 per hour.

Audi Cape Fear Receptionist

Wilmington, NC • On-site

AUDI JLR LOTUS BMW MOTO
See more jobs at AUDI JLR LOTUS BMW MOTOexternal

$12 - $15/hr

Part-time

Re-posted 13 days ago

Job description

Job Title: Part-Time Receptionist (Two Positions Available)
Industry: Automotive - Luxury Retail
Company Description:
Audi Cape Fear is a premier Audi dealership committed to providing an exceptional customer experience. We are a dynamic and growing organization dedicated to excellence in sales, service, and customer satisfaction. Our team is comprised of enthusiastic and dedicated professionals who are passionate about the Audi brand. We believe in fostering a positive and supportive work environment where employees are valued and have opportunities to grow. We pride ourselves on our commitment to integrity, teamwork, and exceeding customer expectations.
Job Description:
We are seeking two highly motivated and customer-focused Part-Time Receptionists to join our team. As the first point of contact for our dealership, you will play a crucial role in creating a positive and welcoming impression for our clients. The ideal candidates will be professional, prompt, and dependable individuals with excellent communication and computer skills, and a naturally bubbly and helpful personality. You will be responsible for handling incoming calls, greeting customers, directing inquiries, and providing administrative support to various departments within the dealership.
Key Responsibilities:
  • Customer Service: Greet and welcome clients in a warm, friendly, and professional manner. Determine the nature of their visit and direct them to the appropriate department or individual.
  • Telephone Operations: Answer and direct incoming calls promptly and efficiently, taking accurate messages and ensuring timely delivery.
  • Administrative Support: Provide general administrative and clerical support, including but not limited to:
    • Data entry and record keeping
    • Preparing and distributing correspondence
    • Maintaining a tidy and organized reception area
    • Managing incoming and outgoing mail and deliveries
    • Assisting various departments with administrative tasks as needed
  • Scheduling: Assist in scheduling appointments for sales and service departments.
  • Cash Handling: Process payments and provide accurate receipts (if required).
  • Inventory Management: Monitor and maintain office supplies, placing orders when necessary.
  • Maintaining a Professional Image: Uphold a professional appearance and demeanor at all times, reflecting the high standards of the Audi brand.
  • Other Duties: Perform other duties as assigned by management.

Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a receptionist or customer service role is preferred, but not required.
  • Skills:
    • Excellent communication and interpersonal skills (both verbal and written).
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Strong organizational and time-management skills.
    • Ability to multitask and prioritize tasks effectively.
    • Ability to maintain a professional and positive attitude under pressure.
    • Excellent phone etiquette.
    • Basic knowledge of office equipment (e.g., copier, scanner, shredder, fax machine).
  • Personal Attributes:
    • Professional and presentable appearance.
    • Prompt and dependable.
    • Bubbly and outgoing personality.
    • Customer-focused and helpful attitude.
    • Ability to work independently and as part of a team.
    • Strong attention to detail.

Pay Rate:
  • $12.00 - $15.00 per hour (depending on experience)

Job Type:
  • Part-Time

Schedule:
  • Flexible. Either Mornings or Nights Monday through Saturday or split full days to match the following hours. Monday - Friday, 8:00 AM- 7PM, Saturday 9 AM - 6 PM.

To Apply:
Interested candidates are encouraged to submit their resume and cover letter to cbucknell@audicapefear.com or apply in person at 255 Old Eastwood Rd, Wilmington, NC. 28403. Please include Part-Time Receptionist Application in the subject line.
Equal Opportunity Employer:
Audi Cape Fear and Unity Automotive is an equal opportunity employer and values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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