San Antonio, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
San Antonio, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Richardson, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Richardson, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
To lead, direct, and optimize a team of Telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
To lead, direct, and optimize a team of Telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
San Antonio, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
San Antonio, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$70K - $106K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Call Center BilingualCollections Team Manager (English/Spanish) Compensation Offered : Our Manager ...
$70K - $106K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Call Center BilingualCollections Team Manager (English/Spanish) Compensation Offered : Our Manager ...
Orlando, FL · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Orlando, FL · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$70K - $106K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Call Center BilingualCollections Team Manager (English/Spanish) Compensation Offered : Our Manager ...
$70K - $106K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Call Center BilingualCollections Team Manager (English/Spanish) Compensation Offered : Our Manager ...
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $826K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $826K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Orlando, FL · On-site
$77K - $116K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... In addition, AT&T will provide reasonable accommodations for qualified individuals with ...
Orlando, FL · On-site
$77K - $116K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... In addition, AT&T will provide reasonable accommodations for qualified individuals with ...
$55K - $826K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $826K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$70K - $106K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Call Center BilingualCollections Team Manager (English/Spanish) Compensation Offered : Our Manager ...
$70K - $106K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Call Center BilingualCollections Team Manager (English/Spanish) Compensation Offered : Our Manager ...
Tustin, CA · On-site
$23K/mo
Proven Manager Skills in Call Center environment. Joining our team comes with amazing perks and ... Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, * AT&T internet ...
Tustin, CA · On-site
$23K/mo
Proven Manager Skills in Call Center environment. Joining our team comes with amazing perks and ... Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, * AT&T internet ...
In this role, you'll report to an AT&T location where you'll provide unique and exceptional ... We prefer that you have: * 1-3 years of retail, customer-facing and/or call center sales experience.
In this role, you'll report to an AT&T location where you'll provide unique and exceptional ... We prefer that you have: * 1-3 years of retail, customer-facing and/or call center sales experience.
$143K - $215K/yr
... center of every decision. * Analyze and translate Net Promoter Score (NPS) and other customer ... and AT&T phone Call to action If you're ready to make an impact on our business and your career ...
$143K - $215K/yr
... center of every decision. * Analyze and translate Net Promoter Score (NPS) and other customer ... and AT&T phone Call to action If you're ready to make an impact on our business and your career ...
San Antonio, TX · Hybrid
$77K - $116K/yr
At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic ... Direct daily activities and execution of call center operations to achieve revenue goals, service ...
San Antonio, TX · Hybrid
$77K - $116K/yr
At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic ... Direct daily activities and execution of call center operations to achieve revenue goals, service ...
$19.75 - $27.25/hr
Engage with customers to identify their needs and recommend the best AT&T products and services ... We are not a call center. All sales are done face to face within a retailer.
$19.75 - $27.25/hr
Engage with customers to identify their needs and recommend the best AT&T products and services ... We are not a call center. All sales are done face to face within a retailer.
Metairie, LA · On-site
$19.75 - $27.25/hr
Engage with customers to identify their needs and recommend the best AT&T products and services ... We are not a call center. All sales are done face to face within a retailer.
Metairie, LA · On-site
$19.75 - $27.25/hr
Engage with customers to identify their needs and recommend the best AT&T products and services ... We are not a call center. All sales are done face to face within a retailer.
$15.50 - $19.75/hr
The National Acquisition Center (NAC), backed by AT&T, is seeking motivated and customer-focused Customer Solutions Experts to join our inbound call center team. In this role, you will serve as the ...
$15.50 - $19.75/hr
The National Acquisition Center (NAC), backed by AT&T, is seeking motivated and customer-focused Customer Solutions Experts to join our inbound call center team. In this role, you will serve as the ...
$10.82 - $12.11
1% of jobs
$12.11 - $13.40
4% of jobs
$13.40 - $14.69
9% of jobs
$15.79 is the 25th percentile. Wages below this are outliers.
$14.69 - $15.97
13% of jobs
$15.97 - $17.26
22% of jobs
The median wage is $17.36 / hr.
$17.26 - $18.55
22% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.55 - $19.84
14% of jobs
$19.84 - $21.13
8% of jobs
$21.13 - $22.42
4% of jobs
$22.42 - $23.71
3% of jobs
$23.71 - $25
1% of jobs
$10
$17
$25
To excel as an AT&T Call Center representative, candidates typically need strong verbal communication skills, customer service experience, and at least a high school diploma or equivalent. Familiarity with call center software, CRM platforms, and telephony systems is often required, along with the ability to navigate basic troubleshooting tools. Exceptional listening, patience, and conflict-resolution skills set top performers apart in this role. These qualifications are essential for delivering a positive customer experience and effectively resolving inquiries in a fast-paced environment.
An AT&T Call Center job involves assisting customers with inquiries, troubleshooting issues, processing payments, and providing information about AT&T products and services. Employees handle inbound and outbound calls, ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of AT&T offerings are essential. This role may also involve sales and upselling opportunities.
AT&T Call Center employees often have access to a variety of career growth paths, such as moving into supervisory roles, training and quality assurance positions, or transitioning to specialized departments like technical support or sales. Many call centers provide ongoing training and mentorship programs to help team members develop new skills and prepare for promotions. High performers are frequently recognized and considered for advancement opportunities internally, making this role a solid entry point for broader careers within the company. Demonstrating strong customer service, leadership, and problem-solving abilities can accelerate your progression within the organization.
$61K - $92K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
7.4
Based on 702 frontline employees who took The Breakroom Quiz
37th of 78 rated telecommunications companies
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.
Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.
Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor: Yes
Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related sales experience.
Our Manager-Sales earns between$61,700 - $92,500 USD Annual + commissions. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone
Call to action
Ready to join our sales team? Apply today
Weekly Hours:
40Time Type:
RegularLocation:
San Antonio, TexasIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
