This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with ...
Customer Service Representative - AT&T - 8/24
Tampa, FL · On-site
$2.0K/wk
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
Quick apply
Customer Service Representative - AT&T - 8/24
Tampa, FL · On-site
$2.0K/wk
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
Inside Sales Representative
San Antonio, TX · Hybrid
$62K/yr
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service ... San Antonio, Texas AT&T and its subsidiaries are committed to equal employment opportunity. All ...
Inside Sales Representative
San Antonio, TX · Hybrid
$62K/yr
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service ... San Antonio, Texas AT&T and its subsidiaries are committed to equal employment opportunity. All ...
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
Customer Service Representative - AT&T - 8/24
Tampa, FL · On-site
$2.0K/wk
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
Customer Service Representative - AT&T - 8/24
Tampa, FL · On-site
$2.0K/wk
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
Customer Service Representative - AT&T - 8/24
Tampa, FL · On-site
$2.0K/wk
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
Customer Service Representative - AT&T - 8/24
Tampa, FL · On-site
$2.0K/wk
Call Center Customer Service Representative Join our dynamic team at OneTouch Direct and become a ... As a representative of our valued clients, you will primarily work with ATT customers, providing ...
... AT&T Route IT, Toll free routing with advanced features. * Experience with call center (ACD ... Vectoring), workforce management, IVR, CTI, speech recognition, quality monitoring, skills ...
... AT&T Route IT, Toll free routing with advanced features. * Experience with call center (ACD ... Vectoring), workforce management, IVR, CTI, speech recognition, quality monitoring, skills ...
Manager-Sales
Tulsa, OK · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales
Tulsa, OK · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Associate Director-Sales Loyalty
Atlanta, GA · On-site
$77K - $116K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Associate Director-Sales Loyalty
Atlanta, GA · On-site
$77K - $116K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales
Mesa, AZ · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of Telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales
Mesa, AZ · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of Telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales
Orlando, FL · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales
Orlando, FL · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales
Richardson, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales
Richardson, TX · On-site
$61K - $92K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales Loyalty
Orlando, FL · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales Loyalty
Orlando, FL · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Founding Inside Sales Director Outbound Call Center
Saint Paul, MN · On-site
$140K - $200K/yr
This is not a position where you inherit a finished team, established scripts, and a fully developed call-center operation. You will begin by learning our sales process firsthand, working the phones ...
Quick apply
Founding Inside Sales Director Outbound Call Center
Saint Paul, MN · On-site
$140K - $200K/yr
This is not a position where you inherit a finished team, established scripts, and a fully developed call-center operation. You will begin by learning our sales process firsthand, working the phones ...
Manager-Sales Loyalty
Atlanta, GA · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales Loyalty
Atlanta, GA · On-site
$55K - $82K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Lead Project/Program Manager - Call Center Ops Support
Dallas, TX · On-site
$118K - $178K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Lead Project/Program Mgmt - Call Center Ops Support (Customer Care Operations Support | Data ...
Lead Project/Program Manager - Call Center Ops Support
Dallas, TX · On-site
$118K - $178K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Lead Project/Program Mgmt - Call Center Ops Support (Customer Care Operations Support | Data ...
Virtual Sales Expert
Richardson, TX · On-site
$60K/yr
We prefer that you have: 1-3 years of retail, customer-facing and/or call center sales experience ... Richardson, Texas AT&T and its subsidiaries are committed to equal employment opportunity. All ...
Virtual Sales Expert
Richardson, TX · On-site
$60K/yr
We prefer that you have: 1-3 years of retail, customer-facing and/or call center sales experience ... Richardson, Texas AT&T and its subsidiaries are committed to equal employment opportunity. All ...
We prefer that you have: 1-3 years of retail, customer-facing and/or call center sales experience ... In addition, AT&T will provide reasonable accommodations for qualified individuals with ...
We prefer that you have: 1-3 years of retail, customer-facing and/or call center sales experience ... In addition, AT&T will provide reasonable accommodations for qualified individuals with ...
We prefer that you have: 1-3 years of retail, customer-facing and/or call center sales experience ... Atlanta, Georgia AT&T and its subsidiaries are committed to equal employment opportunity. All ...
We prefer that you have: 1-3 years of retail, customer-facing and/or call center sales experience ... Atlanta, Georgia AT&T and its subsidiaries are committed to equal employment opportunity. All ...
Manager-Sales Bilingual
Atlanta, GA · On-site
$55K - $826K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Manager-Sales Bilingual
Atlanta, GA · On-site
$55K - $826K/yr
To lead, direct, and optimize a team of telesales representatives in a consumer call center ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Att Call Center information
See salary details
$10.82 - $12.11
1% of jobs
$12.11 - $13.40
4% of jobs
$13.40 - $14.69
9% of jobs
$15.79 is the 25th percentile. Wages below this are outliers.
$14.69 - $15.97
13% of jobs
$15.97 - $17.26
22% of jobs
The median wage is $17.36 / hr.
$17.26 - $18.55
22% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.55 - $19.84
14% of jobs
$19.84 - $21.13
8% of jobs
$21.13 - $22.42
4% of jobs
$22.42 - $23.71
3% of jobs
$23.71 - $25
1% of jobs
$10
$17
$25
How much do att call center jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for att call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the AT&T call center position?
To excel as an AT&T Call Center representative, candidates typically need strong verbal communication skills, customer service experience, and at least a high school diploma or equivalent. Familiarity with call center software, CRM platforms, and telephony systems is often required, along with the ability to navigate basic troubleshooting tools. Exceptional listening, patience, and conflict-resolution skills set top performers apart in this role. These qualifications are essential for delivering a positive customer experience and effectively resolving inquiries in a fast-paced environment.
What is an AT&T call center?
An AT&T Call Center job involves assisting customers with inquiries, troubleshooting issues, processing payments, and providing information about AT&T products and services. Employees handle inbound and outbound calls, ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of AT&T offerings are essential. This role may also involve sales and upselling opportunities.
What opportunities for career advancement are available to AT&T call center employees?
AT&T Call Center employees often have access to a variety of career growth paths, such as moving into supervisory roles, training and quality assurance positions, or transitioning to specialized departments like technical support or sales. Many call centers provide ongoing training and mentorship programs to help team members develop new skills and prepare for promotions. High performers are frequently recognized and considered for advancement opportunities internally, making this role a solid entry point for broader careers within the company. Demonstrating strong customer service, leadership, and problem-solving abilities can accelerate your progression within the organization.
More about Att Call Center jobs
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$62K/yr
Full-time
Medical, Dental, Life, Retirement, PTO
Re-posted 21 days ago
AT&T rating
7.3
Based on 729 frontline employees who took The Breakroom Quiz
52nd of 97 rated telecommunications companies
Job description
This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 10 S Canal Street, Chicago IL 60606 location. If selected, you must be able to report to this work location.
This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date.
This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Our Customer Care Associate earn $19.41 hourly +commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact:
As a Customer Care Associate specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Monday-Friday, 8 AM-6 PM (shifted schedule). Must be flexible as hours/days may change based on business needs
Paid training to set you up for success.
Key expectations to succeed:
Commissioned sales experience highly preferred
Unwavering Customer Focus
Strong Work Ethic
Adaptability
Problem-Solving Skills
Attention to Details
Joining our team comes with amazing perks and benefits:
Medical/Dental/Visioncoverage
401(k) plan
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Weekly Hours:
40Time Type:
RegularLocation:
Chicago, IllinoisIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.