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Att Call Center Jobs (NOW HIRING)

AT&T

Associate Director-Call Center New Hire

Atlanta, GA · On-site

$85K - $128K/yr

The purpose of this supervisory role is to oversee and support new call center hires through ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...

ASM Research

Call Center Supervisor

Contribute to achieving call center performance metrics, including ATT, AHT, productivity, adherence, and overall service-level objectives. * Demonstrate enhanced service skills in identifying core ...

Allwyn

Call Center Engineer (ACD Specialist)

$17.25 - $21.50/hr

Seeking a skilled Call Center Engineer with strong experience in ACD platforms (preferably Avaya ... ANI, etc. plus AT&T Route It usage knowledge • Basic network knowledge including TCP/IP ...

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How much do att call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for att call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an AT&T call center?

An AT&T Call Center job involves assisting customers with inquiries, troubleshooting issues, processing payments, and providing information about AT&T products and services. Employees handle inbound and outbound calls, ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of AT&T offerings are essential. This role may also involve sales and upselling opportunities.

What are the key skills and qualifications needed to thrive in the AT&T call center position?

To excel as an AT&T Call Center representative, candidates typically need strong verbal communication skills, customer service experience, and at least a high school diploma or equivalent. Familiarity with call center software, CRM platforms, and telephony systems is often required, along with the ability to navigate basic troubleshooting tools. Exceptional listening, patience, and conflict-resolution skills set top performers apart in this role. These qualifications are essential for delivering a positive customer experience and effectively resolving inquiries in a fast-paced environment.

What opportunities for career advancement are available to AT&T call center employees?

AT&T Call Center employees often have access to a variety of career growth paths, such as moving into supervisory roles, training and quality assurance positions, or transitioning to specialized departments like technical support or sales. Many call centers provide ongoing training and mentorship programs to help team members develop new skills and prepare for promotions. High performers are frequently recognized and considered for advancement opportunities internally, making this role a solid entry point for broader careers within the company. Demonstrating strong customer service, leadership, and problem-solving abilities can accelerate your progression within the organization.

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Att Call Center jobs near you
Infographic showing various Att Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Manager-Sales Loyalty-Bilingual Call Center

AT&T

Chicago, IL • On-site

$23K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 734 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and satisfaction.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:


• Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
• Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
• Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses.
• Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning.
• Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships.
Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates.

Supervisor: Yes
Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related sales experience. Must be bilingual

Our Manager-Sales Loyalty jobs earn between $61,700.00 - $92,500.00 + commission $23,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:


  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Chicago, Illinois

Salary Range:

$61,700.00 - $92,500.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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