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At Home Customer Service Representative Jobs in Springfield, MO

PTSolutions

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product ...

PTSolutions

Customer Service Representative

Nixa, MO

$14.25 - $19.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product ...

Security Finance

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Central Bancompany

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

Provide a consistent legendary experience which includes uncovering customer's needs in a customer ... Provide Legendary Service that exceeds expectations at every opportunity. PC and typing skills ...

Security Finance

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

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All JobsAt Home Customer Service Representative JobsAt Home Customer Service Representative Jobs in Springfield, MO

At Home Customer Service Representative information

See Springfield, MO salary details

$8

$17

$24

How much do at home customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for at home customer service representative in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require prior customer service experience and proficiency with computer software or customer management systems. Some roles may also require completing training programs or certifications before starting the job.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO?

The most popular types of Customer Service Representative jobs in Springfield, MO are:

What are popular job titles related to At Home Customer Service Representative jobs in Springfield, MO?

For At Home Customer Service Representative jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching At Home Customer Service Representative jobs in Springfield, MO look for?

The top searched job categories for At Home Customer Service Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for At Home Customer Service Representative jobs?

Cities near Springfield, MO with the most At Home Customer Service Representative job openings:

At Home Customer Service Representative jobs near you
Infographic showing various At Home Customer Service Representative job openings in Springfield, MO as of June 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $36,791 per year, or $17.7 per hour.

Customer Service Representative

Rone and Associates - Allstate Insurance

Ozark, MO • On-site

$18 - $23/hr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Paid time off

Are you outgoing, dependable, and genuinely enjoy helping people? Do you take pride in providing great customer service and building positive relationships?
We're looking for a Customer Service Representative to join our insurance team. This role is ideal for someone who is personable, organized, and comfortable communicating with customers. You'll help clients with their insurance needs while also identifying opportunities to provide additional value and support the agency's growth.
A valid insurance license will be required. Unlicensed candidates are welcome to apply if they are willing to obtain their license upon selection.

What You'll Do
  • Build strong relationships with new and existing customers.
  • Answer customer questions and assist with insurance service needs.
  • Follow up with customers and prospects in a timely, professional manner.
  • Review customer needs and educate them about available insurance products and coverage options.
  • Identify opportunities to recommend additional products or services when appropriate.
  • Develop leads, schedule appointments, and support agency sales efforts.
  • Maintain accurate customer information and documentation.
  • Provide friendly, responsive service throughout the customer relationship.
  • Work closely with team members to ensure a positive customer experience.
What We're Looking For
  • Friendly, professional, and people-oriented personality.
  • Excellent verbal, written, and active listening skills.
  • Strong attention to detail and organization.
  • Proactive approach to solving customer problems.
  • Comfortable learning computer systems and new technology.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Positive attitude and strong work ethic.
  • Team-oriented and willing to learn.
  • Insurance experience is a plus, but not required.
  • Valid insurance license required or willingness to obtain one upon hire.
If you enjoy working with people, solving problems, and building lasting relationships, this could be a great opportunity to grow your career in insurance.
Apply today to learn more!