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At Home Call Center Representative Jobs in Indiana

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of ... at the office or a block party for the neighborhood, SUBWAY ® Catering's Call Center helps make ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new ... center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new ... center experience Nice to have 0

My3Tech Inc

Inbound Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN ... Forward call back messages to Volunteer Supervisors at the end of the day. *Put together new ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$17 - $19/hr

At Grote Automotive, Inc., we're on a mission to revolutionize the car-buying experience by putting ... As part of our Business Development Center, you'll be pivotal in connecting with potential buyers ...

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All JobsAt Home Call Center Representative JobsAt Home Call Center Representative Jobs in Indiana

At Home Call Center Representative information

What are the key skills and qualifications needed to thrive as an at home call center representative?

To excel as an At Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Outstanding representatives demonstrate patience, active listening, and resilience in handling diverse customer queries. These capabilities ensure efficient issue resolution, high customer satisfaction, and reliable remote service delivery.

What are some common challenges faced by at home call center representatives, and how can they be managed?

At Home Call Center Representatives often encounter challenges such as managing distractions in a home environment, maintaining consistent productivity, and staying connected with remote supervisors and teammates. To overcome these, it’s important to establish a dedicated, quiet workspace and set clear boundaries with household members during work hours. Utilizing company-provided communication tools, participating in regular team check-ins, and following a structured daily routine can help maintain focus and foster a sense of team connection, even while working remotely.

What is an at home call center representative?

At Home Call Center Representatives are customer service professionals who work remotely, typically from their own homes, to handle customer inquiries, resolve issues, and provide support over the phone, email, or chat. They use specialized software to connect with customers and access necessary information. This role allows for flexible work arrangements and is popular among those seeking remote employment. Responsibilities may include answering questions, processing orders, troubleshooting technical problems, and maintaining customer satisfaction. Many companies provide training and equipment to help representatives succeed in a remote environment.

What is the difference between At Home Call Center Representative vs Customer Service Agent?

AspectAt Home Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Job FocusHandling inbound/outbound calls, troubleshooting, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Representatives primarily work remotely handling calls for various companies, while Customer Service Agents may work in-office or remotely, often within specific industries like retail or banking. The main difference lies in the work setting and sometimes the scope of responsibilities.

What are the most commonly searched types of Call Center Representative jobs in Indiana? The most popular types of Call Center Representative jobs in Indiana are:
What cities in Indiana are hiring for At Home Call Center Representative jobs? Cities in Indiana with the most At Home Call Center Representative job openings:
At Home Call Center Representative jobs near you

Call Center Representative

Subway

Columbus, IN • On-site

$9 - $10/hr

Part-time

Re-posted 24 days ago

Subway rating

4.4

Company rating: 4.4 out of 10

Based on 2,048 frontline employees who took The Breakroom Quiz

98th of 106 rated fast food restaurants

Job description

Job Title
Call Center Customer Service Representative
Reports To:
Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's by providing information in response to inquiries about Subway products and services.
Duties & Essential Job FunctionsCustomer Service Representatives are asked to capitalize on sales opportunities, provide quotes for upcoming events, take detailed notes, and ensure the Subway store understands the order requests.
Phone Sales
Customer Service Representative will be asked to answer phones and respond to customer's request, sell Subway products and place customer's orders with the appropriate Subway store and up-sell products and recommend the appropriate products based on fact finding.
Payment ProcessingCustomer Service Representative will be responsible for processing the customer's credit cards. They will input the card information and provide proper reporting to Subway Headquarters.
AdministrationCustomer Service Representative will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints.
QualificationsCustomer Service Representative must posses professional verbal and written communication skills, must to be computer literate with the ability to learn new software applications quickly, must have good communication skills and enjoy working on a team.
Required
Requires a high school diploma or GED and reliable transportation.
Schedule
Sunday's and Monday's from 10:00 am to 7:00 pm and Wednesday's from 5 pm to 11 pm.
Compensation and Benefits
$9.00 to $10.00 per hour based upon experience.
Compensation: $9.00 to $10.00 per hour based upon experience
Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
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