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At Home Call Center Agent Jobs in Indiana (NOW HIRING)

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Compensation: $9.00 to $10.00 per hour based upon experience Subway Catering Call Center Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY ® ...

CAPS & Maple City

Call Center Representative

Goshen, IN · On-site

$19.02 - $22.93/hr

  • Medical

  • Retirement

The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... The responsibilities of this role may change at any time with or without notice.

COLLINS MOBILE

Call Center Representative

Marion, IN · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... The responsibilities of this role may change at any time with or without notice.

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

Vir Healthway

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

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Showing results 41-60

All JobsAt Home Call Center Agent JobsAt Home Call Center Agent Jobs in Indiana

At Home Call Center Agent information

See Indiana salary details

$10

$16

$23

How much do at home call center agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for at home call center agent in Indiana is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between At Home Call Center Agent vs Customer Service Representative?

AspectAt Home Call Center AgentCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCall centers, customer supportRetail, telecom, banking, various sectors
Job FocusHandling inbound/outbound calls, support, troubleshootingAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Agents primarily work remotely handling calls for specific companies, while Customer Service Representatives may work in various settings and industries. The main difference lies in the work environment and scope of responsibilities.

What is an at home call center agent?

An At Home Call Center Agent is a customer service professional who handles inbound or outbound calls for a company while working remotely from their home. Their responsibilities typically include assisting customers, resolving issues, processing orders, and sometimes making sales or conducting surveys. These agents use a computer, phone, and specialized software to interact with customers and manage information securely. Working from home allows for flexibility, but agents are still expected to maintain professional standards and adhere to company protocols.

What are the key skills and qualifications needed to thrive as an at home call center agent?

To thrive as an At Home Call Center Agent, you need excellent verbal communication skills, a high school diploma or equivalent, and strong problem-solving abilities. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic computer proficiency is typically required. Standout agents demonstrate patience, active listening, and the ability to remain calm under pressure. These skills and qualities ensure efficient service delivery, high customer satisfaction, and effective issue resolution in a remote environment.

What are some common challenges faced by at home call center agents, and how can they be effectively managed?

At Home Call Center Agents often encounter challenges such as maintaining consistent communication with team members, managing distractions in a home environment, and staying motivated while working remotely. To address these challenges, it’s important to establish a dedicated workspace, set clear boundaries with household members, and use collaboration tools provided by the employer. Regular virtual check-ins with supervisors and colleagues also help maintain a sense of connection and ensure alignment with team goals.
What are the most commonly searched types of Call Center Agent jobs in Indiana? The most popular types of Call Center Agent jobs in Indiana are:
What cities in Indiana are hiring for At Home Call Center Agent jobs? Cities in Indiana with the most At Home Call Center Agent job openings:
At Home Call Center Agent jobs near you
Infographic showing various At Home Call Center Agent job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,075 per year, or $16.4 per hour.

Call Center Representative - Remote - Onsite training needed

BCForward

Indianapolis, IN • On-site

$17/hr

Full-time

Medical, Dental, Vision

Posted 5 days ago

Job description

***Must train On-site for first 3 days then work from home***


Call Center experience required


Responsibilities:

  • Acts as primary liaison with customer in solving problems related to the application process and service.
  • Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.
  • Educates and informs the customer by telephone, written correspondence and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status.
  • Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system.
  • Assigns new claims to the appropriate claims handler.
  • Directs customer calls to the correct person at all locations.
  • Participates in and maintains a quality service culture within the Customer Service Team.
  • Attendance during scheduled work hours is required.


Qualifications:

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Background check required

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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