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At Home Call Center Agent Jobs in Indiana (NOW HIRING)

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Compensation: $9.00 to $10.00 per hour based upon experience Subway Catering Call Center Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY ® ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

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All JobsAt Home Call Center Agent JobsAt Home Call Center Agent Jobs in Indiana

At Home Call Center Agent information

See Indiana salary details

$10

$16

$23

How much do at home call center agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for at home call center agent in Indiana is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What is an at home call center agent?

An At Home Call Center Agent is a customer service professional who handles inbound or outbound calls for a company while working remotely from their home. Their responsibilities typically include assisting customers, resolving issues, processing orders, and sometimes making sales or conducting surveys. These agents use a computer, phone, and specialized software to interact with customers and manage information securely. Working from home allows for flexibility, but agents are still expected to maintain professional standards and adhere to company protocols.

What are the key skills and qualifications needed to thrive as an at home call center agent?

To thrive as an At Home Call Center Agent, you need excellent verbal communication skills, a high school diploma or equivalent, and strong problem-solving abilities. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic computer proficiency is typically required. Standout agents demonstrate patience, active listening, and the ability to remain calm under pressure. These skills and qualities ensure efficient service delivery, high customer satisfaction, and effective issue resolution in a remote environment.

What are some common challenges faced by at home call center agents, and how can they be effectively managed?

At Home Call Center Agents often encounter challenges such as maintaining consistent communication with team members, managing distractions in a home environment, and staying motivated while working remotely. To address these challenges, it’s important to establish a dedicated workspace, set clear boundaries with household members, and use collaboration tools provided by the employer. Regular virtual check-ins with supervisors and colleagues also help maintain a sense of connection and ensure alignment with team goals.

What is the difference between At Home Call Center Agent vs Customer Service Representative?

AspectAt Home Call Center AgentCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCall centers, customer supportRetail, telecom, banking, various sectors
Job FocusHandling inbound/outbound calls, support, troubleshootingAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Agents primarily work remotely handling calls for specific companies, while Customer Service Representatives may work in various settings and industries. The main difference lies in the work environment and scope of responsibilities.

What are the most commonly searched types of Call Center Agent jobs in Indiana?

The most popular types of Call Center Agent jobs in Indiana are:

What cities in Indiana are hiring for At Home Call Center Agent jobs?

Cities in Indiana with the most At Home Call Center Agent job openings:

At Home Call Center Agent jobs near you
Infographic showing various At Home Call Center Agent job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $34,075 per year, or $16.4 per hour.

Customer Service Call Center Agent

ASA ELECTRONICS LLC

Elkhart, IN • On-site

$14.75 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Position Summary

This position is responsible for providing technical troubleshooting support by phone to internal users and/or external customers. This role troubleshoots ASA product issues, ensuring timely resolution and a high level of customer satisfaction. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.

Key Responsibilities
  • Respond to technical support requests via phone, email, chat, or ticketing system
  • Diagnose and troubleshoot system issues with product
  • Provide step-by-step guidance to users to resolve technical problems
  • Document issues, resolutions, and processes
  • Follow up with users to ensure issues are fully resolved
Qualifications
  • 1–3 years of customer service troubleshooting support.
  • Strong problem-solving and analytical skills
  • Excellent communication and customer service skills
  • Ability to explain technical concepts to non-technical users
  • Strong organizational and time management skills
  • Ability to prioritize and manage multiple tasks
  • Electronics interest and/or experience a plus
Work Environment & Physical Requirements
  • Primarily office environment
  • May require occasional lifting of equipment (up to 25 lbs)
  • May require after-hours or on-call support depending on business needs
Compensation & Benefits
  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities