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At Home Call Center Agent Jobs in Indiana (NOW HIRING)

Call Center Service/Reception Agent

Salem, IN · On-site

$12.75 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At John Jones Auto Group, we're more than just a place to work - we're a family. Our dealership is ... Position Summary The Call Center Service/Reception Agent serves as the first point of contact for ...

Contact Center Agent

Jasper, IN · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fast-paced call center environment. You willhelp clients by verifying account information ... Free checking account, checks and discountedbank services This positionwill be located at:

Contact Center Agent

Evansville, IN · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fast-paced call center environment. You willhelp clients by verifying account information ... Free checking account, checks and discountedbank services This positionwill be located at: Vogel ...

Call Center

Indianapolis, IN · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Representative - Hickory Recovery Network Department: Admissions Direct Report To ... Starting at $19.00 hourly For more information: www.hickorytreatmentcenters.com

New

Call Center

Indianapolis, IN · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Representative - Hickory Recovery Network Department : Admissions Direct Report To ... Starting at $19.00 hourly   For more information:   www.hickorytreatmentcenters.com

Customer Service Call Center Agent

Elkhart, IN · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary This position is responsible for providing technical troubleshooting support by phone to internal users and/or external customers. This role troubleshoots ASA product issues ...

Customer Service Call Center Agent

Elkhart, IN · On-site

$14.75 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary This position is responsible for providing technical troubleshooting support by phone to internal users and/or external customers. This role troubleshoots ASA product issues ...

Customer Service Call Center Agent

Elkhart, IN · On-site

$15 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary This position is responsible for providing technical troubleshooting support by phone to internal users and/or external customers. This role troubleshoots ASA product issues ...

Showing results 21-40

At Home Call Center Agent information

See Indiana salary details

$10

$16

$23

How much do at home call center agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for at home call center agent in Indiana is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between At Home Call Center Agent vs Customer Service Representative?

AspectAt Home Call Center AgentCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCall centers, customer supportRetail, telecom, banking, various sectors
Job FocusHandling inbound/outbound calls, support, troubleshootingAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Agents primarily work remotely handling calls for specific companies, while Customer Service Representatives may work in various settings and industries. The main difference lies in the work environment and scope of responsibilities.

What is an at home call center agent?

An At Home Call Center Agent is a customer service professional who handles inbound or outbound calls for a company while working remotely from their home. Their responsibilities typically include assisting customers, resolving issues, processing orders, and sometimes making sales or conducting surveys. These agents use a computer, phone, and specialized software to interact with customers and manage information securely. Working from home allows for flexibility, but agents are still expected to maintain professional standards and adhere to company protocols.

What are the key skills and qualifications needed to thrive as an at home call center agent?

To thrive as an At Home Call Center Agent, you need excellent verbal communication skills, a high school diploma or equivalent, and strong problem-solving abilities. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic computer proficiency is typically required. Standout agents demonstrate patience, active listening, and the ability to remain calm under pressure. These skills and qualities ensure efficient service delivery, high customer satisfaction, and effective issue resolution in a remote environment.

What are some common challenges faced by at home call center agents, and how can they be effectively managed?

At Home Call Center Agents often encounter challenges such as maintaining consistent communication with team members, managing distractions in a home environment, and staying motivated while working remotely. To address these challenges, it’s important to establish a dedicated workspace, set clear boundaries with household members, and use collaboration tools provided by the employer. Regular virtual check-ins with supervisors and colleagues also help maintain a sense of connection and ensure alignment with team goals.
What are the most commonly searched types of Call Center Agent jobs in Indiana? The most popular types of Call Center Agent jobs in Indiana are:
What cities in Indiana are hiring for At Home Call Center Agent jobs? Cities in Indiana with the most At Home Call Center Agent job openings:
Infographic showing various At Home Call Center Agent job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,075 per year, or $16.4 per hour.

Call Center Service/Reception Agent

John Jones Auto Group

Salem, IN • On-site

$12.75 - $16.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 hours ago


Job description

At John Jones Auto Group, we’re more than just a place to work – we’re a family. Our dealership is built on values like integrity, innovation, and customer satisfaction. We’re proud to support the career growth of our team members and provide ongoing training, competitive pay, and benefits that reflect our commitment to our staff’s well-being. Whether you’re looking to advance your automotive career or start fresh, we invite you to be part of our journey.

Position Summary

The Call Center Service/Reception Agent serves as the first point of contact for customers, providing a professional, friendly, and efficient experience over the phone. This role is responsible for managing incoming calls, directing inquiries, scheduling appointments, and supporting multiple dealership locations with high-quality customer service. 


Key Responsibilities
  • Answer and manage a high volume of inbound calls in a timely and professional manner
  • Route calls to appropriate departments (Sales, Service, Parts, Accounting, etc.)
  • Provide accurate information regarding dealership services, hours, and locations
  • Follow call scripts and processes to ensure a consistent customer experience
  • Document customer interactions and update systems as needed
  • Assist with outbound calls for appointment confirmations and follow-ups
  • Maintain a positive, helpful attitude while handling customer concerns
  • Mon-Thurs 8-5, Fri 10-7, and up to 2 Saturdays a month in reception 8-5.

Qualifications
  • High school diploma or equivalent required
  • Previous customer service or call center experience preferred
  • Strong communication and phone etiquette skills
  • Ability to multitask and navigate multiple systems efficiently
  • Professional, upbeat, and team-oriented attitude
  • Basic computer skills (CRM systems experience is a plus)

Preferred Skills
  • Experience in automotive or dealership environment
  • Strong organizational and time management skills
  • Ability to remain calm and professional under pressure

Benefits:

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Professional development opportunities

John Jones Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.